Any fix for crashes?

[StormRangerX]

Game runs very smoothly on the highest settings but just constantly crashes.

[Ubi-Kubiq]

Hey StormRangerX,

I'm sorry to hear that the game crashes.

There could be multiple factors causing the game to crash.

In order for us to be able to look further into this, can you let us know the following:

Your PC Specs

How long have you been experiencing this problem?

Do you get any error messages when the game crashes? If so, could you send us a screenshot of the error message?

Is the game installed on the same drive as Ubisoft Connect / Steam?

Do you have any peripherals connected to your PC apart from mouse and keyboard?

In the meantime, I'd recommend taking a look at this guide and following the troubleshooting steps if you haven't already -> Click here[ubi.li]

[StormRangerX]

Operating System
Windows 11 Home 64-bit
CPU
Intel Core i7 14700KF
Raptor Lake 10nm Technology
RAM
32.0GB Unknown @ 2793MHz (36-36-36-76)
Motherboard
ASRock B760M-C (CPUSocket)
Graphics
HP V21 (1920x1080@60Hz)
Acer H236HL (1920x1080@60Hz)
4089MB NVIDIA GeForce RTX 4070 (MSI)
Storage
931GB Seagate ST1000DM010-2EP102 (SATA )
931GB KINGSTON SNV2S1000G (SATA-2 (SSD))
Optical Drives
No optical disk drives detected
Audio
USB Audio Class 1.0 and 2.0 DAC Device Driver


I've been getting crashes pretty often throughout my playtime. I haven't really noticed any particular causes for it, sometimes I'll be dismounting my speeder or about to get into a fight and the game will suddenly crash with no error message. The game, steam, and ubisoft connect are all installed on my SSD. Only peripherals are a headset and microphone.

[Myrddin]

do you have RTX Dynamic Illumination on? because that is know bug that causes the crashes you are describing

[StormRangerX]

Not sure, I don't see an option for that in the settings anywhere, where is it?

[StormRangerX]

Is it NVIDIA RTX Direct Lighting? That's currently set to low.

[StormRangerX]

Well my game hasn't crashed since turning that off.

[Ubi-Kubiq]

Hey StormRangerX,

thanks for your reply.

I'm pleased to hear that you no longer experience game crashes since disabling Rtx direct lighting.

Please keep us updated on the situation in case the crashes will occur again.