constant crashing and freezing

[specialfred099]

Anyone else experiencing constant freezing. It has always crashed randomly since launch every so often. Now its freezing like every 10 turns forcing me to close the program. Its pretty much unplayable. Everything is up to date, bios drivers yada yada.

[Groo the one]

Publicado originalmente por john_darkhorse:

Just decided to check in and see if the problems, which have been happening since March (when Firaxis added the 2K launcher) have gotten any better. Looks like the answer is "No."
My game has not been playable since then, regardless of mods, DLC, and settings.

Not that easy to believe...

Publicado originalmente por john_darkhorse:

I ran over 300 mods in Civ 6...

Pretty normal behaviour, what never ever results in crashs in the long run... Perhaps this one is of use for you:

Publicado originalmente por donald23:

Go to: My Documents\My Games\Sid Meier's Civilization VI\Mods
And delete all files there.
Go on folder up (so here: My Documents\My Games\Sid Meier's Civilization VI)
And delete "Mods.sqlite"

Then go on the Steam webpage, to the workshop: http://steamcommunity.com/app/289070/workshop/
Point to "Browse" (under the logo, directly next to "Home") and click on "Subscribed items".
Then unsubscribe from all of them.

After that, go to your Steam Library and verify game files of Civlization VI (this should clear out any file changes/"mods" that altered those).

Now the game has no recollection of any community content you had. Happy civving!

Publicado originalmente por john_darkhorse:

In every case, it has been the launcher, running in the background (even when bypassed, from what I and some others have witnessed) and hogging the resources on the PC until the game crashes. Memory, HD space (2k makes copies of itself for some unknown reason), bandwidth, and GPU all are all gobbled up when the game is running.

Yeah, from what I remember you're the (only?) one reporting this. Don't know anybody else I use to play with (all successfully bypassed the 2k launcher) or did read about. In my case the 2k launcher is off by bypassing it - for sure not running in background. But... you'll never get it.

Publicado originalmente por john_darkhorse:

I've heard of players with New gen GPUs getting resource errors.

Hear, hear! You always make me laugh. Better go for consoles, instead for pc gaming.

[toshineon]

The game also crashes on the Nintendo Switch. Every so often during the AI's turn, the game will quit with the message "An error has occured, the software will now be closed". This is probably the same issue that causes the PC version to lock up.

[master_dave]

Don't buy this game now.

The game is more crashier and buggier than ever. I played this game on an old i5 3570k with a GTX 1060 no problem. Now that I have an RTX 3060 and a Ryzen CPU the game crashes early in the game with almost nothing going on hahaha. Only in Civ VI so it's not a hardware issue.

Great game, but right now it's buggy as hell.

Don't buy this game now guys, wait until they fix the bugs and then buy it.

Devs don't seem to understand "If it ain't broke, don't fix it".

[grognardgary]

No problems here.

[john_darkhorse]

The game uses the most resources when processing turns. That's why it often crashes during the end of turn. Even new, modern PCs have issues when the 2k launcher is running in the background.
I have friends who have had issues on their consoles as well. I think it's because they often lack the processing power of a PC. (Graphics might outdo the PC, but managing all the info that Civ keeps track of has got to be pretty taxing on a console.

[master_dave]

Publicado originalmente por grognardgary:

No problems here.

You might just be lucky then. I've seen countless threads on the game crashing recently.

I mean I'm just literally playing the game, it's turn 5 with not much going on, press next turn and the game just crashes during the AI's turn.

I think this might have something to do with the 2K launcher.

Anyway, I know that when I played the game about a year ago with my Windows 7 GTX 1060 build this never happened.

[MrSogard]

I just played a MultiPlayer session tonight of over 3 hours duration and the game performed normally. Sorry to hear of your problems; but, double check to make sure nothing has changed on your pc which could explain your difficulties.

[donald23]

There are several tens of thousends of people not having an issue with the game.
While hugely annoying, it does mean there is something in your setup that doesn't play well with either the launcher or the game.
Might be as easily as an related sound codec that's missing in Windows, or a specific version of an c++ distributably dll missing, but it's definitely something fixable in your OS setup.

Steps to try are to run manually, as administrator, the steam distributables (directx and c++), then do a reboot and try again.
And disable the 2K launcher.

[Falconz]

This game keeps crashing on me <angery face>

[donald23]

Publicado originalmente por toshineon:

The game also crashes on the Nintendo Switch. Every so often during the AI's turn, the game will quit with the message "An error has occured, the software will now be closed". This is probably the same issue that causes the PC version to lock up.

That's actually very unlikely to be the same issue. They are made by different developers, running a different architecture CPU's and different OS's.
The chances of the reason of those crashes being the same, is near 0.

[MrSogard]

How do you know it is "widespread" and not a "joke."

QA 101 is believe nothing that you can not reproduce and see yourself.

There are thousands of games being played online some on platforms like YouTube and only a few reporting issues. You know this because of reported statistics available to you or go to the game sites - choose your flavor.

There are a number of streams that are being posted online daily.

And, there are a few people who get their enjoyment out of mounting Disinformation campaigns based on their bias and animus.

I will believe anything that is being reported IF I can reproduce it.

Come on folks; this is not magic but technology.

[FlowMotion]

Still crashing for about a year now, multiple PCs, brand new hardware, etc.

[john_darkhorse]

Publicado originalmente por donald23:

Publicado originalmente por toshineon:

The game also crashes on the Nintendo Switch. Every so often during the AI's turn, the game will quit with the message "An error has occured, the software will now be closed". This is probably the same issue that causes the PC version to lock up.

That's actually very unlikely to be the same issue. They are made by different developers, running a different architecture CPU's and different OS's.
The chances of the reason of those crashes being the same, is near 0.

Good point, but I'm thinking the nature of the game itself is what lends to multiple platforms having crashes during the end of turn phase. The game simply uses a ton of resources updating everything in the game that every Civ is doing.While consoles handle graphics better than PCs, they simply don't handle mass raw data as well. I've seen multiple games that were ported from PC to console have similar proccessing issues.

[MrSogard]

I am not trying to be mean or confrontational FlowMotion and I appreciate your comment; but, Quality Assurance Best Practices dictate that before you accept a report of game issues, you must be able to reproduce the result to understand why it is happening.

Good Gaming.

[FlowMotion]

Publicado originalmente por MrSogard:

I am not trying to be mean or confrontational FlowMotion and I appreciate your comment; but, Quality Assurance Best Practices dictate that before you accept a report of game issues, you must be able to reproduce the result to understand why it is happening.

Good Gaming.

Just tried to play and crashed on the 57th turn. lol