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I'm sorry to hear that you are unable to complete the quest The Eye of Eywa because Etuwa and Nefika are not waiting at the Glade of Light.
The first thing I'd recommend doing is verifying the game files as maybe some of your game files are corrupted and causing this problem -> Click here[ubi.li]
If the issue persists after verifying those files, could you send us a short video showcasing the issue in full?
Sorry to hear it the issue persists.
To add screenshots in Steam, you need to navigate to your profile > Screenshots and change its details to public. You should have a share button available.
As for the video recording, have a look at this guide:
How to make a screen recording[support.microsoft.com]