Cannot play COD Infinite Warfare

[Knight150]

Game just keeps crashing to desktop on the splash screen at the start of the campaign, or when I am looking through options.

Have added exceptions to AV, tried safe mode, just wont play been like it for months, come back every now and then same results, been like it across two PC's including new one.

Keep getting the following error in event viewer.

Faulting application name: iw7_ship.exe, version: 1.0.0.1, time stamp: 0x5ad6a265
Faulting module name: iw7_ship.exe, version: 1.0.0.1, time stamp: 0x5ad6a265
Exception code: 0xc00000fd
Fault offset: 0x000000000b427326
Faulting process ID: 0x60a0
Faulting application start time: 0x01d74f4e06da634b
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Call of Duty - Infinite Warfare\iw7_ship.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Call of Duty - Infinite Warfare\iw7_ship.exe
Report ID: e92a5d32-a516-4aff-92ca-a12ff8d65ab1
Faulting package full name:
Faulting package-relative application ID:

System

Operating System: Windows 10 Pro 64-bit (10.0, Build 19043)
System Manufacturer: ASUS
Processor: Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz (12 CPUs), ~4.1GHz
Memory: 16384MB RAM
DirectX Version: DirectX 12
NVIDIA GeForce GTX 980 Ti


Driving me mad

Ta for any ideas

[xorxpert (Seg)]

Disable your Anti Virus..

[DEiTY]

same bruh this ♥♥♥♥ sucks smh i wish i could help smh

[Knight150]

Originally posted by Seg:

Disable your Anti Virus..

I have, and to be honest disabling your AV should not be the go to fix to play a game from a security point of view, I don't have that issue with any other software or games.

[Knight150]

Originally posted by dE1TY:

same bruh this ♥♥♥♥ sucks smh i wish i could help smh

Thanks, really strange issue I thought it was just when you tried to get into the game proper as it would crash at the loading splash screen, but was then checking options and it did the same thing every time.

[xorxpert (Seg)]

Originally posted by Knight150:

Originally posted by Seg:

Disable your Anti Virus..

I have, and to be honest disabling your AV should not be the go to fix to play a game from a security point of view, I don't have that issue with any other software or games.

AV works in mysterious ways neither you or I would know, however it does interfere with IW in some way. IW isn't like your other softwares or games, they're all written differently. Engines, security, eg. You would not know how they work in particular.

Someone had a related issue to yours and surprisingly AV was the culprit. However that was one of the last case scenarios I was hoping would've fixed it.

I would then in-case check your game harddrives (If that be trying another harddrive, or insuring you've verified game integrity). Update your GPU drivers (Even downgrading), Disabling GForce Experience, Recording Software, or any overlay that could be possibly injecting into the game (Razer, Discord), updating or reinstalling Direct X.

Wish you the best of luck.

[Knight150]

Originally posted by Seg:

Originally posted by Knight150:

I have, and to be honest disabling your AV should not be the go to fix to play a game from a security point of view, I don't have that issue with any other software or games.

AV works in mysterious ways neither you or I would know, however it does interfere with IW in some way. IW isn't like your other softwares or games, they're all written differently. Engines, security, eg. You would not know how they work in particular.

Someone had a related issue to yours and surprisingly AV was the culprit. However that was one of the last case scenarios I was hoping would've fixed it.

I would then in-case check your game harddrives (If that be trying another harddrive, or insuring you've verified game integrity). Update your GPU drivers (Even downgrading), Disabling GForce Experience, Recording Software, or any overlay that could be possibly injecting into the game (Razer, Discord), updating or reinstalling Direct X.

Wish you the best of luck.

Thanks have tried the above just crashes straight to desktop, looks like a call of duty thing as COD Modern Warfare Remastered does the same thing , actually doesn't even get into the game at all same crash message in event viewer as above., Have tried the above steps, going to give up me thinks

[xorxpert (Seg)]

Originally posted by Knight150:

Originally posted by Seg:

AV works in mysterious ways neither you or I would know, however it does interfere with IW in some way. IW isn't like your other softwares or games, they're all written differently. Engines, security, eg. You would not know how they work in particular.

Someone had a related issue to yours and surprisingly AV was the culprit. However that was one of the last case scenarios I was hoping would've fixed it.

I would then in-case check your game harddrives (If that be trying another harddrive, or insuring you've verified game integrity). Update your GPU drivers (Even downgrading), Disabling GForce Experience, Recording Software, or any overlay that could be possibly injecting into the game (Razer, Discord), updating or reinstalling Direct X.

Wish you the best of luck.

Thanks have tried the above just crashes straight to desktop, looks like a call of duty thing as COD Modern Warfare Remastered does the same thing , actually doesn't even get into the game at all same crash message in event viewer as above., Have tried the above steps, going to give up me thinks

Sorry to hear. More looking into this Event Viewer log, it's a StackOverflow exception which can be caused by numerous of things. I don't know if it would be possible or safe to try debugging the game without triggering security features. Last thing, have you tried running in safe mode?

What I mean by safemode is going to MSCONFIG and disabling all non Microsoft Services (Except Steam), and disabling all startup programs in task manager. This way for sure no other programs/services are interfering with the game..

If this still doesn't work, I'm sorry you're having this issue. I don't know what else could be causing it. :(