[Solved] Quest Bug: Count Reuven's Treasure

[Seere]

Environment: v1.31 Steam, New Game+

Break the Henckel's Door with Aard, rightmost corner one object to examine. Upstairs there are two; a letter and a bottle (where letter tells a riddle, and the bottle shall be placed its' slot at second room to trigger secret door embedded in the wall).

So, when I collect the letter and the bottle, nothing happens. No trigger. A dozen already I have reloaded and changed quest priority, but bug insists not to trigger.

Is there any way pass this by or fix?

Kind regards.

[Seere]

Sharing the solution:

Problem explanation: When Geralt collects the letter and the bottle, it looks like an illusion, the game doesn't actually gives you those items so you can't advance.

Alternative Solution:
1- Examine the item on first floor
2- Collect the Bottle and the Letter at second floor.

3- Open the console, get the items with commands:
> additem('q303_wine_bottle')
> additem('q303_note_for_ciri')

Now you advance to the Riddle step, go place the bottle to appropriate slot.

4- Wall-door slides, room open, go examine everything. There are some notes on the stack. Those are your actual quest items to advance, where the game won't add them into your inventory either. We need to get them manually.
> additem('q303_dudus_briefing')

Everything rolls normally after this step, continue your quest.

[T1 Arathon]

ty <3

[Keizaal]

Hey everyone. If anyone still havig this problem i've found a simpler solution. Game saves as you approach the house. Just load back to that auto save and problem goes away. I hope this works out for everyone.