Persistent Crash

[Attentive Amblypygid]

Good day, folks,

I've got a persistent crash with Star Wars Outlaws. Anywhere between the first time I try to load the game all the way out to a couple hours into play, the game will freeze totally. I can recover by restarting the game. The crash usually doesn't take more than 5 minutes, so I can't really play.

The amount of time it takes to crash seems to depend on two things. First and foremost, it seems to depend on whether or not I have recently played the game (in the last few minutes to an hour). Restarting the computer means the next run will last longer. Second, and to a lesser degree, it seems that video settings are an influence; higher settings lead to more frequent crashes.

Both of those factors support the idea that I might have a memory issue such as a leak, but I don't want to act like I'm super confident when I'm really not.

If it helps, I'm on an AMD laptop with a "7700S" gpu. 16GB system ram, 8GB vram. I don't see this issue with other games. I'm running Linux 6.8.0-50 derived from Ubuntu 22.04. I've used Valve's proton in all recent versions (9.x, experimental, hotfix) as well as a downstream fork (Proton GE) and observed no change in behavior.

Other Linux players seem to have good results with the game, though a few of them have a crash-on-load issue that I originally thought might be my problem - I meticulously followed the directions of a compatibility layer maintainer in injecting a patch for that specific issue, and again, saw no change in behavior. So I don't think that's what I'm seeing.

Has anybody else seen this issue? If a fellow player has seen similar behavior and can offer a workaround, that would be ideal. If devs (or really anyone knowledgeable) could give me guidance on how to debug further (such as obtaining log files or STDOUT messages), I'd appreciate that, too. I'm no stranger to debugging issues, but I've never felt at home gaining insight into A). process launched through steam or B). issues occurring in and around gpus/accelerators/coprocessors.

Thanks a bunch!

[cjbarger]

are you using DLSS frame gen that crashes your game all the time I use FSR with frame gen no more crashes give it a try

[IchigoMait]

Originally posted by cjbarger:

are you using DLSS frame gen that crashes your game all the time I use FSR with frame gen no more crashes give it a try

If you'd actually read what he said, you would know he can't use DLSS.
As in he is using a laptop with an amd gpu. Also his os is Linux.
Everything literally screams, how are you even able to run the game at all lel, let alone get some crashes here and there.

Originally posted by Attentive Amblypygid:

Also to the topic creator, running other games literally means nothing, they are not the same game, they are not even the same game engine.

Your system is not a normal one, you're using linux (proton/ubuntu whatever mix), you're emulating a windows enviorment to be able to run the game. And it's a laptop, so specs are worse compared to a pc variant.

If I had that sort of a system, and if I couldn't run something, I would just chalk it off, the game not being compatible with the hardware, and move on.
I wouldn't even bother to buy the game, before researching if it's worth the trouble.
Alas I'm me, so I wouldn't even bother messing with linux and/or laptops, as I want to play games, not enjoy the desktop at random times.

You're better of using a console, or using geforce now if that even runs on amd gpus.

You ignored the minimum specs of the game. It didn't list linux.

You added so much more complexity to the compatibility. Others who don't crash prolly are using normal desktop pc parts, with correct windows settings, have enough vram, ram, have correctly set their paging file minimum to be at least what the os can use.

Even if you did this already.
So you're better off checking on reddit or wherever else for anyone else already finding a way to play it.
Steam communities are useless for this sort of thing.
https://www.reddit.com/r/linux_gaming/comments/1f1whmi/star_wars_outlaws_via_ubisoft_on_linux_is_it/

https://forums.lutris.net/t/starwars-outlaws-ok-theses-are-the-configs/21738

https://www.protondb.com/app/2842040

[Attentive Amblypygid]

Appreciate your thoughts, folks. Thanks!

[Ubi-Kubiq]

Hey Attentive Amblypygid,

thank you for reaching out.

I am sorry to hear that the game does not run as it should. As IchigoMait mentioned, one of the reasons why you are having issues is that you are using Linux which is not supported in our games and hence might be causing the crashes. The only supported systems are Windows 10 and 11 at the moment.

I'm afraid there is not much we can do here to help you. I can only recommend you to install Windows on your laptop and check if the game keeps crashing.

[Attentive Amblypygid]

Ubi-kubiq,
Thank you. That's completely understandable. I'm still curious to see if any players will come along who have been here and overcome what I cannot...

[Ubi-Vinci]

Thank you for your understanding, Attentive Amblypygid.

I'll move this thread to the General Discussion forum, perhaps it will attract more interest there.