game not launching

[Deervo]

so whenever i launch the game this comes up
https://imgur.com/a/CKWdf


also here are the specs of my pc {yes ik there quite bad im on a 2 in 1 tablet}
https://imgur.com/a/CKWdf

[Eric.B]

Did the game work previously? Verify your game cache as it looks like you're missing the game's DirectX9 renderer .dll file.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

[Deervo]

Originally posted by Eric.B:

Did the game work previously? Verify your game cache as it looks like you're missing the game's DirectX9 renderer .dll file.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Strange its still doing the same thing even know the dx9 render is in there mabye its bc the processor cant handle it Idk but thx anyway

[Eric.B]

The specific file is RenderSystem_Direct3D9.dll, it should be in the same folder as GearCity.exe

You made no edits to the configure/Plugins.cfg file or the video settings files correct?

If there is a D3DX9_43.DLL file in the same folder as GearCity.exe, you may try deleting that. Although the issue is that GearCity.exe is not finding RenderSystem_Direct3D9.dll...

[Deervo]

Originally posted by Eric.B:

The specific file is RenderSystem_Direct3D9.dll, it should be in the same folder as GearCity.exe

You made no edits to the configure/Plugins.cfg file or the video settings files correct?

If there is a D3DX9_43.DLL file in the same folder as GearCity.exe, you may try deleting that. Although the issue is that GearCity.exe is not finding RenderSystem_Direct3D9.dll...

yes everything is there and unedtied and its still not working

[Eric.B]

Email me the log file and I will take a look. Due to the holiday today, it might be 24 hours before I can reply. The game should work with your hardware. I can play on older baytrail atom tablets.

http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_installfolder#getting_the_log_file

[Eric.B]

Just for information on a resolution to the issue. His copy was pirated. Most likely the files are corrupted or replaced by the warez crew. No telling without check summing.

If you're interested in trying out the game, it's much safer just to download the demo. It's the first 25% of the game, without restrictions. Easily 10 hours of gameplay for one play through and you can continue playing over and over. I know a few people with a few hundred hours in it. It's essentially the same game length as Oldtimer (Motor City).

http://steamcommunity.com/app/285110/discussions/0/613939841571347735/

[ExarSWG]

I find it very funny that someone that pirated the game even tries to get support from the developer. Really?!?

That being said, my copy is not pirated, and I have the same problem. After updating to the latest testing build, I have exactly the same error. I tried re-install, and same thing.

I cannot play :(

[ExarSWG]

Found a temporary fix, you have to launch game config, change to OPEN GL (instead of Dx9).
Then you have to change your plugins.cfg (inside game directory) and comment out the Dx9 Loading, like this: "#Plugin=RenderSystem_Direct3D9".

[Eric.B]

Originally posted by for_those:

That being said, my copy is not pirated, and I have the same problem. After updating to the latest testing build, I have exactly the same error. I tried re-install, and same thing.

I cannot play :(

The exact same error about RenderSystem_Direct3D9? Check to see if a file named D3DX9_43.DLL is in the same folder as GearCity.exe and if it is delete it.

If that fails to work, do a clean reinstall. Steam does not remove old settings and cache files when you uninstall the game.

To do a clean install:
1) Open the main game folder folder: http://wiki.gearcity.info/lib/exe/detail.php?id=troubleshooting%3Asteam_installfolder&media=troubleshooting:steam_open_install_folder.gif
2) Return to Steam, while leaving the folder open.
3) Uninstall the game.
4) When the game is finished uninstalling, delete everything that remains in the main game folder.
5) Reboot the computer
6) Reinstall the game.

[Eric.B]

Originally posted by for_those:

Found a temporary fix, you have to launch game config, change to OPEN GL (instead of Dx9).
Then you have to change your plugins.cfg (inside game directory) and comment out the Dx9 Loading, like this: "#Plugin=RenderSystem_Direct3D9".

Or you can do that. Although it sounds like you're having other issues with the machine/software/corruption if it's not working.

[ExarSWG]

It worked fine after deleting D3DX9_43.DLL from the game folder.
Thank you.

[Eric.B]

Which version of windows are you using?

[ExarSWG]

That computer is using Windows 7 Pro, I didn't have any problems on the Win11 one.