Need a patch for Windows 11 ver 24H2 or game is unplayable ⚠️

[Sledge Hammer!]

I would advise anyone using the newest version of Windows 11 NOT to buy this game until it has been patched. It is currently unplayable, crashing to desktop every 5-10 minutes. This problem has been known and reported to Ubisoft and Microsoft ever since the preview version of the 24H2 update was released to Microsoft early adopters in August.

Ubisoft and Microsoft have not issued any statements on this game breaking bug or given a timeline for a fix. It would be malpractice for Ubisoft to start selling this game on Steam fully knowing that Windows 11 users won't be able to play it.

[Dirty_Guggi]

yes launched game allways as admin. (first post)
no connection to smartphone established. not configured or anything else.
fresh install from windows. only updates driver and ubisoft software... only outlook for emails (but not running while playing)

[TheDarkestSmurf]

This is my solution, and it's AMD CPU specific:

I had two of my games crash constantly, Hitman WoA and Star Wars Outlaws. Both games have run flawlessly, until I installed the KB that optimises 3D V-Cache performance in Windows 11 23H2. After that, crashes every 5-10 minutes of play.

I tried to uninstall the update, but MS won't let you, because it's a kernel-level patch.

The only other thing in the last quarter that had changed in my software environment were driver updates along the way. Checking those I realised that with the last chipset driver update I accidentally installed AMD's 3D V-Cache Optimizer service. I run a Ryzen 7800X3D without a second CCX that necessitates core parking and don't need that service.

I deactivated it. The crashing stopped instantly.

My best guess is that MS' patch and AMD's service don't play together nicely.

Even if you run a CPU that requires core parking (7900X3D, 7950X3D), I'd try deactivating the AMD 3D V-Cache Performance Optimizer Service just to see what happens.

[Ubi-Vinci]

Hey Dirty_Guggi,

Sorry to hear it.
Is this the 24H2 version of Windows 11 you run on your laptop?
(type WinVer in the Start menu and press Enter to check your Windows version and build)

If yes, we are still waiting for the permanent solution to games crashing on this version.

If you already did a fresh Windows install, I would suggest considering downgrading to Windows 11 23H2 or even to Windows 10 for a while, until this is resolved for good.

Hey @TheDarkestSmurf. Thanks for the info on AMD's 3D V-Cache Optimizer service. I run myself an X3D version of an AMD CPU, so I'll keep an eye on that.

[Dirty_Guggi]

Game Patch fixed the problem. thx for help

[Ubi-Vinci]

Thanks for confirming it, Dirty_Guggi.
Great to hear it.
Is anyone else in this thread experiencing Star Wars Outlaws crashing on Windows 11 24H2 after the recent patch?

[JackBurton]

Origineel geplaatst door Ubi-Vinci:

Thanks for confirming it, Dirty_Guggi.
Great to hear it.
Is anyone else in this thread experiencing Star Wars Outlaws crashing on Windows 11 24H2 after the recent patch?

Not really. I reinstalled uconnect though and now it will even start from within unconnect(not just via the game directory). All on the latest 24h2.

[f4t7y]

Is this bug fixed yet or not? the game is on sale, and I'm thinking about buying it.

Also I assume if it's fixed here it's fixed in Avatar, right?

[Ubi-Vinci]

Hey f4t7y,

There was a temporary fix for Star Wars Outlaws (update 1.4.1), that seems to work for some players and doesn't for others. I'm not sure if this depends on the hardware or drivers version.

This temporary fix was only for Outlaws, not for Avatar.
The proper fix should not be far off, but it's your decision of you want to take advantage of the current sale.

You can consider (just a suggestion) going back to Windows 11 23H2 (if you can, or can find a link to ISO) or even Windows 10, as these systems are not affected, and update back to 24H2 once we have proper, permanent fixes in place.

[matt]

Can't play this game. It started out fine, but now constantly crashes. Brand new PC.

W11 24H2,
4070 Super,
Nvidia 566.14

[Ubi-Vinci]

Sorry to hear it, matt.

As you must have seen in the thread, the game team is still working on a fix for the Windows 11 24H2 issue. Apologies for the situation.

[matt]

Origineel geplaatst door Ubi-Vinci:

Sorry to hear it, matt.

As you must have seen in the thread, the game team is still working on a fix for the Windows 11 24H2 situation. Apologies for the situation.

Hey no worries. I have plenty of other games to play in the meantime. Thanks for replying!

[Drudgenaut]

Its April 2025 and we are still waiting

[JackBurton]

Game is in maintenance mode now and it will stay that way. Ubisoft is broken up in pieces anyway with that Tencent deal. So, don't expect anything now.

[Ubi-Vinci]

Origineel geplaatst door Drudgenaut:

Its April 2025 and we are still waiting

Hey Drudgenaut

I'm sorry to hear that you are still experiencing Star Wars Outlaws crashing on your PC on Windows 11 24H2 version.

Can you share with us the full specs of your PC, please?

CPU:
GPU:
RAM:
Storage type (NVME / SSD, HDD):

Do you have any additional USB accessories plugged in?
Do you have more than one monitor?
Is the Ubisoft Connect and the game installed on the system C drive?

When does the crash?
On launch, during a specific moment or at random?

What troubleshooting steps have you tried so far?