Game crashes on Geforce Now

[Steinertv_]

The game keeps crashing whenever I attempt to enter the city of Mirogana by crossing over any bridge at the start of the "Crashed" mission. the Geforce Now session freezes and then closes apbruptly. I have an Ultimate subscription and have tried executing the game it on different EU servers, but this keeps happening. Nvidia took down the game for updating today, but whatever they did has not fixed this issue. I tried to start a new game after the update, but the issue remained.

update: since by chance this month I had decided to test Boosteroid and still had a few days left in my subscription, I did a test with it and the crash did not happen. But given that Geforce Now is explicitly advertised in the launch titles, you'll agree that the issue needs to be resolved..

[LogicWolfe]

Having the exact same problem.

[Admiral Ackbar]

Yes also the same seems a common issue. A couple of reddit posts about it in the last 2 days. Possibly since yge update

[Steinertv_]

Has also been posted by multiple people in the GFN tech support: https://www.nvidia.com/en-us/geforce/forums/gfn-tech-support/46/553081/star-wars-outlaws-crashing-when-entering-the-first/

[Ubi-Vinci]

Hello everyone,

Thank you for bringing it to our attention and sorry to hear it that Star Wars Outlaws crashed on GeForce Now.

@steinerITA, you mentioned it happens when you attempt to enter the city of Mirogana, but them you wrote "I tried to start a new game after the update...". Does this mean you cannot start a new game from the beginning, or is it still the city of Mirogana?

[Admiral Ackbar]

On the geforce now reddit page there is a number of posts regarding the crash. Always happens entering Mirogana.

People with the DLC however don't seem to experience it

[Steinertv_]

Diposting pertama kali oleh Ubi-Vinci:

Hello everyone,

Thank you for bringing it to our attention and sorry to hear it that Star Wars Outlaws crashed on GeForce Now.

@steinerITA, you mentioned it happens when you attempt to enter the city of Mirogana, but them you wrote "I tried to start a new game after the update...". Does this mean you cannot start a new game from the beginning, or is it still the city of Mirogana?

I bought the game on the 22nd, started it and it crashed when I reached Mirogana. Nvidia then did an update to the game on GFN on the 23rd and I tried to restart from the beginning afterwards, but encountered the same identical bug.

Basically, I can only play the very first mission and the beginning of the second. This is the link to the issue on the bug reporter:

https://www.ubisoft.com/en-gb/game/star-wars/outlaws/bug-reporter/issues/SWO-1534

The attached video describes what happens.

[Ubi-Vinci]

Hello everyone,

I can confirm that the game crashing on GeForce Now (and Luna) when entering Mirogana has been reported to the game team. This is being currently investigated.

I would advise all affected players to contribute to the existing bug reporter ticket (link above - thanks @steinerITA) or create a new one.

I will update this thread when we have new information.

Apologies for the inconvenience.

[paranza]

Thank you, I did

[Ubi-Vinci]

Hello everyone,

There is a potential workaround to this issue, but be careful when deleting any files.
Instead of deleting them, move them temporarily to a different location (desktop for instance).

Go to C:\Users[user]\AppData\Local\Ubisoft Game Launcher and delete all Outlaws related files
Go to C:\Users[user]\\Documents\My Games and delete all Outlaws related files

Restart your PCs and test the game please.
Let us know if that worked.

[Fiindo]

Got no such folder when the game was launched through GeforceNow, are there any other solutions?

[Steinertv_]

Diposting pertama kali oleh Ubi-Vinci:

Hello everyone,

There is a potential workaround to this issue, but be careful when deleting any files.
Instead of deleting them, move them temporarily to a different location (desktop for instance).

Go to C:\Users[user]\AppData\Local\Ubisoft Game Launcher and delete all Outlaws related files
Go to C:\Users[user]\\Documents\My Games and delete all Outlaws related files

Restart your PCs and test the game please.
Let us know if that worked.

Like flindo says, we don't have access to these folders when playing on GFN. I don't even have the Ubisoft Game Launcher installed on my local machine.

[Ubi-Vinci]

Thank you for checking it, guys and sorry this step was not useful to you.

We are waiting for an update in the internal ticket that will fix these game streaming services issue. I will let you know as soon as we have new information.

[axel_gross]

I have found a solution... But this solution only makes Ubisoft happy. If you acquire the DLC wildcard, the error no longer occurs 😂

[axel_gross]

Diposting pertama kali oleh steinerITA:

Diposting pertama kali oleh Ubi-Vinci:

Hello everyone,

There is a potential workaround to this issue, but be careful when deleting any files.
Instead of deleting them, move them temporarily to a different location (desktop for instance).

Go to C:\Users[user]\AppData\Local\Ubisoft Game Launcher and delete all Outlaws related files
Go to C:\Users[user]\\Documents\My Games and delete all Outlaws related files

Restart your PCs and test the game please.
Let us know if that worked.

Like flindo says, we don't have access to these folders when playing on GFN. I don't even have the Ubisoft Game Launcher installed on my local machine.

I have found a solution... But this solution only makes Ubisoft happy. If you acquire the DLC wildcard, the error no longer occurs 😂

[Majestic]

Jensen Huang fanclub can't catch a break.