directx encountered an unrecoverable error

[Jack]

GPU: r9 390x
RAM: 8 gb ram ddr3
CPU: i7 4700 3,40 GHZ
WIndows 10


I have the latest driver and i get this error all the times and then my game crash, fix?

[Tex]

Did you recently update your DX11?

[Jack]

Yes after i got th problem i just installed it from common redit , reinstall and rebooted my pc and i still have the problem

[Alvega [PT]]

OK GUYS i found a way.... try to disable anti aliasing or just set it to fxxa or whatever!! JUST DONT USE FILMIC

[ZeMoose]

Changing AA didn't fix it for me

[Potato]

I had this problem. I deleted files in C:\Users\*user*\AppData\Local\AMD\DxCache and files in \Steam games\steamapps\common\Call of Duty - Infinite Warfare\main . You might want to verify cache after that. I'm not sure which of these things fixed it, but it works now.

[nusho]

I found a fix for this on my system (AMD, but would imagine this would work for NVidia as well).

Windows 10 x64
i7 6700K 4.0GHz
Sapphire R9 390X 8GB (Latest drivers / 16.11.3)
Corsair Vengeance 16GB DDR4 3200
DirectX 12 installed

I did like others and deleted DxCache and temp files in "\main:"

C:\Users\*user*\AppData\Local\AMD\DxCache
Call of Duty - Infinite Warfare\main

But this didn't fix the crash to desktop with "DirectX has encountered blah blah blah."

What did fix it for me was using Radeon Settings to create a profile for the game by going to Radeon Settings > Gaming > Add > iw7_ship.exe >

Anti-aliasing Mode > Use app settings
Anti-aliasing Method > Supersampling
Morphological Filtering > ON
Anisotropic Filtering Mode > ON
Anisotropic Filtering Level > x16 (or whatever your system can handle)
Texture Filtering Quality > High
Surface Format Optimization > ON
Waiting for Vertical Refresh > Off, unless app specifies
Shader Cache > AMD optimized (I think this and Anistropic Filtering is what fixed it)
Tessellation Mode > AMD optimized
Frame Rate Target Control > Disabled

Somehow, by forcing graphics settings of Infinite Warfare via Radeon Settings, it's fixed the DirectX crash. I played through the entire campaign without a single crash.

[iInsane.exe]

Originally posted by pulpfifty:

I found a fix for this on my system (AMD, but would imagine this would work for NVidia as well).

Windows 10 x64
i7 6700K 4.0GHz
Sapphire R9 390X 8GB (Latest drivers / 16.11.3)
Corsair Vengeance 16GB DDR4 3200
DirectX 12 installed

I did like others and deleted DxCache and temp files in "\main:"

C:\Users\*user*\AppData\Local\AMD\DxCache
Call of Duty - Infinite Warfare\main

But this didn't fix the crash to desktop with "DirectX has encountered blah blah blah."

What did fix it for me was using Radeon Settings to create a profile for the game by going to Radeon Settings > Gaming > Add > iw7_ship.exe >

Anti-aliasing Mode > Use app settings
Anti-aliasing Method > Supersampling
Morphological Filtering > ON
Anisotropic Filtering Mode > ON
Anisotropic Filtering Level > x16 (or whatever your system can handle)
Texture Filtering Quality > High
Surface Format Optimization > ON
Waiting for Vertical Refresh > Off, unless app specifies
Shader Cache > AMD optimized (I think this and Anistropic Filtering is what fixed it)
Tessellation Mode > AMD optimized
Frame Rate Target Control > Disabled

Somehow, by forcing graphics settings of Infinite Warfare via Radeon Settings, it's fixed the DirectX crash. I played through the entire campaign without a single crash.

did 3 games now, without problems. For now it works, hope it stays! Thanks mate.

[(N.W.A)mEAtLoVe™]

Originally posted by iInsane.exe:

Originally posted by pulpfifty:

I found a fix for this on my system (AMD, but would imagine this would work for NVidia as well).

Windows 10 x64
i7 6700K 4.0GHz
Sapphire R9 390X 8GB (Latest drivers / 16.11.3)
Corsair Vengeance 16GB DDR4 3200
DirectX 12 installed

I did like others and deleted DxCache and temp files in "\main:"

C:\Users\*user*\AppData\Local\AMD\DxCache
Call of Duty - Infinite Warfare\main

But this didn't fix the crash to desktop with "DirectX has encountered blah blah blah."

What did fix it for me was using Radeon Settings to create a profile for the game by going to Radeon Settings > Gaming > Add > iw7_ship.exe >

Anti-aliasing Mode > Use app settings
Anti-aliasing Method > Supersampling
Morphological Filtering > ON
Anisotropic Filtering Mode > ON
Anisotropic Filtering Level > x16 (or whatever your system can handle)
Texture Filtering Quality > High
Surface Format Optimization > ON
Waiting for Vertical Refresh > Off, unless app specifies
Shader Cache > AMD optimized (I think this and Anistropic Filtering is what fixed it)
Tessellation Mode > AMD optimized
Frame Rate Target Control > Disabled

Somehow, by forcing graphics settings of Infinite Warfare via Radeon Settings, it's fixed the DirectX crash. I played through the entire campaign without a single crash.

did 3 games now, without problems. For now it works, hope it stays! Thanks mate.

Thx Guys i try try to fix my Game

[AntsXD]

so how can this work for nvidia
really need help

[AntsXD]

and what is a radeon profile

[Becere Medic]

3 days i searched this error. after 3 days i learned my video card dosent support dx 11 hahah :D

[a]

same problem here ;//

[AntsXD]

it helped thanks

[pastythief]

i tried that pulpfifty, and nothing, it still freezes and then crashes to desktop, with the usual message, "directx has encountered an unrecoverable error........"

[AntsXD]

if you are on a PC not a loptop the hdmi cable to the monitor could cause issues