bought the ultimate version, missing dlc in steam

[Redtogrey]

Hey!

I bought the ultimate version and my dlcs are missing. only wild card is showing up in steam (and the ultimate activation key) - thats annoying

how can i or you fix that?

[5ORBEX]

Allower님이 먼저 게시:

GOOThe_Happy_Hostage님이 먼저 게시:

Yup, I bought the Ultimate Edition but Steam only shows me having 2 of the DLC.

Star Wars Outlaws - DLC1 (Star Wars Outlaws: Wild Card DLC)
Star Wars Outlaws - Ultimate Edition - Ubisoft Activation

Right? :PurgeTrooper:

Yes. It looks the same for all who bought the Gold or Ultimate Edition.
There is no Season Pass record in library, so it still showing in store as not-bought.

[phantomka]

Купил Ultimate, но отоброжаются не все DLC

Подскажите, купил Алтимейт издание, но в библиотеке из DLC числится только Wild Card DLC 1, хотя по идеи должно быть все

[RusOrca]

управление доп контентом! там смотри!

[HockeyMan125]

Same here on steam and on Ubisoft Connect platform just bought Ultimate Edition missing DLC's . It is just like you said Sorbex !

- Seasonpass
- Cartel Ronin Bundle
- Forest commando Pack
- Hunters Legacy
- Ultimate Pack

[Allower]

HockeyMan125님이 먼저 게시:

Same here on steam and on Ubisoft Connect platform just bought Ultimate Edition missing DLC's . It is just like you said Sorbex !

- Seasonpass
- Cartel Ronin Bundle
- Forest commando Pack
- Hunters Legacy
- Ultimate Pack

4 months ago they assured that they had passed the information to the development team. As you can see, they have not fixed anything.

[Blackdragon]

bei mir auch

[Ubi-Vinci]

Hello everyone,

I'm sorry that this issue has been still ongoing.
We all understand it can confuse owners of Star Wars Outlaws Gold and Ultimate editions, and we are still working on it.

We will update you on any new information on this, as soon as we have anything to share.

[5ORBEX]

Ubi-Vinci님이 먼저 게시:

Hello everyone,

I'm sorry that this issue has been still ongoing.
We all understand it can confuse owners of Star Wars Outlaws Gold and Ultimate editions, and we are still working on it.

We will update you on any new information on this, as soon as we have anything to share.

Thanks for reply.
Is it so long because right now you work on Assassin’s Creed Shadows?

[Michael]

I also just bought the ultimate edition. SLight gamble considering the bad press this game has had but now I'm seeing the ultimate did not include everything as advertisied. Whats going on? Is ubisoft actually fixing this? I'm tempted to get a refund on this if theres no progress.

[Allower]

Michael님이 먼저 게시:

I also just bought the ultimate edition. SLight gamble considering the bad press this game has had but now I'm seeing the ultimate did not include everything as advertisied. Whats going on? Is ubisoft actually fixing this? I'm tempted to get a refund on this if theres no progress.

Also this DLCs is not showing on Ubisoft store as purchased...

[♡ PHDM ♡ b0nni3]

Not shoing on ubisoft as purchased. This is absolute peak ubisoft BS. refunding

[Talex]

So do we have the dlcs and this is just a UI issue showing the dlc as not owned on steam or is this an issue where I did not get the DLC that I paid for? I sent a message to Ubisoft support and I do like the game so far but I am not going past the 2 hour refund mark so I can refund it if I don't get an answer soon.

[5ORBEX]

Talex님이 먼저 게시:

So do we have the dlcs and this is just a UI issue showing the dlc as not owned on steam or is this an issue where I did not get the DLC that I paid for? I sent a message to Ubisoft support and I do like the game so far but I am not going past the 2 hour refund mark so I can refund it if I don't get an answer soon.

it's a UI issue in Steam. I already performed the game. and DLC also was available. and it's shown in their launcher but not in steam

[Ubi-Galaxy]

Hello everyone, I've read the comments in this thread and it seems that there is a bit of confusion regarding the owned content and what is displayed as owned so allow me to answer some of the questions:

- If you have purchased the Gold/Ultimate edition of the game, rest assured that you will get all the content that was advertised.

- You can only see the Wild Card DLC because the second DLC, "A Pirate's Fortune", has not been released yet, therefore it won't be available until release day.

- If you've purchased the Gold/Ultimate edition of the game, you will have the Season Pass, which already includes the DLCs. In this case, the individual DLC won't be shown as owned on Steam or Ubisoft Connect simply because you own it as part of the Season pass and not individually so what matters is that the Season Pass is showing as owned in Steam.

- You won't be able to access all additional content immediately: you will need to complete some activities in-game before the content becomes available. More info here[ubisoft.com] and here[www.ubisoft.com]

I hope this post helps to clarify some questions. Should you need additional info, feel free to let me know. Thank you.

[Talex]

Ubi-Galaxy님이 먼저 게시:

Hello everyone, I've read the comments in this thread and it seems that there is a bit of confusion regarding the owned content and what is displayed as owned so allow me to answer some of the questions:

- If you have purchased the Gold/Ultimate edition of the game, rest assured that you will get all the content that was advertised.

- You can only see the Wild Card DLC because the second DLC, "A Pirate's Fortune", has not been released yet, therefore it won't be available until release day.

- If you've purchased the Gold/Ultimate edition of the game, you will have the Season Pass, which already includes the DLCs. In this case, the individual DLC won't be shown as owned on Steam or Ubisoft Connect simply because you own it as part of the Season pass and not individually so what matters is that the Season Pass is showing as owned in Steam.

- You won't be able to access all additional content immediately: you will need to complete some activities in-game before the content becomes available. More info here[ubisoft.com] and here[www.ubisoft.com]

I hope this post helps to clarify some questions. Should you need additional info, feel free to let me know. Thank you.

...Ok so how do I access the art book? Is that also content that will unlock after playing the game more? Even if this content is actually available this answer really just feels like a "trust me", do you have any screenshots or anything that can re-assure us here?

I would much rather see that these pieces of content are owned before going past the 2 hour return time. Clicking the activation on the ultimate edition (in the owned content section under manage) does not provide a key or explanation of any kind just sends me to the steam store front.

Things like this should be easy to verify and we shouldn't have to go out of our way to hopefully find some sort of proof that we have what we bought. I have reached out to Ubisoft support two days ago and got no response at all. I love the small amount of the game I got to play but this is a really apathetic and low effort response.