Star Wars Outlaws

Star Wars Outlaws

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Licenturion Nov 21, 2024 @ 2:32am
Warning: does not work on Windows 11 24H2
The game crashes every 8 to 10 minutes because of a severe issue with Snowdrop for the past month.

The patch notes today say: Regarding the issue that was affecting PC players who updated to Windows 11 24H2, we are still working hard to deploy a permanent fix as soon as we possibly can. Thank you for your understanding.

This also affect that Avatar game that has the same bug because it also runs on the same engine.

You have been warned if you are on 24H2 of this bug that you can’t fix yourself!
Last edited by Licenturion; Nov 21, 2024 @ 3:00am
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Showing 1-15 of 28 comments
Fast Pooper Nov 21, 2024 @ 2:50am 
Lol classic ♥♥♥♥♥♥♥
Ahuron Nov 21, 2024 @ 2:53am 
Exactly. If the game crashes every 10 minutes, request a refund. No matter how good the performance is or how few bugs it has, you won’t be able to play.
Phrynohyas Nov 21, 2024 @ 2:59am 
Originally posted by Ahuron:
Exactly. If the game crashes every 10 minutes, request a refund. No matter how good the performance is or how few bugs it has, you won’t be able to play.
It crashes every 1-2 minutes. It is not a bad game per se, but it is unplayable on Win11
Licenturion Nov 21, 2024 @ 3:02am 
Originally posted by Phrynohyas:
Originally posted by Ahuron:
Exactly. If the game crashes every 10 minutes, request a refund. No matter how good the performance is or how few bugs it has, you won’t be able to play.
It crashes every 1-2 minutes. It is not a bad game per se, but it is unplayable on Win11
Yeah I finished this on Ubi+ in September. So the least they could do for a Steam and DLC release is fix this giant bug.

Win 11 24H2 has been in public release preview since April. I don't know what is going on with Ubisoft these days but their level of bad decisions is max level.
PugPower Nov 21, 2024 @ 10:20am 
Crashes for me on 24H2 as well. I ended up rolling back Windows, finishing the game, then updating to 24H2 again. Expect a lot of refunds on Steam. Ubisoft = Fail
Hungry Zealot Nov 21, 2024 @ 2:03pm 
Of course I should have looked into this more before buying on Steam. I did Ubisoft+ at release and it was unplayable due to crashing every few minutes. Silly of me to assume that would have been fixed almost 3 months later for the Steam release!
Ubi-Vinci  [developer] Nov 22, 2024 @ 2:34am 
Hello everyone,

Sorry to hear it the game is crashing on the latest version of Windows 11 on your PCs.

The good news, however, is that an additional update (1.4.1) was pushed yesterday to alleviate the issues with the game crashing on Windows 11 24H2.

It is mentioned in the patch notes.
Star Wars Outlaws

"Also, we have just deployed a temporary hotfix (v1.4.1) for players who were experiencing issues playing on Windows 11 24H2. Please note that you may experience some performance issues while we work on a more permanent fix. As soon as it is ready, we will let you know. Thank you for your patience."

Please keep in mind, this is a temporary solution, for now.
Thank you for your patience.
Nabak Nov 24, 2024 @ 8:14am 
Originally posted by Ubi-Vinci:
Hello everyone,

Sorry to hear it the game is crashing on the latest version of Windows 11 on your PCs.

The good news, however, is that an additional update (1.4.1) was pushed yesterday to alleviate the issues with the game crashing on Windows 11 24H2.

It is mentioned in the patch notes.
Star Wars Outlaws

"Also, we have just deployed a temporary hotfix (v1.4.1) for players who were experiencing issues playing on Windows 11 24H2. Please note that you may experience some performance issues while we work on a more permanent fix. As soon as it is ready, we will let you know. Thank you for your patience."

Please keep in mind, this is a temporary solution, for now.
Thank you for your patience.

The temporary fix doesn't work. I just bought the game and played for 112 minutes. It then crashed and since then it crashes every few minutes...
Ubi-Vinci  [developer] Nov 25, 2024 @ 4:40am 
Thank you for letting us know, Nabak.
I'll make sure it's passed on.

For now, can you empty both Steam and Ubisoft Connect cache folders and try again, please?

Clear Ubisoft Connect Cache[www.ubisoft.com]

From your Steam Client, open the Settings panel by selecting "Steam > Settings" from the top left client menu.

In the Settings panel, select the Downloads tab and you'll find the "Clear Download Cache" button at the bottom.

Have you changed GPU drivers in the meantime?
Licenturion Nov 25, 2024 @ 7:10am 
Originally posted by Ubi-Vinci:
Thank you for letting us know, Nabak.
I'll make sure it's passed on.

For now, can you empty both Steam and Ubisoft Connect cache folders and try again, please?

Clear Ubisoft Connect Cache[www.ubisoft.com]

From your Steam Client, open the Settings panel by selecting "Steam > Settings" from the top left client menu.

In the Settings panel, select the Downloads tab and you'll find the "Clear Download Cache" button at the bottom.

Have you changed GPU drivers in the meantime?

It is pretty scandalous: Even Microsoft confirmed how many UbiSoft games are broken on 24H2: https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3448msgdesc

Last week there was Outlaws DLC I purchased and tomorrow there is DLC2 for Avatar. Both games that are not working and crash constantly now.

The final version of this update has been in release candidate preview since March. It has been rolling out to people since October. It says a lot about the quality control of the company now that 5 AAA games are still broken and we are near December. It gives a very very bad look now that all tech and games sites are starting reporting on this. Other games from other publishers have no issues.
Last edited by Licenturion; Nov 25, 2024 @ 7:12am
stimshady2000 Nov 26, 2024 @ 9:12am 
I'mn running a separate 23H2 build in a VHDX and it's running perfectly. Saves rolling back your 24H2 build.
Ubi-Vinci  [developer] Nov 29, 2024 @ 3:01am 
Thanks for sharing, stimshady2000.
Windows 11 23H2 and Windows 10 both work fine with Star Wars Outlaws.

For now, the issue affects Windows 11 24H2 only.
stimshady2000 Dec 12, 2024 @ 12:03am 
I find it works fine now since the latest fix, even on 24H2👍
Last edited by stimshady2000; Dec 12, 2024 @ 12:03am
Ubi-Orion  [developer] Dec 12, 2024 @ 7:42am 
Hey folks,

Thanks for your feedback on the patch, I'm glad to hear that for a few of you in this thread you've had positive results from the recent hotfix, we'll be closely monitoring this situation until a permanent resolution is found for this issue. Cheers!
Last edited by Ubi-Orion; Dec 12, 2024 @ 7:42am
Gregar Dec 20, 2024 @ 4:20am 
Windows 11 24H2 CTD
Hello all,

Just i want to share my experience for make it clear in situtation. (As we know) After install windows 11 24H2 update, the game start to crash to desktop without any error message. I really like the game and i want to play but i gave up. I will wait for fix patch for this issue. Up to today what i tried and couldnt find any solution Only i could extend my gameplay time with turning off RTXDI. There is a short list what i experience ctd;

I have RTX 4080 gpu and 13700KF cpu (4K and all graphic setting max, DLSS+FG) (All Drivers and BIOS updated and latest versions)

If i play with RTXDI on (low,medium,high or max no matter);

- Random CTD in all planets but especially more in anywhere in Akina and Toshara.
- When i want to check journal and turn back to game instantly CTD
- When i want to upgrade blaster, speeder or trailblazer, after turning back to game instantly CTD
- With going with speeder in open world in any planet, FPS start to going down criticaly and suddenly CTD.

If i play with RTXDI off;

- Similar to above list, just gameplay time longer (app. 30-40 min.)

I dont want to turn back to 23H2, i have nearly 30 games in my pc (including Avatar). I didnt see any crash in my any games with this new os.

So what i try for fix and couldnt find any solution;

- Run ubiconnect and outlaws.exe as a admin (and run via ubiconnect or seperate)
- Delete cache folders of game
- Delete game completely and reinstall after 24H2 update
- Run the game in compatibility mode
- Disable overlays (ubiconnect and nvidia control panel etc.)

Nothing worked for me. I couldnt find any solution play this game with RTXDI and im at end of game, i dont want to play it anymore like this.

I hope devs working on it and release fixer patch before leaving office for noel vacation.

Thank you.
Last edited by Gregar; Dec 21, 2024 @ 1:12am
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