Can't Start the Game

[Larson]

When I go to launch the game through Steam, Steam itself says the game is running, but nothing actually loads.
I've tried the commonly reported fixes for this--restart computer, update graphics drivers, disable Ubisoft Connect in-game overlay, etc. Still can't get the game to start. Beginning to think this one just won't be a game I end up playing and I'll need to request a refund.

[Larson]

Small bit of progress--I tried launching the game through Ubisoft Connect which then opens Steam, and that will launch the game, albeit with a two minute long black screen where nothing happens and nothing can be interacted with. I was about to force the application to close when it finally took me to an accessibility screen where, after selecting an option to start the game, I'm taken to a mostly black loading screen with "Star Wars Outlaws" animated in the lower left corner, but nothing happens from there.

[Worry_Some]

same

[Vox Maximus]

Win11 22H4?

[OscarLimaEG]

The same problem -I bought it, decided to play today - but the game just won't start. Is anyone our solution to the problem?

[chaospockets109]

Same problem here
(edit: running on Win 11, 10.0.22631 build 22631)

[Scissorz Deep]

You have to run as an admin. Which isn't a big deal, but other games have figured out how to launch on steam without admin rights.

[Larson]

Update: I have been able to play without any further changes, but the loading times on that black screen are simply excessive. I can start the game and play it, but only after waiting five to ten minutes for each loading session whether it is a new game or loading a save game.

Also, many environmental elements (doors, walls, floors) don't load in immediately, so if I run into a building, it may not be a building that was part of the narrative, and the door might render in after the fact, trapping me inside. Same with floors--if I run into an area too fast, the floor might render in after, trapping me beneath it. I wouldn't expect to have such issues being on an RTX 3090, but here we are.

[Larson]

Further update....Today when I went to play the game even after 20 minutes there is no end in sight to the loading screen. I decided to kill the game through the task manager and go back to grinding on Ark.

[Vox Maximus]

Originally posted by Larson:

Further update....Today when I went to play the game even after 20 minutes there is no end in sight to the loading screen. I decided to kill the game through the task manager and go back to grinding on Ark.

I would refund the game and re-buy after they fix it.

[Ubi-Vinci]

Hey Larson,

Sorry to hear it you experience these issues with Star Wars Outlaws on your PC.

Can you share with us the rest of your PC specs, please?
CPU:
GPU: RTX 3090
RAM:
Storage type (NVME, SSD, HDD):
Windows version:
(type WinVer in the Start menu and press Enter to check your Windows version and build)

Do you have any additional USB accessories plugged in?
Do you have more than one monitor?
Is the Ubisoft Connect and the game installed on the system C drive?

Please include the GPU driver version and date and the game's installation path.

[Johnny Stokino]

Originally posted by Vox Maximus:

Originally posted by Larson:

Further update....Today when I went to play the game even after 20 minutes there is no end in sight to the loading screen. I decided to kill the game through the task manager and go back to grinding on Ark.

I would refund the game and re-buy after they fix it.

Had the same issue, spent 40 mins trying to resolve. Then I moved the game from my mech hard drive to an SSD. It fixed the issue immediately. To be fair the game made this clear as I got a warning that there will be problems if I don't use an SSD.

[Ubi-Keo]

Hi Johnny Stokino,

I'm pleased to hear that you were able to resolve the issue by installing the game on your SSD.