"Beamng.drive has exceeded virtual memory limits"

[leothorne]

Whenever i try to load a map besides the grid map, the game crashes and says, "Beamng has exceeded virtual memory limits. This will most likely be solved by switching to a 64-bit operating system.". When i attempt to launch the game in the 64 bit mode, the game cant even launch. I tried clearing the Beamng folder under documents and i also increased the virtual memory, but that didnt seem to have an effect. If anyone has an idea of how to resolve this, please let me know. thanks- Leo

[Smoke alarm]

Originally posted by leothorne:

Whenever i try to load a map besides the grid map, the game crashes and tells me to switch to 64 bit. When i attempt to launch the game in the 64 bit mode, the game cant even launch. Please help me if anyone knows why this is happening. thanks- Leo

what is your operating system and what is it 64bit or 32 bit and what are your specs?

[Nadeox1]

Do you have mods?
If yes, please try in Safe Mode.

If problem persists, please replicate the issue.
Then in the launcher do the following:
Press the SUPPORT button.
Wait for the integrity check
Press 'Already in contact with support' button
Press 'Submit Information' button
Wait a few seconds
Provide me the Support ID the program gives you

[leothorne]

Unforunately, launching in safe mode didnt do anything, but i have the support code which is 14178

[Nadeox1]

I see you have a G27.
Can you either try to disable the LEDS or disconnect it and see if it still happens?

[leothorne]

Originally posted by Nadeox1:

I see you have a G27.
Can you either try to disable the LEDS or disconnect it and see if it still happens?

Hi, sorry for the late response. I disconnected the G27 and attempted to launch a map, but it still crashed. Im also unsure how to disable the LED's.

[leothorne]

I've resolved the issue! thank you Nadeox for helping!

[Nadeox1]

Sweet.
Can you please describe how you solved it?

[leothorne]

Originally posted by Nadeox1:

Sweet.
Can you please describe how you solved it?

It ended up being a lavasoft file called, "lavasofttcpservice64.dll"that i had to get rid of. I read on other forums of other people having the issue i had and they resolved by deleting some the Lavasoft file, and it wasnt some easy right click and delete process you had to do. What you had to do was open some command thingy and type a command that will allow you to delete the lavasoft file, and thats basically it. I found that out on this page where some other dude couldn't delete it as well,

https://www.reddit.com/r/techsupport/comments/3k1rxt/how_can_i_delete_lavasofttcpservice64dll/

[Nadeox1]

That's odd.
The game should show a warning or something if that program is found.
But your logs gave no indication of it for some reason.

We are well aware of that as well :)
http://wiki.beamng.com/Lavasoft