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It takes months of account-building to get your units to a point where you can actually use them. They'll still get 1 shot by the many Shanks or Rogers, but you don't feel quite as useless anymore at least. Unfortunately, the medal grind is just a huge time gate for newer players, made worse by the fact it's got RNG attached to it. Even pulling a meta unit by chance doesn't really bump you up all that much, since even they need to be limit broken to at least lvl 80 first, which again takes time.
All in all, a slow power-buildup is fine by me, but not when the game is as old as it is - The new player experience right now is pretty atrocious. If we had functional matchmaking, things wouldn't be as dire, but we don't. Until I can get my account built up a little, I just grind season ranks on Steam, where you play nothing but bots until S+ since we also don't have crossplay.
to point 2 & 3
2: its in general the team comp that wins not the units, in higher ranks IF for once the matchmaking is fair, it doesnt matter what chars are played its how its played, if you bring full team of attackers or agility chars, you wont win.
3: its a mobile battle game, if you want a story accurate game and fighting system, your just not in the right place + ace shouldnt be a playable char, some chars would be unbeatable etc. so that point you should kinda get yourself ...
in the end i think some of the biggest flaws are the matchmaking combined with the progression, either new players should be able to catch up way quicker or should just not be able to play agains players that play for years.