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Maybe try the suggestion in the middle of this topic?
--> https://forums.obsidian.net/topic/76456-change-resolution-by-hand/
What resolution does the game choose currently?
What is your hardware?
What Google searches do you use to find older topics?
I have Windows 10, Intel Core i7-4710HQ CPU@2.5GHZ
I googled "Pillars of Eternity cannot switch resolution" and found a bunch of people with my exact problem/error message.
https://steamcommunity.com/app/291650/discussions/0/2592234299536442301/
I'm not aware of "a lot of people" having this issue. That's why I've asked. I also pointed Google at the official forum and did not get more than 1-2 topics. Obsidian would have done something about it in their tech support workarounds topics, at least.
No info about your GPU and display/s.