Game crashes on new game (Works for me now)

[trash]

I updated my drivers
I am running it as administrator
The game gets to the main menu and when I click new game it crashes. No error report or anything. I am on windows 10. RTX 2080ti. I submitted a bug report on the official site already. Just reaching out here to see if anyone has any insight.

Solved
Verified Game files. Ubisoft Connect open. Went to local files and ran Outlaws.exe as admin. Now it works.

[Major Pain]

I have the same problem. Clicking on "New Game" or "Shop" causes the program to close to the Steam menu.

[Ubi-Vinci]

Hello guys,

Thank you for your messages and really sorry to hear it Star Wars Outlaws crashes when launching a new game or selecting Store.

Can you still load your previous save, or you haven't played the game yet since launched on Steam yesterday?

If this is the first time you try to launch it, can you share all your PC specs, please?

CPU:
GPU:
RAM:
Storage type (NVME, SSD, HDD):
Windows version:
(type WinVer in the Start menu and press Enter to check your Windows version and build)

Do you have any additional USB accessories plugged in?
Do you have more than one monitor?
Is the Ubisoft Connect and the game installed on the system C drive?

Please include the GPU driver version and date and the game's installation path.

Also try disabling ALL 3rd party, unnecessary applications running in the background, especially 3rd party overlays like GeForce Experience, Overwolf and Discord.
Disabling background applications on PC[www.ubisoft.com]

[Paradroid]

same problem here, Hardware should be compatible. No such issues with other new games :-/

[Ubi-Vinci]

Hey Paradroid

Thanks for letting us know and sorry to hear it.
Feel free to give us all the info from my post above, please.

[Paradroid]

Win10 22H2
CPU i7-3770
GPU GeForce GTX 1660 Super (latest driver)
RAM 16GB
SSD 1TB SanDisc
1 Monitor
Overlays deactivated

Running all other latest games without issues and at high settings
SW Outlaws is crashing when I klick the "New Game" Button... :-/

[clukie]

Same problem here. Clicking new game or store results in crash.

Win10 22H2
CPU i7-3770
GPU Geforce 1660 Ti - driver 566.14 (latest).
- Crashed on first run with previous driver as well, updated after.
RAM 16 GB
SSD Micron 1100

No additional usb accessories, just mouse
1 monitor
Everything installed on c: drive

[trash]

I verified game files and ran as administrator. Not sure if this is the fix but I am now able to play the game.

[Paradroid]

any update @Ubi-Vinci ?

[Ubi-WheelyDuck]

Hey guys,

Thank you for your continued updates.

As trash advised above they were able to resolve this issue

Originally posted by trash:

I verified game files and ran as administrator. Not sure if this is the fix but I am now able to play the game.

I therefore would recommend if you still have trouble to follow these steps:
- Verify game files: https://ubi.li/C3DKX
- Run Steam and Ubisoft Connect with admin rights: https://ubi.li/9Puyw

Any trouble, just let us know

[Major Pain]

Which icon do you use to start the game? ...Ubisoft or Star wars, and what file do you change to the admin start?!

[clukie]

Verified files in steam, nothing downloaded. Everything set to admin rights.

Doesn't give the option to verify in ubi connect. If I run from .exe as admin, I get error: "Connection to Ubisoft Connect has been lost...". After error dismissed, I'm at an endless "logging in" screen and I never see the menu.

Launching from steam seems to login successfully, but still crashes when clicking new game or store.

edit: Going to try installing on a different machine and will see if it's the same

edit 2: Works fine on laptop.

[Ubi-WheelyDuck]

Originally posted by Major Pain:

Which icon do you use to start the game? ...Ubisoft or Star wars, and where do you change to the admin start?!

I would recommend launching Steam and Ubisoft Connect with admin rights. Then try launching the game from within Steam.

Many thanks

[Major Pain]

First I gave all users admin rights in Outlaw.exe
Then I launched "Ubisoft Connect" with admin rights ALONE.
Finally, I started the game within Steam.
The Ubisoft Connect window showed, that the game was running...

The game menu then appeared.
All menu fields worked correctly, except for "New Game" and "Store", which caused the game to close, and return to the Steam menu.

Clicking on the "Store" field showed 3 objects to order (Season pass; Hunter's Legacy Bundle; Forset Commando Pack" before crashing back to Steam display after 5 sec. appearance.

[Paradroid]

Game refunded, Ubi Games not recommended from my side... no other game in my library crashes when I press "new game"..

[Major Pain]

Yeah, I am now tired of testing the game for Ubisoft - without achieving any success!
The game keeps crashing when I press "New Game".