Solek not a the tree

[Renzo]

Hello i just got the game and is escape tap but solek is not at the tree by the fueling station i tried to restart game and deleted the safe slot and load a new one pls help me i can do nothing rn

[Ubi-Kubiq]

Hey Renzo,

thanks for reaching out.

I'm sorry to hear that you cannot progress further because So'lek is not at the tree.

To assist in our investigation, would you please gather a video of the issue occurring and attach it here?