constant crashing and freezing

[specialfred099]

Anyone else experiencing constant freezing. It has always crashed randomly since launch every so often. Now its freezing like every 10 turns forcing me to close the program. Its pretty much unplayable. Everything is up to date, bios drivers yada yada.

[Dray]

Messaggio originale di Shinrey:

I don't really have any freeze but just had a game where AI's turn did not end and eventually had to quit the game... WTF?? After all those years the game still has this kind of bugs? This is the kind of crap that makes me go back to Civ 5

Remember, you can load up an auto-save and resume. Have it auto-save every 2-3 turns.

[GnomishViking]

Just so everyone knows. This is a issue on Xbox that started a couple weeks ago as well. I think Microsoft must have updated windows and Xbox and somehow messed up civ 6. I’ve sent in a ticket, but they have done nothing other than tell me to reset the Xbox

I think it’s abandon ware now.

[Goldfish]

Had the same issues for quite a while, but another thread offered a solution that worked pretty well for me: disable city-states. If I have them on the map, there's no way I make it fifty turns without crashing or locking up, hard. If they're disabled, chances are low that it does so at all.

[Robika]

I got Civ 6 to run with no freezes or crashes by loading the game as normal up to the Civ 6 game menu (in game) and then switch over to the task manager and "end task" on all 2K Launcher entries ( I think 5 in total) and then the game works fine.

I'm playing a huge Earth map with 18 civs and 6 city states with clan barbs creating more city states as the game progresses. I've also got a couple mods loaded. No problems after ending those 2K Launcher entries in task manager.

[MacDaddy]

It's super frustrating - nearly 2700 hours in this game and the last year has been nothing but game freezes and crashes. Tech support case was closed without resolving the issue. They had zero useful tips. Top of the line Alienware rig, latest drivers, patches, etc. Every other game runs flawless except Civ6 since they added in the 2K launcher. Disabling the launcher - still get crashes. DirectX 11 or 12, same results.

[Robika]

Hi MacDaddy,

If you're able to load the game normally (with no launcher changes in steam) and then at the main into menu of Civ 6 Alt Tab over to task manager and end task on the 2K Launcher entries (should be 5 of them.) Then create whatever game you want and you're off to the races.

The 2K Launcher entries don't crash the game if you close them at the main menu and I'm playing on a huge earth map with 18 civ, 6 city states and barb clans with no problems. Also, the city menu scrolls super fast if you've disabled the 2K Launcher which really surprised me as it has a massive impact on in-game performance.

[Crahsystor]

I find it's playable as long as you hurry. Keep the pace. If you let a turn sit for a few minutes, it gets very slow and crashes after a few more. So clearly something is wrong, and has been for a long time. Good thing we all didn't pay for this product! Wait a minute...

[Sarisin]

Messaggio originale di Robika:

Hi MacDaddy,

If you're able to load the game normally (with no launcher changes in steam) and then at the main into menu of Civ 6 Alt Tab over to task manager and end task on the 2K Launcher entries (should be 5 of them.) Then create whatever game you want and you're off to the races.

The 2K Launcher entries don't crash the game if you close them at the main menu and I'm playing on a huge earth map with 18 civ, 6 city states and barb clans with no problems. Also, the city menu scrolls super fast if you've disabled the 2K Launcher which really surprised me as it has a massive impact on in-game performance.

When I saw your suggestion for stopping the constant crashes I got excited because here was someone who played with basically the same setup I like for my games. I went into the Task Mgr and saw no entries for the Launcher. Then, I remembered I'm not sure if it was here or on CivFanatics, but there was a way to remove the Launcher from the game which I did. I still get the crashes.

The point is because a solution works for one person, it is very possible it will not work for another. There are just so many game variables involved and it just seems impossible to isolate the ones that are causing the crashes and fix them. I have to think that the developers HAVE tried to fix them and just gave up and moved on to other projects hoping maybe the game players might find something.

I can say that I have tried many many solutions and none have worked for me. I submitted data, screenshots, logs, etc. to the developers. Nothing. I admire the players who came up with eliminating the city-states being a possible solution. I just didn't try that one though because to me they are such an integral part of the game. But, hats off to them for coming up with that and testing it out.

So, I play other games now more than Civ 6 and when I do play I have the AUTOSAVE set for EVERY TURN. As frustrating as it is, I just find myself constantly rebooting my computer and going through the whole business of getting back into my game. I do have a three strikes rule though - three crashes and I move on to something like Diablo 2 Resurrected or New World. I'm praying for a Civ 7 that might come around some day, but please hurry because I'm 74 and I want to get my hours in. ;-)

[Robika]

Hi Sarsin,

I appreciate what you're saying. I was experiencing random freezes while playing and in the beginning of the game was no big deal. But after a while the turns were getting a lot longer and more interesting and since I'm winning I couldn't abandon it.

I tried editing the launcher in steam and upgrading graphics drivers to no effect. I then read about ending the 2K tasks in the manager and finally got some success. When I was going to remove them I noticed the network usage of these tasks and I suspect the crashing has to do with 2K Launcher checking its website for store offers etc. from 2K.

If you would indulge me, I recommend you launch the game with the launcher and then end its task upon reaching the initial in-game menu. My crashes didn't really follow any pattern except when I was trying to have Youtube playing in the background and flipping between programs which seemed to increase the chance of returning to a frozen Civ 6 screen. I believe skipping the 2K Launcher also creates for an unstable Civ 6.

If it does end up working for you please send me a "lucrative" trade route :)

[Zpider]

I have decided to do a bit of trial and error, playing games with the following:
I will select five city states, going alphabetically, different selection each time; if i encounter the specific CTD without crash/error report, i will try four of them, switching one out if necessary, then three, if necessary.
- Large maps only (map type will differ, but i often play terra)
- Playing random leader, AI random leaders.
- Single player
- Will kill the 2klauncher after game launch (if i don't forget..)
- Running Gathering Storm ruleset, and all the vanilla DLCs, no mods, all game modes (barbarians seems to not be able to spawn city states if the cap is reached, even with that game mode active), because that is the way i want to play, so that is the way i want to work.

There is enough comments about city-states, which is why i start with strangling them.

My rig is a lenovo legion, about a year old, so this will count for trying against newer hardware theories in a slim way.

I have been able to play for a good eight hours today without crashing, for my first "report".

[Robika]

Hi Zpider,

I've done the same thing. I end the 2K Launcher after game launch and no problems crashes or freezes.

I'm playing Huge Earth, 18 civ, 5 or 6 city states with clan barbs.

I'm very interested in your experiment. Have you noticed your City production list cycles a lot quicker?

Look forward to your first "report."

[Vinacious G]

I don't get why you guys don't just skip the launcher entirely, it takes 5 mins to do and you're good forever

[rob_easom]

It keeps crashing to desktop for me as well. I even play in DX11 shame really as I like this game guess I will not be buying Civ VII when that is announced unless this crashing stops

[Urek]

Messaggio originale di Vinacious G:

I don't get why you guys don't just skip the launcher entirely, it takes 5 mins to do and you're good forever

Because even if you disable it, it somehow spawns a process in the background I think. Also disabling the launcher doesn't stop with the crash/freezes.

[conman577]

i decided to give civ 6 another shot yesterday, but just turned off barbarians and city states, and managed to play several hours straight with zero issues, which is mind boggling to me why i never thought to try before ages ago. haven't changed anything else except turning down a couple graphics settings for giggles, but i'm lead to believe there might be a memory leak regarding either one or both aspects of play. though if it was that simple, even the lazy devs could have fixed it by now.

sucks to lose two different parts of gameplay, but the fact that after so long i can even play a game again, i'm just grateful to have something.