CTD and Hard Shutdowns

[Indigenous 🌎]

First, let me qualify myself, I'm loving the game. However, between CTD's, and the game sticking and having to do a hard shutdown, I'm feeling exasperated. No other game has ever done this to me, and I can play other games without troubles. (DCS, IL-2, Ghosts of Tsushima, et al.)

I have tried various solutions that many have suggested. I reinstalled, have admin rights, updated drivers, etc.

I can play for a short time and blam! Another CTD, et al.

Here's my specs:

Legion T5 Desktop
Windows II Pro 23H2
12th Gen i7-12700 2.10Ghz
32GB
RTX 3070

Thank you

[Majestic]

A videogame can never, I repeat, NEVER cause a blue screen without an underlying condition/instability. Your system is unstable and this game tips it over the edge by loading the weak link specifically hard.

Start by looking at the obvious. Temperatures, clockspeeds, etc.

[Indigenous 🌎]

I get your repeat, and frankly, I understand that already. As I suggested above, I checked the things you even mentioned ALREADY, ad nauseam.

I don't have any problems with any other game. Currently I play DCS, and that's a graphics hog. Avatar, Ghost of Tsushima, and many other technically-intensive games. This's the ONLY game that does this, thank you.

I'm suggesting that, just maybe, it's not just my PC. I know...NEVER a blue screen without some underlying symptom. Okay, as I play other games I'm not getting a blue screen.

[Majestic]

No, a CTD >could< be the game or interactions with other software/hardware. For example, the UE5 engine being particularly capable of making the (already unstable) 13/14th gen make the Nvidia drivers crash. But a bluescreen is never a game, it doesnt have hardware access high enough to make a stable system, unstable. It cannot change voltages, ram timings, clockspeeds, etc.

And you didn't mention in your OP anything about checking for temperatures and clockspeeds, only "variious solutions", implying you already made a topic about it elsewhere.

Maybe do some Memtest86+ testing, do individual stress tests (Cinebench R15, Furmark, etc). If you continue to look for the solution in the game, you're going to be searching a long time (read: forever).

[Indigenous 🌎]

It's probably the beginning of problems with my PC, most likely. I'll deal with what comes. I know computers competently, and I'm highly educated, and logical enough to listen to informed suggestions. Thank you.

On the note of not including a lot of detail in the OP, I had brevity in mind as I had to leave for work. I didn't have another topic open somewhere else. I'm one of those people that read other posts and other suggestions so I'm not adding to repeating posts that may already be open.

[Majestic]

Good luck I guess.

[Indigenous 🌎]

Originally posted by Majestic:

Good luck I guess.

That thank you was for you kindly said.
I appreciate your informed suggestions.

[Majestic]

One final tip, if you do decide to try swapping out the thermal paste because its overheating, I suggest using PTM. Not more paste. The issue with Laptops is that they never run IHS's on the chips. Which means pump-out of paste is higher than it would be on desktop.

PTM pushes itself back during thermal cycles.

[Ubi-Vinci]

Hey Indigenous,

Sorry to hear it Star Wars Outlaws crashes your PC.

I've read your conversation with Majestic and I just want to add some ideas.

Check the latest BIOS for your motherboard.
Check updates to the chipset and other motherboard drivers.
What power supply does your PC have? Maybe it's getting overloaded.

For the blue screen, there is free software called BlueScreenView. You can find the reason behind the crashes in it.

Have you checked Event Viewer in Windows? It may also hint at the potential reason.

[Indigenous 🌎]

Originally posted by Ubi-Vinci:

Hey Indigenous,

Sorry to hear it Star Wars Outlaws crashes your PC.

I've read your conversation with Majestic and I just want to add some ideas.

Check the latest BIOS for your motherboard.
Check updates to the chipset and other motherboard drivers.
What power supply does your PC have? Maybe it's getting overloaded.

For the blue screen, there is free software called BlueScreenView. You can find the reason behind the crashes in it.

Have you checked Event Viewer in Windows? It may also hint at the potential reason.

Thank you kindly for replying, Ubi-Vinci. As per your instructions I checked in the Event Viewer, BlueScreenView, and even Windbg.

To qualify myself, I'm competent with computers but not this part. So a little hand-holding might be in order. Thank you.

First, I checked the Firewall & Network protection and found that Outlaws app didn't show up. I allowed the app through the firewall. I thought I had done this earlier, but apparently not. Also, I scanned for updates on my Chipset and MotherB, but it says it's updated.

As for Windbg, I'm showing dxgmms2.sys (a driver issue, I'm guessing? DirectX?)

[Majestic]

Seem as though your GPU is crashing DirectX, yes. I would suggest running DDU to uninstall the drivers, and re-install them when it boots.

https://www.guru3d.com/download/display-driver-uninstaller-download/

Run it in safemode to be sure, its all explained in the application.

[Indigenous 🌎]

Majestic, thank you. I did as you suggested.

[Ubi-Keo]

Originally posted by Indigenous 🌎:

Majestic, thank you. I did as you suggested.:104:

Can you confirm if the steps suggested by Majestic has resolved the issue?

[Indigenous 🌎]

Ubi-Keo, thank you for checking-in on this post. I've played an hour or so without any problems, but that could be misleading. I'm a little nervous playing longer with the thought hovering in the back of my mind that it could cause problems any minute. Anyway, I'll continue to play either way.

[Ubi-WheelyDuck]

Originally posted by Indigenous 🌎:

Ubi-Keo, thank you for checking-in on this post. I've played an hour or so without any problems, but that could be misleading. I'm a little nervous playing longer with the thought hovering in the back of my mind that it could cause problems any minute. Anyway, I'll continue to play either way.

Thank you for kindly sharing this update.

Please let us know if you encounter any further trouble and we will be more than happy to help

[Indigenous 🌎]

Originally posted by Ubi-WheelyDuck:

[quote=Indigenous 🌎;

Please let us know if you encounter any further trouble and we will be more than happy to help

Thank you kindly for replying, Ubi-WheelyDuck! Well, I unfortunately have another problem. The crashes I've not experienced yet, which I hope stays that way. However, my settings revert each time I turn the game on. I just recently noticed this.

Sorry, for the hassle. I'd much prefer to not have any problems, but alas, I'm not so lucky with Outlaws as with the other games this round. Outlaws is a lovely game, wish she would play fair with me.