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Make sure the game is installed on the same drive as your ubi connect data is. Don't just move the install location, uninstall and put make sure you install it on the same drive as all the ubi stuff
Thanks for your continued reports.
Just to re-iterate our previous posts.
If you're having any issues launching the game, please ensure you've tried verifying the game's files[ubi.li] as well as giving the further steps in our PC Troubleshooting Guide[ubi.li] a try.
If after giving all of those suggestions a try, you're still unable to launch the game and your PC meets / is above the game's minimum system requirements[www.ubisoft.com], could you please open a case on our Support Site[ubi.li] and send over your PC system files, as linked here.
DxDiag[ubi.li]
Msinfo[ubi.li]
If you're unable to create a ticket on the Help Site, you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].
There we can take a closer look into your system and what else may be preventing to the game from launching or running.
Thank you!
- Ubisoft Support
Thanks for reaching out and I'm sorry to hear about your experience.
Can you please confirm if you perform all of the steps provided in the post above?
If so, can you please reach our team directly, so we can investigate it further for you?
Many thanks and if you have any additional questions, please let us know.
- Ubisoft Support
If so, make sure the game is installed on the same drive that houses your ubisoft files.
I had same problem and i got it fixed to fx this go to steam right click assassins creed unity pres properties then go to the files you will see somthing that says verifie intergity of files pres it wait for it to load then pres play and should work dont need to do it again after
Try reinstalling Ubisoft Connect
If anyone continues to have issues, please refer to our posts on P1 for links to contact us for further support.
- Ubisoft Support