Need activation code to play

[_Reachedforjunk]

So, I just purchased the standard edition. Because I want to see if I even enjoy the game. And I downloaded it. Pushed the 'PLAY' button. And then Ubisoft brings up a window saying that I need an activation code, if I want to play the game. And it just stops right there. Nothing more. That is the end.

Is there a way to remedy this? Is this just the scam that Steam is deciding to put out there on the store now? Selling games that you cannot even open up to play? What do I do? I submitted a complaint to Steam. Let us see if they even look at that. Does anyone have any idea of where I can find the activation code from my purchase of the game through the Steam store?

[IchigoMait]

Do you have the activation code dlc enabled in library?

Restart pc/steam.
Install ubisoft connect separately and try to login from there.
And then try to start up the game again (make sure the ubisoft connect that starts up when starting the game is closed before you start the game up).
You maybe used a wrong ubisoft account to login, or it didn't properly link the license with your ubisoft connect account.

You can also try to deleting this folder.
drive:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache
That has solved for me mostly license issues with games or on boot up failing to start up properly.

[Ubi-Vinci]

Hey _Reachedforjunk,

Sorry to hear it you cannot access your copy of Star Wars Outlaws.

In case you haven't resolved it yet, most Ubisoft games purchased on Steam do not require an activation key.
A digital license is pushed to your Ubisoft account when you launch the game in Steam for the first time, and link it to the Ubisoft account.

Once activated this way, the game cannot be activated on another Ubisoft account.

Please download and install a new version of Ubisoft Connect from its official website: Download Ubisoft Connect[www.ubisoft.com]

IMPORTANT! Run Ubisoft Connect and Steam clients as administrator and try again:
Running applications with administrator rights[www.ubisoft.com]

Sometimes you will need to close Ubisoft Connect completely (not just minimise it to the system tray) and then launch the game from Steam, for accounts to link correctly.

Let us know if you have any further questions.

[_Reachedforjunk]

Thank you very much for your help. I restarted Steam as well reinstalled Ubisoft. And that seemed to do the trick. I got the game up and running. I am having a pleasant time playing it. Thank you again.

[Ubi-Vinci]

Hey IchigoMait,

Thanks for the feedback.
If this happens again to you, can you check if this option "Minimize Ubisoft Connect PC to the system tray when the application window is closed" is selected, please?

It's in Ubisoft Connect > Settings > General

It may not be related but perhaps this is what makes the Ubisoft Connect client to stay active in the background.

[Ubi-Vinci]

It will most likely affect how Ubisoft Connect behaves as this is a global option.
There are no separate settings for Ubisoft Connect linked to Steam client.

Let us know, IchigoMait.

[Ubi-WheelyDuck]

Originally posted by IchigoMait:

Originally posted by Ubi-Vinci:

It will most likely affect how Ubisoft Connect behaves as this is a global option.
There are no separate settings for Ubisoft Connect linked to Steam client.

Let us know, IchigoMait.

I misunderstood what the setting was at first.
It isn't actually what I suggested.
If it isn't checked it will close the app if you use the x to close it, instead of putting it into the notification bar.
If it is checked, x will minimize it to the notification bar.
But what I asked was, when you close the game on steam, then the temp ubisoft connect closes also, as it's a third party app in the eyes of a steam user.
As every other third party app, ea, 2k, or many many others, they close after closing the game on steam.
And ubisoft connect through steam is the only app that doesn't do it.
On the main ubisoft connect itself, wouldn't care about that feature, as then it would be the main app.

Thank you for kindly sharing this update.

Can I just check if you encounter this if you launch Steam with admin rights - https://ubi.li/9Puyw this then may give permissions to close 3rd party apps.

Any trouble, just let us know

[IchigoMait]

Originally posted by Ubi-WheelyDuck:

Originally posted by IchigoMait:

I misunderstood what the setting was at first.
It isn't actually what I suggested.
If it isn't checked it will close the app if you use the x to close it, instead of putting it into the notification bar.
If it is checked, x will minimize it to the notification bar.
But what I asked was, when you close the game on steam, then the temp ubisoft connect closes also, as it's a third party app in the eyes of a steam user.
As every other third party app, ea, 2k, or many many others, they close after closing the game on steam.
And ubisoft connect through steam is the only app that doesn't do it.
On the main ubisoft connect itself, wouldn't care about that feature, as then it would be the main app.

Thank you for kindly sharing this update.

Can I just check if you encounter this if you launch Steam with admin rights - https://ubi.li/9Puyw this then may give permissions to close 3rd party apps.

Any trouble, just let us know

I'm just gonna make a separate thread and delete it in here.

[Ubi-Vinci]

Thank you everyone for you answers, and _Reachedforjunk for confirming the issue has been resolved.

I will lock this thread now.
Should you ever come across other issues with our games or services, please contact us again.