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I am asking out of reason, because the game exe file is sometimes recognized as a false positive by AVP so that it get blocked. The game exe is actually loaded during cutscene, causing a crash after some while if something fails.
For me it was Avast, that causes endless loading after cutscene until game crashed (don't remember the particular crash code it threw). But putting the game folder to the whitelist of my AVP solved it.
Some other people report issus with high DPI scalings or special resolution scalings that might cause issues. One guy recently said that you should disable the "Optimization for Windowed Games" in the graphic setting for Win 11 24H2 as well.
So it seems that most issues are caused by something external rather than the game itself.
Search the discussions to find more possible solution or contact custome support.