Civ 6 crashing now listing "Unhandled Exception Code: EXCEPTION_ACCESS_VIOLATION Error writing address 0x65400"

[ross98247]

I haven't play Civ 6 in around a week and now it gets to far as the dialogue on a new game (after selecting settings on the start menu) and it now crashes with the following error. The initial launcher page looks different now this week so I'm not sure if that has changed anything.
I've checked and updated my graphics drivers (no update needed).
The only updates have been to standard windows periodic updates.
Any help gratefully received as I can;t play Civ 6 at all now.

[Enigmatic]

Seg faults I have never had on Civ. Maybe try turing of system paging file. I play native linux version. But often paging memory is not like ram. It is shared between programs and might cause segfaults.
Segfaults can have something to do with drivers. But usually it's a kernel reaction to a program you are running.
Can you run dmesg or some kind of log to try to tell us what it was doing before the crash?
I use spy shelter firewall on windows. Which logs any executable action. So it can usually give some details on crashes and the like.

[optimal_909]

My PC is crashing with the code 0xf776e20c...

[Bluebird]

Well guess why i stumbled on this thread: Unhandled Exception Code: EXCEPTION_ACCESS_VIOLATION Error writing address 0x52c16000.

[arothber]

Welcome to the club, so sorry you meet the membership requirements.

[Kirilla]

EXCEPTION_ACCESS_VIOLATION means that the software basically cannot able to use the memory RAM allocated for it. In Event Viewer you may find that there is a RADAR event name that relates to civ 6. This means that RADAR found a potential memory leak and prevented the game to use that part of the memory RAM. Now i am not a computer expert but i am able to link these two together with the information i obtained.

[niallofthe9]

Welcome Bluebird - let us know if you solve the issue - many pf us here waiting and waiting and and and......

[stormbringer76]

Hello! I want to share my recent experience, maybe it will be useful for me in a few years, as I am in no hurry to install major windows 10 updates.
How it all began. Purchased by Civilization 6 and every possible addition at this point, the operating system before the update was Windows 10 1803.
Hardware is a laptop with Core i7 2670-M, 8GB of RAM, Video Geforce 540M and Intel HD Graphics 3000.
In this configuration, I had Civilization 6 working in DirectX 11 mode.
I upgraded the system to Windows 10 20H2, and the game stopped running, making a mistake that couldn't initiate the video (automatically the game was chosen by GeForce 540M).
I've been tormented for a long time. As a result, the game started with the old driver 372.70, but there was a flicker of the picture and a regular error message:
"EXCEPTION_ACCESS_VIOLATION Error writing address ....
Call Stack
-----------------------------------------------------
??? ! ??? ???, line 0
.... "
In an attempt to expose vertical synchronization, I found out that the old driver did not have a preset for the CivilizationVI file.exe. The synchronization could not be put out, but there was an idea. I installed a new driver, it set up the CivilizationVI.exe file were immediately laid down and it was impossible to remove these settings. Then I was in the settings for the CivilizationVI.exe file forced to use... graphics from Intel! And also removed all game settings from the folder ... My Games\Sid Meier's Civilization VI.
The game started to start. But still in the process of creating a new game flew out with a mistake. Then I created a game without new game modes. No mistakes. Launched with game modes - also stopped flying out.

[Ndecent]

Originally posted by d0sh:

1. Uninstall the game
2. Delete the files in the documents folder> my games> Sid Meier's Civilization VI
3. Install the game again.


This method worked for me just now. What a pain!

[arothber]

NDecent - how long a session were you able to run? (I've had sessions that lasted for hours, and then crashed.)

[Gossein]

Ndecent님이 먼저 게시:

Originally posted by d0sh:

1. Uninstall the game
2. Delete the files in the documents folder> my games> Sid Meier's Civilization VI
3. Install the game again.


This method worked for me just now. What a pain!

Quit playing. Worked for me for the longest.

[DaOrkPirate]

Unhandled Exception
Code: EXCEPTION_ACCESS_VIOLATION
Error reading address 0x32a20

Call Stack
-----------------------------------------------------
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0

[ols3n]

That one worked for me

https://www.gamepretty.com/sid-meiers-civilization-vi-how-to-fix-workaround-exeception_access_violation-and-ntdll-dll-errors/

Quicksteps
1. Search for "gpedit.msc"
2.Administrative Templates>System>Troubleshooting and Diagnostics>Windows Resource Exhaustion Detection and Resolution
3.Double-click Configure Scenario Execution Level
4.Change to Disabled, then Apply and OK

[arothber]

I haven't touched the game in Months. Ran a session today, and so far, so good. Not sure if it's just dumb luck, or if I haven't hit a triggering condition that causes a crash, or if there has been some code fix to address this issue. Has anyone else tried the game in a while? (ols3n, may try what you posted if I end up crashing, thanks for posting.)

[aragon789]

arothber님이 먼저 게시:

I haven't touched the game in Months. Ran a session today, and so far, so good. Not sure if it's just dumb luck, or if I haven't hit a triggering condition that causes a crash, or if there has been some code fix to address this issue. Has anyone else tried the game in a while? (ols3n, may try what you posted if I end up crashing, thanks for posting.)

I got it while playing a ~week ago, it was also running fine in the beginning, but then after 3-4 hours, it crashed. Then I started it again and played it for a while fine, but then it crashed again.

But maybe they did change something in the week I didn't play it?

[arothber]

Follow up: similar experience, after about 5 hours of game play - game fall down, go boom. Ah well.