High Severity Bug General Thread

[Gynandromorph]

A word on this and the Low Severity Thread: I am not affiliated with Konami in any way shape or form, nor was I when I created these threads. At the time, I was hot off the heels of working as a bonafide QA tester for a little game you might of heard of called Halo, so I had a lot of quality assurance knowledge still fresh in my mind. When MGS5 came out, I wasn't able to launch the game at all for about two weeks due to an installation bug, so rather than wait for a patch I aimed to do something about it and opted to partner with the (at the time) community manager to make these threads as visible as possible so as to help the dev team organize issues.

That said, it's been seven years y'all. Suffice to say, I'm not as ingrained in this community as I used to be. I used to get a LOT of friend requests asking for support on MGS5 because of these threads. I was just trying to be helpful. Please don't send me a friend request if you found me through these threads. Thank you.

Anyways, on to the thread itself.

----------------------------------------------------------------

Post any and all high severity bugs in this thread. High severity bugs include:

-Crashes (The title closes unexpectedly)
-Hard locks (The title freezes on a single frame but audio continues to play)
-Soft Locks (The title continues to run but the player has lost all input functionality)
-Functionality Loss (Certain controls/key binds simply aren't working)
-Progression blocks (The player is unable to advance correctly through the game)
-File I/O (The player's save data is lost unexpectedly or becomes corrupted)

If your bug doesn't fall under the above criteria, proceed to the Low Severity Bug General Thread I've made.

-------------------------------------------------------------------

Follow this format when writing your bug:

Title: (Short descriptions of your bug, ex: Title crashes after completing Chapter 0)
Description (Long Description of you bug, be as detailed as possible providing any and all relevant information)
Where the bug occurs: (Ex: During the Chapter 1 Title Card)
Repro Steps: (Explain how to reproduce the bug in detail, ex: Launch (build#) > Main Menu > New Game > Proceed to the end of the hospital mission)
Repro Rate: (How often the bug occurs, ex: 100%, 50%, etc)
Results: (Explain what is happening in detail, ex:The title is crashing during the Chapter 1 Title Card)
Expected Results: (Explain what should be happening, ex: Title remains stable at all times)
Media: (If applicable, post footage of your bug occuring or a screenshot. If you can't explain the bug in a screenshot, capture a video and upload it to YouTube as an unlisted video.)
System Specs: (Post the specs of your machine in the following format:
OS: Windows 10 Pro x64
GPU: EVGA GTX 750ti 2GB
CPU: AMD FX-4100 3.6GHz (Quad Core)
RAM: 8GB
Gamepad/Controller: Xbox One Controller

[It should go without saying, try to keep your bug as spoiler free as possible]

-------------------------------------------------------------------

Finally, PLEASE SEARCH FOR YOUR BUG IN THE THREADS. If you don't find that your bug has been posted in either thread, go ahead and post it, but if you DO find the bug you're encountering, DON'T POST IT AGAIN, this will only clog the thread and make more posts for the devs to sift through. You can however, reply to the bug in question stating you are also experiencing the bug, along with your system specs.
Together we'll help the devs fix the game to how it should be for all players.

[PCgamerbydefault]

97% Positive rating, that rating isnt for review scores, its for overall quality of a PC game/port. This isnt Arkham Knight. There arent any major bugs to come out in massive amounts if any at all.

Stick with the LOW severity thread and delete this one.

[Gynandromorph]

There still could be some high severity bugs, not that I don't have faith in Kojima Prodocutions, I still would like to keep this up for the time being unless it gets absolutely no comments.

[EGG HEAD]

I just updated my game and now my save file has vanished.

[Se7enSword]

Title: Endless loading during/since Afghanistan mission (Rescue Miller)
Where the bug occurs: When trying to load save data/continue the game from the main menu (also occues when you try to restart stage or continue from checkpoint)
Repro Steps :(Explain how to reproduce the bug in detail, ex: Launch (build#) > Main Menu > New Game > Proceed to the end of the hospital mission)
Launch (build#1.01) > Main Menu > New Game > Proceed to Kaz mission > arrive at first auto-save of the stage > Pause and click on restart check point > Endless loading

Alternatively

After reaching the first auto-save > Close game > Launch > Main Menu > Continue > ENdless loading

Results: During the mission after Ocelot leaves you alone, anywhere during that time onwards, if you try to continue from checkpoint or go to main menu and press continue to play the game, after the loading section with the tips you will be prompted to press 'A' or 'Enter' then it will take you to a black screen with the loading symbol endlessly spinning. Nothing loads after it and the screen remains there. I stopped the game manually via alt+f4 after 30 minutes of staring at it.

Expected Results: No framerate or slowdown issues. Overlay and all functionality works, only the game never loads beyond the loading screen.
Media: Youtube is banned in my country, hopefully someone else with access can upload one.
System Specs: (Post the specs of your machine in the following format:
OS: Windows 10 Pro x64
GPU: GTX 970M 6GB
CPU: Intel core i7-4710MQ 2.5Ghz (Quad core)
RAM: 8GB
Gamepad/Controller: Xbox 360 Controller)

[Owlex]

Title: Game crashing on startup
Results: When I launch the game, it immidiately crashes and gives me a runtime error. Even if I have opted into the beta
Expected Results: I should be able to launch the game.
Media: Can't upload a screen because the "TPP has stopped working" screen covers it, but it's a small white box saying runtime error.
System Specs:
OS: Windows 7 Professional 64bit
GPU: EVGA GTX 960 4GB Superclocked
CPU: Intel i5 4690k quad core 3.5ghz
RAM: 8GB
Gamepad/Controller: Xbox 360 controller, M+KB also gives me this same problem.

[stolensheep]

Title: Can't progress any further
Repro Steps: Either play through the prologue until this point or load the save file.
Repro Rate: 100%
Results: , I'm stuck riding on invisible horse on the spot underneath the ground where Ocelot appears on his horse (which is also invisible, and if I play through to that point, he will ride off without me and I will be stuck on the spot riding an invisible horse).
Where the bug occurs: During the prologue when Ocelot first appears on the horse, and then everytime I continue the game from the main menu
Expected Results: http://imgur.com/mgkC1c9,80NFQtU#0
System Specs:
OS: Windows Vista Home Premium x64
GPU: ATI Radeon HD 5670
CPU: AMD Athlon II x4 640
RAM: 8GB
Gamepad/Controller: Xbox 360 Wired controller.

[Desert Dan]

Title: White screen with endless loading after cutscene in helicopter where you rescue Miller during episode 1.
Where the bug occurs: The bug occurs after the cutscene where Miller is talking to Big Boss in the helicopter after his extraction about Diamond Dogs and how he still remebers everything like it was yesterday. (Episode 1)
Repro Steps :(Explain how to reproduce the bug in detail, ex: Launch (build#) > Main Menu > Episode 1 Ending
Repro Rate: (How often the bug occurs, ex: 100%, 50%, etc) This bugs occurs 100% of time no matter what steps I take.

Results: Right after Episode 1 where you extract Miller and begins the cutscene regarding Diamond Dogs, a white screen with loading circle in top right of screen appears. The circle spins for a bit and goes away after a bit. The white screen remains on screen, but does not crash the entire game to force exit or give any error messages. Nothing loads after it and the screen remains there. The game does not appear to have crashed as I can still take screenshots, but I cannot proceed after this screen to the next missions.

Expected Results: The cutscene should play normally and allow for progression within the game
Media: Will try to upload a small video if possible

System Specs:
OS: Windows 7 Ultimate Edition 64-bit
GPU：PowerColor TurboDuo AMD Radeon R7 265 2GB GDDR5 OC
CPU：Phenom II X4 955 Black Edition
RAM: 8 GB
Gamepad/Controller：Keyboard and mouse

****EDIT****

I reinstalled the game and now the problem is solved. In case for those of you who had the same issue as me and wanted a probable solution.

[campos302]

i am unable to launch the game! It says steam is readying the instalation then nothing happens!

[__]

Originally posted by campos302:

i am unable to launch the game! It says steam is readying the instalation then nothing happens!

Same problem.

[campos302]

Originally posted by Fab:

Originally posted by campos302:

i am unable to launch the game! It says steam is readying the instalation then nothing happens!

Same problem.

wtf dude! This is outrageous!

[Gynandromorph]

Originally posted by Fab:

Originally posted by campos302:

i am unable to launch the game! It says steam is readying the instalation then nothing happens!

Same problem.

Both of your post your specs. Then leave it at that, hopefully it'll be taken care of. Until then try verifying your game cache if you have the game fully installed.

[__]

I press 'play' on steam and nothing happens. I have tried every suggestion and still can't play.
i5 4570
GTX 970
8Gb Ram
Windows 8.1
Honestly i think we won't be getting a reply from the devs. Most people aren't having issues with the game anymore and Robert closed the startup issues thread. I think i will be getting a refund.

[Gynandromorph]

Originally posted by Fab:

I press 'play' on steam and nothing happens. I have tried every suggestion and still can't play.
i5 4570
GTX 970
8Gb Ram
Windows 8.1
Honestly i think we won't be getting a reply from the devs. Most people aren't having issues with the game anymore and Robert closed the startup issues thread. I think i will be getting a refund.

We didn't get any info of a follow up patch for the users experience the white/black screen crashes, but they're bug was partially fixed this morning. I'm in the same boat as you where nothing happens with I press play, I have a feeling either tomorrow morning or the next we'll be ready. I'm starting to think the original 2 week later release date for PC was a good thing, but so long as we remain patient, vigilant, and continue to inform KojiPro of the issues we're experiencing, then all will be well in the long run.

[campos302]

found it! C:\Program Files (x86)\Steam\steamapps\common\MGS_TPP\_CommonRedist
and install directx and microsoft visual c++

[NihilWill]

Originally posted by campos302:

found it! C:\Program Files (x86)\Steam\steamapps\common\MGS_TPP\_CommonRedist
and install directx and microsoft visual c++

I reinstalled all of these and still cannot launch my game.