Vendors bug

[=Palynzer=]

Some vendors, when you enter, their screen remains blank, as if it had not loaded, and you cannot exit, except by alt + tab and closing the game.
It has happened to me two times...if I come back after starting again, the same problem continues.

https://steamcommunity.com/sharedfiles/filedetails/?id=3408609030

[Ubi-Vinci]

Hey Palynzer,

Thank you for letting us know and sorry to hear it.

We have seen similar reports and it has been reported to the game team already.
For now, we have had reports of Berek Keehro in Mirogana Market.

Is this the same vendor you are reporting or a different one?
Please let us know their name and location so we can add it to the investigation ticket.

[=Palynzer=]

Messaggio originale di Ubi-Vinci:

Hey Palynzer,

Thank you for letting us know and sorry to hear it.

We have seen similar reports and it has been reported to the game team already.
For now, we have had reports of Berek Keehro in Mirogana Market.

Is this the same vendor you are reporting or a different one?
Please let us know their name and location so we can add it to the investigation ticket.

Thanks for replying

Yes, one is that same one, Berek Keehro in Mirogana Market.
The other is Sato Bizaz in Tatoonie- Mos Eisley

I think I know what the problem is.
The problem is when you bought everything and come back later to see if there is anything new, but they don't have anything, this happens, their screen is empty but without any option or button to go back or exit. I have tried every button and there is no way to exit.

[Ubi-Vinci]

Thank you, Palynzer.

I'm happy to add Sato Bizaz to our internal ticker as well.
Is the screenshot you attached above from Mirogana Market or the other one, in Mos Eisly?

If Mirogana, please add one from Mos Eisly, for me to include in our report.

[=Palynzer=]

Messaggio originale di Ubi-Vinci:

Thank you, Palynzer.

I'm happy to add Sato Bizaz to our internal ticker as well.
Is the screenshot you attached above from Mirogana Market or the other one, in Mos Eisly?

If Mirogana, please add one from Mos Eisly, for me to include in our report.

Yep, first one is from Mirogana.
Here Mos E:
https://steamcommunity.com/sharedfiles/filedetails/?id=3411176735

[Ubi-Sigil]

Great, thanks for that. We hope to have a fix soon, thanks again for your patience.

[Braag]

Lani Wesla in Kijimi City caused the same glitch.
https://i.imgur.com/yC6oXX1.jpeg

[Ubi-Vinci]

Hey Braag

Thank you for reporting this issue.

When does this happen? When you purchase or buy?

When happens when you get the empty vendor screen? Can you leave and continue the game?

If not, does restarting the game resolves it?

[Braag]

Messaggio originale di Ubi-Vinci:

Hey Braag

Thank you for reporting this issue.

When does this happen? When you purchase or buy?

When happens when you get the empty vendor screen? Can you leave and continue the game?

If not, does restarting the game resolves it?

I bought her inventory empty and next time I launched the game and talked to her, this happened.

There's no option to leave that merchant's empty inventory screen unfortunately, so the only option is to Alt F4 or close the game via Task Manager.

This happens EVERY time I talk to her and choose "buy", so re-launching the game or reinstalling the game doesn't help to remedy it.
I can sell items to her no problem, but choosing to purchase something from the merchant causes this.

Hope this helps.

[=Palynzer=]

Messaggio originale di Braag:

Messaggio originale di Ubi-Vinci:

Hey Braag

Thank you for reporting this issue.

When does this happen? When you purchase or buy?

When happens when you get the empty vendor screen? Can you leave and continue the game?

If not, does restarting the game resolves it?

I bought her inventory empty and next time I launched the game and talked to her, this happened.

There's no option to leave that merchant's empty inventory screen unfortunately, so the only option is to Alt F4 or close the game via Task Manager.

This happens EVERY time I talk to her, so re-launching the game or reinstalling the game doesn't help to remedy it.

Hope this helps.

That's the problem with all vendors, if you buy everything and then come back later to see if they have new stuff, you get stuck there, because the developers left out something as simple as an exit button.

[Ubi-WheelyDuck]

Hey guys, thank you for your continued updates on this matter, this is indeed currently under investigation.

As soon as we have an update we will be happy to share this with players.

If ever we can help in the future, just let us know

[NotHighEnough01]

Indeed this same exact thing is happening to me.
Selling seems to be okay, but there is no way to make any purchases -_-

[Valsi]

I'm having the same issue with the Tailor in Mirogaqna's Market when I try to buy something.
Sell, Requests, Give Data work as intended.

[Ubi-WheelyDuck]

Hey guys, thank you for kindly taking the time to share further updates.

As advised above, this is currently under active investigation. Once we have any updates to share we will be happy to share them

In the meantime, if we can ever help with anything else, just let us know

[Taluw]

I'm having the same issue right now with Berek Keehro in Mirogana Market. The problem only occurs if you select 'Purchase', not 'Sell' or 'Request'. Previous commenters appear to be correct that the cause of the problem is buying up everything the merchant has to offer, which I never did until today (because I had plenty of cash, so why not? Well, now I've got a reason not to...).

The simplest solution for devs seems to me to disable the player from selecting 'Purchase' if the merchant has nothing in stock (please do mention that onscreen as the reason why it cannot be selected), or to add an exit button as suggested above, or to make sure the merchant always has at least 1 item you can't buy or something.

The simplest advice for players is: don't buy everything the merchant has until this issue has been fixed.

PS: Selling 1 item to a merchant (e.g. Berek Keehro) fixes the issue, at least for your own game. It enables you to open 'Purchase' again with the ability to buyback or to exit without getting stuck. I'm gonna do that with all merchants in Mirogana now to avoid accidentally getting stuck again, and I advise everyone who has bought a merchant's entire stock to do the same as a precaution.

[Ubi-WheelyDuck]

Messaggio originale di Taluw:

I'm having the same issue right now with Berek Keehro in Mirogana Market. The problem only occurs if you select 'Purchase', not 'Sell' or 'Request'. Previous commenters appear to be correct that the cause of the problem is buying up everything the merchant has to offer, which I never did until today (because I had plenty of cash, so why not? Well, now I've got a reason not to...).

The simplest solution for devs seems to me to disable the player from selecting 'Purchase' if the merchant has nothing in stock (please do mention that onscreen as the reason why it cannot be selected), or to add an exit button as suggested above, or to make sure the merchant always has at least 1 item you can't buy or something.

The simplest advice for players is: don't buy everything the merchant has until this issue has been fixed.

PS: Selling 1 item to a merchant (e.g. Berek Keehro) fixes the issue, at least for your own game. It enables you to open 'Purchase' again with the ability to buyback or to exit without getting stuck. I'm gonna do that with all merchants in Mirogana now to avoid accidentally getting stuck again, and I advise everyone who has bought a merchant's entire stock to do the same as a precaution.

Hello Taluw, thank you for kindly taking the time to share your knowledge and experience with this workaround for others.

As for the issue itself, as soon as we have any updates on a permanent fix I can assure you we will let players know