Memory Leak Issue

[HH375mag]

Could any of the developers reply if the memory leak (style) issue will be fixed? Many of us have experienced this issue since day one of the games release (Ubisoft Connect) and it still has not been addressed. I am using a 4090 OC and after half an hour (at most) my VRAM rises to over 22GB.

The only thing that seems to slow down the issue (so I can play longer) is to turn off all of the Nvidia features such as:

Nvidia Frame Generation
Ray Reconstruction
RTX Direct Lighting
Reflex Low Latency (possibly)


It was mentioned in a previous update note that this issue was fixed, but it has not been and many people are still still saying they are experiencing the issue on Reddit. Some on there are stating that it seems to be a both AMD and Nvidia issue, but most people are reporting it on 4090 cards.

[IchigoMait]

Seems you need to also ask from geforce forums.
Prolly you need to get a rtx 4090 specific gpu driver fix.
I can play for hours with max settings without issues.
But I use rtx 4070, I also force globally rebar and force sysmem fallback.
And I'm using dlss performance @1080p.

You could try a clean install of the gpu drivers.

[HH375mag]

Originally posted by IchigoMait:

Seems you need to also ask from geforce forums.
Prolly you need to get a rtx 4090 specific gpu driver fix.
I can play for hours with max settings without issues.
But I use rtx 4070, I also force globally rebar and force sysmem fallback.
And I'm using dlss performance @1080p.

You could try a clean install of the gpu drivers.

Sadly I've tried that. Could you confirm that you are playing the game with all the above Nvidia settings on? If you read the Reddit posts, you can see that it's been an issue for many people since the game first came out (like me). Some people are saying that it effects AMD as well as Nvidia cards.

When it comes to visual settings I've turned everything to 'outlaw' quality and it runs fine. The issue is just this mysterious leak that drains the VRAM over time.

[IchigoMait]

Originally posted by HH375mag:

Originally posted by IchigoMait:

Seems you need to also ask from geforce forums.
Prolly you need to get a rtx 4090 specific gpu driver fix.
I can play for hours with max settings without issues.
But I use rtx 4070, I also force globally rebar and force sysmem fallback.
And I'm using dlss performance @1080p.

You could try a clean install of the gpu drivers.

Sadly I've tried that. Could you confirm that you are playing the game with all the above Nvidia settings on? If you read the Reddit posts, you can see that it's been an issue for many people since the game first came out (like me). Some people are saying that it effects AMD as well as Nvidia cards.

When it comes to visual settings I've turned everything to 'outlaw' quality and it runs fine. The issue is just this mysterious leak that drains the VRAM over time.

Like I said before I used max settings, well did in the city area, in the open area had to tune the object detail from max (400) to ultra (200). On of the rt reflection settings are set to ultra which is above the ultra preset. But I'm using 1080p with DLSS performance. My vram is dedicated 12GB, shared vram is 24GB, so in total 36GB, but don't think game uses it, but system might use the shared vram, basically think it acts like page file.
I don't use the -unlockmaxsettings, which is meant for future hardware and mostly has basically no visual difference, but a huge performance impact.

[HH375mag]

I don't have any issues with performance (initially), everything is set to the highest settings.
However, when I turn on any of these settings:

Nvidia Frame Generation
Ray Reconstruction
RTX Direct Lighting
Reflex Low Latency

my VRAM will immediately start to rise, within 10 minutes of game play, from the initial 10GB or so to maybe around 15-16GB within half an twenty it is well over 20GB. At times it can rise even faster than that.

It is an issue that many people are suffering with. There are multiple threads on Reddit on the issue.

[Ubi-Vinci]

Hey HH375mag,

Sorry to hear it and thank you for all the details.
Try experimenting with different drivers, perhaps Studio drivers will work better than Game Ready.

If nothing helps, and the memory leak continues, feel free to report it directly via the
Star Wars Outlaws Bug Reporter[www.ubisoft.com]

Please generate diagnostic files from your PC and attach them to a bug reporter ticket for analysis:
Generating DxDiag and MsInfo system reports[www.ubisoft.com]

For now, I would advise you to disable some of the in-game graphics features that you can identify as responsible for the leak.

[HH375mag]

Originally posted by Ubi-Vinci:

Hey HH375mag,

Sorry to hear it and thank you for all the details.
Try experimenting with different drivers, perhaps Studio drivers will work better than Game Ready.

If nothing helps, and the memory leak continues, feel free to report it directly via the
Star Wars Outlaws Bug Reporter[www.ubisoft.com]

Please generate diagnostic files from your PC and attach them to a bug reporter ticket for analysis:
Generating DxDiag and MsInfo system reports[www.ubisoft.com]

For now, I would advise you to disable some of the in-game graphics features that you can identify as responsible for the leak.

Thank you for your reply, unfortunately I have tried multiple drivers (game & studio) and it hasn't fixed the issue.

I have also previously mentioned the issue (as I am sure many other people have too) via the bug reporter and Reddit (there are multiple posts on Reddit regarding the issue) multiple times and this is the first time I have had a direct response from a developer.

As I previously mentioned above, turning off these features dramatically slows (and for some people stops) the issue:

Nvidia Frame Generation
Nvidia Ray Reconstruction
Nvidia RTX Direct Lighting
Nvidia Reflex Low Latency


Here is a recent screenshot with a couple of the features turned on and after around twenty minutes of gameplay.

https://imgur.com/a/7ib6nEY

[Ubi-Vinci]

Thanks, HH375mag.
I'm afraid that we will not be able to do much more here in the forum, but if you've submitted this via the Outlaws bug reporter, that's great. The game team will have visibility into it.

[HH375mag]

Thank you for your reply, but I and many others have had no response to this issue on there. I first reported the issue on the day of release (27 August) but as of yet have had no response (you are the only person who has replied back to me).

It was stated that the issue was fixed in the 1.2 patch (I think), but unfortunately it wasn't and is still occurring now. I am worried that the developers may think they have already addressed the issue and will not go back to it.

There are many threads on Reddit on this issue including this one in which the last response was last month:

https://www.reddit.com/r/StarWarsOutlaws/comments/1f1xpsx/outlaws_virtual_memory_leak/?rdt=63760

[Majestic]

Memoryleaks you need to detect with POOLMON. Its part of the Windows SDK.
Basically you have to run it, and continously make either screenshots or copy it into some excel, and see which pool continues to rise and never drop.

It can be something completely irrelevant to the game though.

As said by others, its not something everyone suffers from, though most 3070 8GB owners will claim it does. But for me (6800XT) it goes to 10GB and stays there.

[HH375mag]

Originally posted by Majestic:

Memoryleaks you need to detect with POOLMON. Its part of the Windows SDK.
Basically you have to run it, and continously make either screenshots or copy it into some excel, and see which pool continues to rise and never drop.

It can be something completely irrelevant to the game though.

As said by others, its not something everyone suffers from, though most 3070 8GB owners will claim it does. But for me (6800XT) it goes to 10GB and stays there.

Thanks for your response. Like I mentioned in my previous post above, I have taken multiple screenshots in game showing the VRAM rising. I think the one I posted above was at around 22GB when taken.

https://imgur.com/a/7ib6nEY

Multiple people on Reddit have said that they have sent screenshots showing the issue too to Ubisoft & they also 100% in belief it to be an issue with the game (not drivers etc.).

I just managed finished playing the new DLC, as turning all of the Nvidia options off usually stops or makes the leak MUCH slower for me. I have a 4090 OC so it's not too much of an issue for me, though I feel much sorrier for people who are trying to play the game with cards with much smaller VRAM (or are unable to play the game at all). Though I can not say I do not want to play with all of the options turned on including Nvidia Frame Generation as the game is meant to be played.


By the way does anyone else have extreme issues with lip syncing in this game? More importantly know how to fix the issue? It's tarnishing my enjoyment of the game as during the cutscenes it can be a good several seconds off at times.

[Majestic]

Originally posted by HH375mag:

Multiple people on Reddit have said that they have sent screenshots showing the issue too to Ubisoft & they also 100% in belief it to be an issue with the game (not drivers etc.).

Based on what, may I ask? Why chase your tail on assumptions, when you can easily measure it with poolmon.

[Ubi-Vinci]

Hey HH375mag,

Sorry to hear it you still experience VRAM issues in Star Wars Outlaws.

As for the lip sync issue you mentioned above, please create a separate thread for it.
Provide some footage if possible. Does this affect the English language version or a different one?

[HH375mag]

Originally posted by Ubi-Vinci:

Hey HH375mag,

Sorry to hear it you still experience VRAM issues in Star Wars Outlaws.

As for the lip sync issue you mentioned above, please create a separate thread for it.
Provide some footage if possible. Does this affect the English language version or a different one?

HI, thanks for your message. I believe I did mention the lip sync issue on a previous thread a while back. I am playing on the English language version.

[Ubi-WheelyDuck]

Originally posted by HH375mag:

Originally posted by Ubi-Vinci:

Hey HH375mag,

Sorry to hear it you still experience VRAM issues in Star Wars Outlaws.

As for the lip sync issue you mentioned above, please create a separate thread for it.
Provide some footage if possible. Does this affect the English language version or a different one?

HI, thanks for your message. I believe I did mention the lip sync issue on a previous thread a while back. I am playing on the English language version.

Hey HH375mag,

Thank you for your update.

For troubleshooting, can I check if this persists if you enable / disable V-Sync?

Any trouble, just let us know

[HH375mag]

The lip sync issue still persists with both V-sync enabled or disabled, but it is much better with it turned off.