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mixeu May 7, 2022 @ 6:46am
No audio in game
I realize that when it's in 16:9 and 4k I can't have audio in the game, my god this is very annoying.
Do I have to play in a lower resolution to have audio?
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Showing 1-7 of 7 comments
Ubi-Orion  [developer] May 7, 2022 @ 2:52pm 
Originally posted by mixeu:
I realize that when it's in 16:9 and 4k I can't have audio in the game, my god this is very annoying.
Do I have to play in a lower resolution to have audio?

Hey there.

That's very strange. Are you connecting to a different monitor when the sound stops working or are you using the same monitor and changing the resolution/aspect ratio?

- Ubisoft Support
#1
Arutzuki Aug 22, 2022 @ 10:54am 
Did you find a solution for this? I'm having the same problem.

Edit: Solved it by changing the Windows resolution to 1080p. Now the ingame sound works at 4k / 16:9 / 120hz. However 1440p seems to have no audio now. Very strange, but I play at 4k so this seems to fix it.
Last edited by Arutzuki; Aug 22, 2022 @ 11:01am
#2
76561198885856812 Aug 27, 2022 @ 2:59am 
Hello Michael Cera,

Thanks for reaching out and I'm sorry to hear that you are experiencing audio issues.

Can you please try the troubleshooting steps {LINK REMOVED}? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
#3
SUPERPERFORATOR Oct 15, 2022 @ 3:08am 
Solved it for me: Change ingame settings to 4k 16:9. End game and let ubisoft check files. Let it check files, then go to gamefolder and run it as admin. Works for me.
#4
76561198885856812 Oct 15, 2022 @ 7:27am 
Hello Nic,

Thank you for sharing this with our community!

I'm glad that this issue has been resolved for you.

Happy gaming and if you have any additional questions, please let us know.

- Ubisoft Support
#5
Draxuss Dec 23, 2022 @ 7:55am 
Originally posted by Nic:
Solved it for me: Change ingame settings to 4k 16:9. End game and let ubisoft check files. Let it check files, then go to gamefolder and run it as admin. Works for me.


audio doesn't work with these settings. 120hz 4096-2160 or 3840-2160. but when I select 60hz and any res including above audio works again.
#6
Ubi_TheBerry  [developer] Jan 8, 2023 @ 6:31am 
Originally posted by Staticuss:
Originally posted by Nic:
Solved it for me: Change ingame settings to 4k 16:9. End game and let ubisoft check files. Let it check files, then go to gamefolder and run it as admin. Works for me.


audio doesn't work with these settings. 120hz 4096-2160 or 3840-2160. but when I select 60hz and any res including above audio works again.

Thanks for sharing this too Staticuss!

Some older titles don't take too well to being ran higher than 60hz, so I'm glad to see this worked for you!

- Ubisoft Support
#7
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Assassin's Creed Unity > Player Support > Topic Details
Date Posted: May 7, 2022 @ 6:46am
Posts: 7

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