[Bug]Video will never process for me

[Boui]

Whenever I process my footage I either get stuck in a endless loop where the footage never gets process at the camera disposal and don't get the cd disc

Or

If by chance of god I manage to get a cd from the camera disposal the result doesn't show on the tv and I can't save the video to desktop. When I go to the temp files where the clips are stored I either get folders with only images with no webm files only pictures with sepparate audio files and when I play with friends I can't touch the camera or the footage will be corrupted. However they can film and view perfectly on the tv but sadly I can't view the results only see the comments for the video.

[Botten Hanna]

HI! Sorry about that, we'll look into it - seems a couple of people have this issue. One thing is if they have strange characters in their windows account name so the game can't find the directory - but we're looking into it further.

[Duck9en]

Originally posted by Botten Hanna:

HI! Sorry about that, we'll look into it - seems a couple of people have this issue. One thing is if they have strange characters in their windows account name so the game can't find the directory - but we're looking into it further.

It might be that the game can't access the temp folder, or the temp folder is getting cleared
Because I specifically cleered the temp folder before inserting the cd making that the tv only shows comments

[Keebard]

did anyone find a fix i'm having the exact same issue

[Beth]

Originally posted by Keebard:

did anyone find a fix i'm having the exact same issue

Sorry to hear that, the team is working on fixes for the extraction bugs. If you get an error that says "failed to get video path/file not found", there are some steps here that you can try: https://steamcommunity.com/app/2881650/discussions/0/4361247379740957771/