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Star Wars Outlaws > Player Support > Topic Details
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Phayntom Nov 21, 2024 @ 2:40pm
Star Wars Outlaws not starting on Steam, and Ubisoft Connect doesnt recognize Ive purchased the game on Steam
Star Wars Outlaws not starting on Steam and crashes on start up. Ubisoft Connect also does not even recognize I've purchased the game on Steam. Does anyone have any ideas on how to get this to work? I have signed out of both Steam and Ubisoft connect, and resigned back in, I've restarted both platforms, and uninstalled and reinstalled through Steam twice now and the game will not even start.

What I dont understand is I have Avatar Frontiers of Pandora and Assassins Creed Odyssey both on Steam and my Ubisoft account recognizes them both, but NOT Star Wars Outlaws.
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Originally posted by Phayntom:
FIXED: Ok for anyone else having this same issue. What I had to do to fix this, was:

1. Go into the install folder where Steam installed Star Wars Outlaws.
2. Right click on Outlaws.exe
3. Click Properties
4. Then go to the compatability tab
5. Check RUN AS ADMINISTRATOR and click apply NOTE: I actually had to do this same exact thing for Avatar Frontiers of Pandora when I bought it on Steam as well.
6. Once I did that, I started the game by double clicking the Outlaws.exe file in the in the Steam installation folder.
7. Once in game it connected the game through my Ubisoft Connect account.
8. I then exited the game.
9. And was then able to start it through Steam Just fine after these steps.

Hope this helps anyone else!
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A developer of this app has indicated that this post answers the original topic.
Phayntom Nov 21, 2024 @ 3:14pm 
FIXED: Ok for anyone else having this same issue. What I had to do to fix this, was:

1. Go into the install folder where Steam installed Star Wars Outlaws.
2. Right click on Outlaws.exe
3. Click Properties
4. Then go to the compatability tab
5. Check RUN AS ADMINISTRATOR and click apply NOTE: I actually had to do this same exact thing for Avatar Frontiers of Pandora when I bought it on Steam as well.
6. Once I did that, I started the game by double clicking the Outlaws.exe file in the in the Steam installation folder.
7. Once in game it connected the game through my Ubisoft Connect account.
8. I then exited the game.
9. And was then able to start it through Steam Just fine after these steps.

Hope this helps anyone else!
Last edited by Phayntom; Nov 21, 2024 @ 3:14pm
#1
bubbabinsky Nov 21, 2024 @ 6:21pm 
I got it to work by quitting out of Ubisoft Connect using the icon in the system tray on the taskbar. Then launching the game on Steam and letting Steam launch Ubisoft Connect itself.
#2
Ubi-Vinci  [developer] Nov 22, 2024 @ 3:14am 
Hello guys,

Thank you for sharing your solutions, and sorry you had to go through this.

For anyone else and future reference: When linking Steam and Ubisoft accounts, both launchers will need admin permissions.
Running applications with administrator rights[www.ubisoft.com]

I will lock this thread as resolved now.
Should you ever come across other issues with our games or services, please contact us again.
Last edited by Ubi-Vinci; Nov 22, 2024 @ 3:27am
#3
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Star Wars Outlaws > Player Support > Topic Details
Date Posted: Nov 21, 2024 @ 2:40pm
Posts: 3

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