Civ 6 won't launch

[relentlessone]

Hello I really like civ 6 but when I try to start the game on my desktop I am brought to the 2k launcher then hit play and I get a loading wheel on my mouse for about 5 seconds but the game doesn't launch. I have tried Uninstalling/ re installing the game like 5 times. I've tried to bypass the 2k launcher with the file location. This didn't start happening until I got the new patch for the game recently. It worked fine until then. I have and newer built computer 30 series. I9-10900k and plenty of ram, Widows 10 so it can't be my computer, it is allowed though the firewall and I went as far to turn it off for a short period of time to see if it would work. I have reached out to 2k games. So I have exhausted all options and I am just wonder if anyone else is having this same problem or can help me please.

[SLG]

Have you verified your local files? Also the recent update was not for the game, but the launcher.

P.S. What did 2K games say?

[relentlessone]

引用自 SLGray：

Have you verified your local files? Also the recent update was not for the game, but the launcher.

P.S. What did 2K games say?

Yes I have verified my files multiple times

Thank you for reaching out to us at 2K Support!

I'm sorry to hear about the issues you're facing with the 2K Launcher. To get started, please try restarting Steam/EPIC and updating the 2K Launcher.

If this doesn't work, please try the following workaround:

Reboot your PC
Navigate to the Steam Install directory (usually C:\Program Files (x86)\Steam or C:\Program Files (x86)\Epic Games)
Locate the Steam.exe/EpicGamesLauncher.exe file.
Right-Click and select “Run as Administrator”.
Launch the title and when the launcher appears, allow it to run for 3-4 minutes to get the auto-update.
If you are still facing the issue after the workaround above, let's try out these steps as well:

Open the File Explorer and select the C: drive (or whichever drive you installed your game into could be D: E: F: etc)
Select Users, then the name of your PC, then the AppData folder (you may need to change your view options to show hidden folders)
Select Local, then the T2GP folder
Delete the contents of the T2GP folder
Return to the AppData Folder and select Roaming
Select the T2GP folder and then delete the contents
Restart Steam/Epic and relaunch the desired game
That should do the trick. However, if you're still having an issue please try launching the game from the desktop shortcut, rather than directly from the "Play" button.

Please let me know how it goes!

I have done all the above and didn't get any luck then they sent this

Thanks for your patience!

We've documented this issue and the appropriate teams are working on a resolution. I appreciate you reaching out, and as soon as I hear anything new about a fix or patch for this issue I will let you know. In the meantime, just go ahead and sit tight while we wait.

If you have any questions, please let me know!

[relentlessone]

Sorry if that was kind of long

[Charlie McDonnell]

Wow! I'm having the same issue. Any luck yet?

[CrackmanJonny]

I'm having this issue on a Macbook Pro... Installed like 4 times today. When I go to launch it says the file needs to be put in the recycle bin

[Khuru]

引用自 CrackmanJonny：

I'm having this issue on a Macbook Pro... Installed like 4 times today. When I go to launch it says the file needs to be put in the recycle bin

It happen the same to me

[christianlange4]

I have a very similar error description, but I can still watch the intro, then a menu button "continue" appears. Then nothing happens. The game does not start.