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And yes, it's 15 tiles over land and 30 tiles over water, but if your trader passes through any city where you have an established trade post, the distance resets, and it can then go another 15 land or 30 water tiles from there, and so on. It also picks up 1 additional gold per trade post it passes through; +2 for Rome (as far as I remember; might have to fact check me on that last part).
On your issue here - was the harbor finished when you started the trade route? Obviously, the Harbor is finished now and any future iterations of the route would take the shorter path, but once the trader has started west to your other harbor or coastal city, it's not going to just reverse.
I don't quite understand this if I'm being honest sorry. I have a trade route between Malinalco and Taruga which claims to be 7 turns to complete (the cities are 7 tiles apart) but it takes longer given it's going via the route to the West through Teotihuacan. Basically, the length of time a route is taking to complete is longer than what the game is telling me it should take. I'm not sure if that's relevant to the point you're making though.
So the trade route from Malinalco to Zanzibar has more than 30 ocean tiles, uninterrupted, between Teotihuacan and Magdeburg. The only way this could reset is if it's resetting on the Harbour tile it cross on Malinalco - but then it's 'using' the Harbour tile in Malinalco and I'm wondering why it won't 'use it' when embarking from Malinalco. The Trader is going all the way West to Teotihuacan, just to loop around and reset on the Harbour in Malinalco (where it began)!? Crazy.
But regardless I'm being told the trade route from Malinalco to Zanzibar is 15 turns. It takes longer than that to complete when I force-end turn more than 15 times and he still hasn't made it close to Zanzibar. Is that normal?
Yes, in the above image the Harbour is finished and the screenshot shows options for starting a new trade route starting from Malinalco. Other players in the game are using the Harbour to trade with Malinalco. In the screenshot you can see a German trader 'leaving' Malinalco via the Harbour (and I promise in game I watched him come-and-go via the Harbour).
@Rift thank you for that tip, I never knew they picked up extra at enroute trade routes. I always picked routes by the summary data in the trade route selection window.