Black screen and audio from startup

[jOHNNY ON THE SPOT]

Hello.
I am having an issue on startup where i click play, it launches and i hear the audio but no visual. Any ideas? I have a gtx 980m
Thanks

[d3fron]

Same problem here. I'm on a Laptop with a gtx 860m. Maybe it's a Laptop problem?

[yo]

same here.

[jOHNNY ON THE SPOT]

i sent a ticket to witcher support, ill get back to you if they can fix it.

[jOHNNY ON THE SPOT]

Originally posted by D3FRON:

Same problem here. I'm on a Laptop with a gtx 860m. Maybe it's a Laptop problem?

Okay so apparently it is caused by an app called "duet monitor" or something that makes your ipad a second monitor, just uninstall it and it should be good!!

[d3fron]

Originally posted by ★SPC★ Sum Ting Wong:

Originally posted by D3FRON:

Same problem here. I'm on a Laptop with a gtx 860m. Maybe it's a Laptop problem?

Okay so apparently it is caused by an app called "duet monitor" or something that makes your ipad a second monitor, just uninstall it and it should be good!!

Hm, I do have duet display, but uninstalling it didn't change anything. Still have the black screen with sound. Thanks you anyway.

[jOHNNY ON THE SPOT]

Originally posted by D3FRON:

Originally posted by ★SPC★ Sum Ting Wong:

Okay so apparently it is caused by an app called "duet monitor" or something that makes your ipad a second monitor, just uninstall it and it should be good!!

Hm, I do have duet display, but uninstalling it didn't change anything. Still have the black screen with sound. Thanks you anyway.

OOOOKAY that also happened with me, apparently it messes with the nvidia drivers so you need to re install those (un install and the re install) i hope it works this time

[d3fron]

Originally posted by ★SPC★ Sum Ting Wong:

Originally posted by D3FRON:

Hm, I do have duet display, but uninstalling it didn't change anything. Still have the black screen with sound. Thanks you anyway.

OOOOKAY that also happened with me, apparently it messes with the nvidia drivers so you need to re install those (un install and the re install) i hope it works this time

Uninstalled and reinstalled it twice, but still doesn't work. But now I know it is a Nvidia issue. I can start the game without any problems when starting with the integrated graphics card, just not the "high peformace" card. Will contact nvidia on that issue.

[yo]

since the new patch from today i have no black screen issues and i played alot today.

[d3fron]

Alright, contacted Nvidia twice. They have no frickin clue what is happening.
Contacted CD Projekt Red. They told me mobile GPUs are not officially supported (so I should go F myself I suppose? Dat support).

The weird thing is, the game starts without any issues using my integrated HD4600. Swiching to the 860m, however, causes the screen to go black

[jOHNNY ON THE SPOT]

Originally posted by D3FRON:

Alright, contacted Nvidia twice. They have no frickin clue what is happening.
Contacted CD Projekt Red. They told me mobile GPUs are not officially supported (so I should go F myself I suppose? Dat support).

The weird thing is, the game starts without any issues using my integrated HD4600. Swiching to the 860m, however, causes the screen to go black :KSad:

yep i just got emailed back from both and the same things. guess we just wait :/

[d3fron]

Originally posted by ★SPC★ Sum Ting Wong:

Originally posted by D3FRON:

Alright, contacted Nvidia twice. They have no frickin clue what is happening.
Contacted CD Projekt Red. They told me mobile GPUs are not officially supported (so I should go F myself I suppose? Dat support).

The weird thing is, the game starts without any issues using my integrated HD4600. Swiching to the 860m, however, causes the screen to go black

yep i just got emailed back from both and the same things. guess we just wait :/

Fixed it. I don't know if you use Duet Display as well, but that damn software installs a driver named "Kairos Display". That is the culprit, not the Duet Display software itself. Uninstall it and all is good :)

[jOHNNY ON THE SPOT]

Originally posted by D3FRON:

Originally posted by ★SPC★ Sum Ting Wong:

yep i just got emailed back from both and the same things. guess we just wait :/

Fixed it. I don't know if you use Duet Display as well, but that damn software installs a driver named "Kairos Display". That is the culprit, not the Duet Display software itself. Uninstall it and all is good :)

oh thanks

[sachamakesmusic]

Hey guys ! I've been having the same issues with The Witcher 3 and my NVidia 980M. I was launching the game and I only had a black screen with the music and sounds. I could hear that the game was "working" but I just had a black screen (when switching windows I could see that the mouse cursor was the Witcher one). So I :
- forced The Witcher to launch with my integrated GPU using the NVidia Control Panel
- launched the game (worked, hallelloo !),
- switched the video preferences to FULLSCREEN in the game options
- left the game & switched back my NVidia preferences so it would launch using the NVIDIA GPU
- launched the game again : WORKS !!!

I had tried everything else (reparing cache files, updating drivers, with or without Geforce, reinstall all Visual Redistributables), nothing worked until that... !!!

[waisinet]

I've fixed this problem by changing FullScreenMode=2 (fullscreen) to FullScreenMode=1 (windowed fullscreen) in the user.settings-file in documents/The Witcher 3