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Indeed.
Nowhere in my post have I said that this is how it works with all games. I'm talking specifically about Armello.
As the quoted mail from gog states, Armello's DLC content requires a specific online system (which would be steam) to function properly. Without that system it simply doesn't work. Which means it relies on steam's built in DRM.
The part of my post you quoted says nothing else but that if gog made a similar system that does the same job with the sole difference being that it checks the gog library instead of the steam library, it would still be a DRM system.
This makes no claims whatsoever about how other games do things.
Yes, there are games on gog that work with DLC in multiplayer. But obviously these games don't rely as much on steamworks as Armello does. Changing that at this point in time would most likely be a complicated and expensive undertaking.
That's even supposing what you're telling is true, but since you don't have a developer flair I just consider this all being word of mouth. Especially since you're saying things like "most likely". So you don't really know for sure.
But even if it is true, I don't see how in any way this excuses anything. The problem is not whether it's possible to put DLC on GOG, the problem is that nothing is being done to compensate for the issue.
It's been a year since we released Armello and almost three years since we decided what platforms to hit at launch, at which point we would never have guessed we'd be supporting Armello for this long.
If we're to continue supporting and providing content for Armello while the market shifts, platforms evolve and Armello expands, then naturally we have to make tough calls about where and how we continue that support.
If anyone takes issue with that, how it was messaged, or maybe even just my stupid face, they're more than welcome to hit up GOG or Humble for a refund. We'll honour it, as always. :)
Now, I gotta run and join the others on the show floor at PAX West! Come say hi!
Also, just a reminder to keep it chill here, otherwise we're gonna have to lock this thread up.
<3 Trent
What would you expect or like exactly ? Which amount of time do you see fit for keeping the support of a product ? 6 months ? is it already very generous of you ? 1 year avd after that we are just to be happy with that because it's "enough" from your point of view ?
now, as a customer yourself, how long would you expect to be provided tech/sale support from a third party ?
Of course you "didnt expect" to furtherly turn Armello "the cool digital boardgame" into "Armello, the Milking cash-in machine with mobile-like business model" ? because we didn't either...
Making tough calls because of the market shift ?
Ok so, tomorrow, when Windows 10 app store and exclusives will step ahead of steam, we can expect you to drop or cripple support for the game here, as you did to GOG/Humble users, right ? Because that is exactly what you imply !
Market trens justifies to avoid/dismiss any obligation you have towards previous (and now demed unworthy/useless) customers ?
The fact is, i dont know what really prevents you from putting on some dlc content like more characters and rings to a drm free version. For stuff involving steamworks api, things like steam friends messaging or inventory, i can hear that for a while (because even if a technical solution were possible, you couldnt honnestly be expected to use it because of the cost... ok)
But for such "content" DLC ? they are not that hard to insert in a game. GOG catalog does have DLC on their games too, so it seems some developpers didnt find it that difficult to bring in...
Maybe you at LoG think the way like "drm free = more piracy" ... Then sorry to utterly dissapoint you but both your game and dlc are already found on shady websites, and the version used wasn't a GOG/Humble exe one, but was built from steam release...
Have a nice PAX, and it's very taunting of you to spit in the face of customers BUT request keeping themselves chill afterwards... I should use your way of communication IRL, i'll give you feedback of the result...
also, yes, more than the content of the whole "case" (screwing some customers because they are seen as lower class), what bothers me even more even as a steam customer is the way LoG communicated to them... with blatant hyppocrisy, lies and false excuses.
If you have to screw someone, be honnest and clear about it, dont try to disguise in something else.
I do have to admit that this came off as rather arrogant and snobbish for a development team that claims to value the support of its customers. It also pulled a politician by not answering the question on everyones mind, whether or not the DLC will be released on GoG at a future date, or whether they are just abandoning that market. Honestly, I'm dissapointed, but not surprised, this has become standard fare for developers that have found success nowadays, even when its the community they have to thank for it.
ONE more BIT, just one, that is broadcasted by the game from player's side, in its tcp request to look for games/servers and join them or not
one bit that says "this game installation has the DLC installed" or "this game doesnt have the DLC", and then your matchmaking/online game request is redirected with the flow of other people according to that
is it that hard to make the game client says out loud from the start that it does/doesn't have a part of content already installed, when communicating in network ?
So the "online service required to make the dlc work and pair people together in games" is very questionable for me
now the "we need a third party online server to check and validate wether or not you are a valid and legitimate owner of the dlc, because of course we dont like piracy", that is just regular casual DRM.
As i said earlier, it didnt prevent devloppers from other games to release mere content DLC on drm free storefronts. And not releasing DLC on said storefront didnt in anyway prevent said DLC to get hacked and downloaded by shady means anyway...
Soooooo... ?
Meanwhile, any refund request will be honored.
And you're still fussing like toddlers.
It is clear you don´t understand nothing about the matter and why GOG users with the base game feel this animadversion towards League of Geeks.
Your impoliteness is worse than your ignorance.
See you.
But I'm not nearly that sensitive, so no worries.
Fact remains that since stuff is coming for GOG in the future and refunds are being offered for the impatient, you literally have no more grounds for complaint.
I didn't see where they said they would work on it in the future, or at all. That's the only thing I wanted to know. I'm not impossible to please, I just wanted an answer to a fairly simple question.
To explain simply:
1) communication from LoG was half truth, half lie, and with much blatant hyppocrisy and condescending, up to the edge of purposefully offensive sarcasm and rony, towards a group of customer
2) LoG initially agreed and was aware of the specificity of some storefronts they decided to sell their product on since the very start
3) there is also the problem of KS Backers, some wouldn't even have bothered supporting the project if they had been fully aware of those conditions
4) there is more than just the money of an eventual refund, it's about trust, commitment and respect.
5) full of false advertising, lack of crucial disclosure, and customer misinformation
6) other products in somehow similar situation did manage to do what LoG claims to be impossible
Hope it clarifies the thing for you, that's it, as long as you are not just a troll who doesn't care for the answer and just comes in to patronize folks...
"Toodlers", exactly.
And you are wrong.
Terms and variety of meanings. The context is important, always. You should know that.
In this case, the context is related to ignore facts, info, feedback, etc... Your ignorance is in this way. Nothing related to intelectual potential or your cognitive activity.
So stop with that ,..."superior intellect", right? Sarcasm is great when is pertinent, with the context. Circumstances again, see you?
Patience. I have patience. Look, you can read the reasons of GOG customers, and mayber later you would say that their complains are, especially, for the manners of League of Geeks and the lack of transparence (among other things). This is the official forum where the customers with Armello obtained the official announcement of League of Geeks about this matter:
https://www.gog.com/forum/general/armello_drmfree_edition_now_available_on_gog_2b6bf/page1
See you!
And my apologies about my prior rudeness. It is just that I think your post seemed a bit ..., I mean, lack of empathy.