cannot move unit

[thedaysofnoah]

for Civ VI, the computer says I the unit may cover "x" distance in 1 move, however, when I did/do the unit doesn't always cover that distance. Now I am in a campaign and cannot continue because two units are trapped on top of one another. The game won't let me move past this.
Further, when a city has a wall defense, am not easily able to use the fire, sometimes have to move the unit of of the city to have access to the red fire button.
Why can I not contact the Civilization developers directly to have this fixed?
This is a waste of my time and energy (to have to quit the campaign)

[tempest.of.emptiness]

Originally posted by thedaysofnoah:

for Civ VI, the computer says I the unit may cover "x" distance in 1 move, however, when I did/do the unit doesn't always cover that distance. Now I am in a campaign and cannot continue because two units are trapped on top of one another. The game won't let me move past this.

When a unit has 3 movement points (a scout, for example) it does not mean that it can move a distance of 3. Each hex costs movement to enter, and some hexes do cost 1 - so that scout could move 3 of those hexes. Some, for example Hills, cost 2 points to enter. Some cost more. If a unit doesn't have enough movement remaining to pay the full cost to enter a hex, it can't. So if that scout moved into a hill hex, and then all the adjacent hexes also had hills, the scout would not be able to move even though it has 1 movement point left.

With the latest patch, instances where two units get stuck on top of one another are very rare. If it does happen, then you can probably load an autosave and replay the turn in a way that does not result in having the two units stuck stacked. I recommend turning on autosaves, with a save each turn, just in case something like this happens - that way you can back up instead of having to quit.

Originally posted by thedaysofnoah:

Further, when a city has a wall defense, am not easily able to use the fire, sometimes have to move the unit of of the city to have access to the red fire button.

I find that sometimes zooming closer will make it easier to access the button. There is still room for improvement in this aspect of the UI.

Originally posted by thedaysofnoah:

Why can I not contact the Civilization developers directly to have this fixed?

You can. There's a stickied thread in this forum about troubleshooting that gives the details of how to do that.

[thedaysofnoah]

Hello,
thank you for the response.
too bad that I have to rely on a fellow customer for product specific information.
paid nearly $200 for all of this Civ 6 and C.S. should be.
however, the future is to provide less.

I know that each piece has its own movement amounts.
however, after -say- I move a piece one space, and then the "header" says the piece still has one movement, yet often the piece isn't not actually able too move one space.

i don't use autosave, however, I will look into it.

Do you know how to get a super large Earth Civ map with a more players ?

thank you

[tempest.of.emptiness]

Originally posted by thedaysofnoah:

Do you know how to get a super large Earth Civ map with a more players ?

There are mods that provide this, however be aware that the larger the map and the greater the number of civs, the more performance problems and stress-related game crashes you will experience.

[thedaysofnoah]

oh, so not recommended.
I have noticed improvements with underlying game design, with each subsequent "add-on".
for eg.: before i couldn't zoom in and out, and now
I am able.
with the cost - Civ should do software updates every blue moon, to fine tune system

[Lemurian1972]

Zooming has been part of the game since launch. No idea what your particular problem with that feature was, but it wasn't because they added it later.

[tempest.of.emptiness]

Originally posted by thedaysofnoah:

with the cost - Civ should do software updates every blue moon, to fine tune system

Some game companies do that sort of thing. Firaxis does fewer updates, but I find their quality to be generally higher. I assume this is the result of a high volume of internal testing and a skilled quality assurance department. Whatever the reason, I prefer the result.

[thedaysofnoah]

zoom worked with previous civ games, for e.g. civ 5.
however, civ 6 was having that prob

[thedaysofnoah]

you say higher quality, but I don't figure the same. because I have to be dependent upon a fellow consumer for customer service.
even I have various questions within the game regarding rules and things of that sort, however there is no info. book or Civ contact person.
but, yes, obviously I am primarily satisfied with Civ.

[Lemurian1972]

Originally posted by thedaysofnoah:

zoom worked with previous civ games, for e.g. civ 5.
however, civ 6 was having that prob

No, it wasn't. You may have been having an issue, but the game had a zoom function.

Originally posted by thedaysofnoah:

you say higher quality, but I don't figure the same. because I have to be dependent upon a fellow consumer for customer service.
even I have various questions within the game regarding rules and things of that sort, however there is no info. book or Civ contact person.
but, yes, obviously I am primarily satisfied with Civ.

Sorry, but players have relied on each other for game info since the dawn of gaming. No manual or help line has ever been comprehensive. As for your issues though, there's plenty of game information ingame. Between the tutorial, advisers, tooltips, and the ingame civopedia, this game has pretty extensive documentation, more than most I've played.

[Martin]

Originally posted by thedaysofnoah:

for Civ VI, the computer says I the unit may cover "x" distance in 1 move, however, when I did/do the unit doesn't always cover that distance. Now I am in a campaign and cannot continue because two units are trapped on top of one another. The game won't let me move past this.
Further, when a city has a wall defense, am not easily able to use the fire, sometimes have to move the unit of of the city to have access to the red fire button.
Why can I not contact the Civilization developers directly to have this fixed?
This is a waste of my time and energy (to have to quit the campaign)

The easiest fix for this I've found is to save and reload the game. On reload the same rule is checked and the game automoves one unit to a free tile.

However.. sometimes civ also just crashes on attempting to load the save.

[thedaysofnoah]

Originally posted by Lemurian1972:

Originally posted by thedaysofnoah:

zoom worked with previous civ games, for e.g. civ 5.
however, civ 6 was having that prob

No, it wasn't. You may have been having an issue, but the game had a zoom function.

Originally posted by thedaysofnoah:

you say higher quality, but I don't figure the same. because I have to be dependent upon a fellow consumer for customer service.
even I have various questions within the game regarding rules and things of that sort, however there is no info. book or Civ contact person.
but, yes, obviously I am primarily satisfied with Civ.

Sorry, but players have relied on each other for game info since the dawn of gaming. No manual or help line has ever been comprehensive. As for your issues though, there's plenty of game information ingame. Between the tutorial, advisers, tooltips, and the ingame civopedia, this game has pretty extensive documentation, more than most I've played.

thanks, again, for your responses.
I am not much of a gamer.
I notice, now, with gathering storm - there is an 'online' mode. ?Do I need to stay engaged in the game (not save and come back later) in-order to be player other real persons online?

[thedaysofnoah]

Originally posted by Martin:

Originally posted by thedaysofnoah:

for Civ VI, the computer says I the unit may cover "x" distance in 1 move, however, when I did/do the unit doesn't always cover that distance. Now I am in a campaign and cannot continue because two units are trapped on top of one another. The game won't let me move past this.
Further, when a city has a wall defense, am not easily able to use the fire, sometimes have to move the unit of of the city to have access to the red fire button.
Why can I not contact the Civilization developers directly to have this fixed?
This is a waste of my time and energy (to have to quit the campaign)

The easiest fix for this I've found is to save and reload the game. On reload the same rule is checked and the game automoves one unit to a free tile.

However.. sometimes civ also just crashes on attempting to load the save.

I saved the game, and went back into it. however the prob. was still there, not certain what "reload" is.