Crossplay Co-Op Not Working

[Draenen]

Heyo, I'm on PC and my friend is on PS5. For some reason, though we're Ubisoft friends, I cannot actually accept his invites. For me, he doesn't even appear online in-game, so I can't invite him at all. He can invite me, I can hold Y to follow up on the notification, but don't get any further than the co-op screen and it doesn't show his invites in the invite list.

I've checked my firewall and everything for this app is approved, so it can't be that

[Draenen]

Originally posted by Ubi-WheelyDuck:

Originally posted by Draenen:

Maybe the next time I try it? Though I keep sensitive information on this device for both work and personal and I'm quite hesitant to take such a drastic action

Hey Draenen,

Thank you for kindly updating this thread.

We completely understand, we can only advise troubleshooting steps that will help on systems and cannot account for individual circumstances such as this. When we do suggest troubleshooting steps however, that is not to suggest its a permanent solution, more intended to identify the cause so we can then work from there.

Many thanks

Okay, I'll see if I can set a time up for my friend and I to try again and I'll update the thread hopefully before the end of the work week!

[Ubi-Dastan]

Originally posted by Draenen:

Originally posted by Ubi-WheelyDuck:

Hey Draenen,

Thank you for kindly updating this thread.

We completely understand, we can only advise troubleshooting steps that will help on systems and cannot account for individual circumstances such as this. When we do suggest troubleshooting steps however, that is not to suggest its a permanent solution, more intended to identify the cause so we can then work from there.

Many thanks

Okay, I'll see if I can set a time up for my friend and I to try again and I'll update the thread hopefully before the end of the work week!

Hey Draenen,

thank you for letting us know and no rush at all. Whenever you have the chance and opportunity to try it again with your friend, let us know by updating the friend and we can look into this further for you.

[Draenen]

Originally posted by Ubi-Dastan:

Originally posted by Draenen:

Okay, I'll see if I can set a time up for my friend and I to try again and I'll update the thread hopefully before the end of the work week!

Hey Draenen,

thank you for letting us know and no rush at all. Whenever you have the chance and opportunity to try it again with your friend, let us know by updating the friend and we can look into this further for you.

Unfortunately my friend's Playstation died and we've been unable to test this as a potential fix

[Ubi-Galaxy]

Hey Draenen, I'm sorry your friend's PlayStation stopped working.

Should you need support in the future, we'll still be available so feel free to get back in touch. Thank you.

[SwRm]

Originally posted by Ubi-Galaxy:

Hey Draenen, I'm sorry your friend's PlayStation stopped working.

Should you need support in the future, we'll still be available so feel free to get back in touch. Thank you.

I am having this same exact issue. Still today.