Assassins Creed Unity doesnt start after showing the ACU starting icon

[PanzerLemonFTW]

I got the game on steam and after having trouble with other AC games, I did the basic things to try and make it work like compatibility mode, running as admin, and verifying files. Nothing changes it. My specs are well within the minimum requirements but it still just sits there. Any help would be appreciated.

[76561199207623170]

Opprinnelig skrevet av PanzerLemonFTW:

I got the game on steam and after having trouble with other AC games, I did the basic things to try and make it work like compatibility mode, running as admin, and verifying files. Nothing changes it. My specs are well within the minimum requirements but it still just sits there. Any help would be appreciated.

Hi there!

I am sorry that you cannot play the game!

Are you receiving any error message when you try to launch it? Or is the game simply not starting?

Thanks!

- Ubisoft Support

[philman0507]

Opprinnelig skrevet av Ubi-Verse:

Hi there!

I am sorry that you cannot play the game!

Are you receiving any error message when you try to launch it? Or is the game simply not starting?

Thanks!

- Ubisoft Support

I have the same problem. It simply won't start, no error message, nothing.

[PanzerLemonFTW]

Hello, thank you for the reply. It has no messages and just sits on the initial slash screen with the 4 assassins for as long as you let it it seems.

[Zviera]

Opprinnelig skrevet av Ubi-Verse:

Opprinnelig skrevet av PanzerLemonFTW:

I got the game on steam and after having trouble with other AC games, I did the basic things to try and make it work like compatibility mode, running as admin, and verifying files. Nothing changes it. My specs are well within the minimum requirements but it still just sits there. Any help would be appreciated.

Hi there!

I am sorry that you cannot play the game!

Are you receiving any error message when you try to launch it? Or is the game simply not starting?

Thanks!

- Ubisoft Support

I have the same problem too.

[Ubi-Pegasus]

Opprinnelig skrevet av PanzerLemonFTW:

Hello, thank you for the reply. It has no messages and just sits on the initial slash screen with the 4 assassins for as long as you let it it seems.

Hi again PanzerLemonFTW and you too philman0507 and Phatko

I'm sorry to hear that this is happening to you, and you're not able to launch the game.

I would suggest changing the resolution of your game to test if this helps, as it seems to have helped someone else with a similar issue before.

Have you tried the steps from our PC technical support article [www.ubisoft.com] yet? If not, I would advise giving them a go in case they help as well.

Please also make sure that the game and the Ubisoft Connect launcher are installed on the same hard drive (preferably drive C) so that these can access each other without any issue.

If the problem does continue after these steps, could I please ask the specs you all have and if someone could provide a screenshot of the error/loading splash screen where the crash happens, that would be great too.
Thanks!

- Ubisoft Support