Trouble verifying Astral Planes DLC? Try this fix!

[PDX_ladydzra]

We just deployed a fix for the ownership verification for Astral Planes. If you had those issues, we ask you to verify Stellaris Game files.

In order to do so, right click on Stellaris on your library, then Properties, Local Files and Verify Game Files.

Additionally, there are another couple of steps you can take:

-- Right click Steam, click "Run as Administrator", check the DLC ownership through the game.
-- (In Windows) Go to Add/Remove Programs, and uninstall Paradox Launcher V2, then relaunch the game through Steam.

We want to thank all the affected players for their reports, in particular those who helped us troubleshooting the issue on Discord. If you continue having issues, please let us know!

[quattuorioculi]

Mac user here. None of these fixes worked for me.

Opening as admin doesn't seem to be a thing on Mac computers.

Note: I was able to play before the hotfix.

[Paincake]

What helped me was going to the DLC section of the launcher, then disabling and enabling Astral Planes.

[AwfulScarcity]

I'm on Debian Linux. When i first fired up the game when it came out it the launcher was (and still is crashing) but if I fired up Stellaris using the binary directly it let me play the game with the content enabled.

Within the last hour it crashed and now when I start the game I'm also having the issue of being told the DLC is not available. I've tried both a complete reinstall and verifying the installed files. Neither resolved the issue.

[sabbeL69]

after 2 hours of problem solving.
please delete your cache.
steam -> setting -> cache

worked for me
finally

[DZiral]

Publicado originalmente por sabbeL69:

after 2 hours of problem solving.
please delete your cache.
steam -> setting -> cache

worked for me
finally

Sometimes dlc show as unlocked after steam restart. But for me second game launch broke dlc again

[cmagoun]

I have unsubscribed to all mods. Verified game files. Restarted Steam as admin. Deleted the sqllite file in Documents. Reinstalled the launcher. Grabbed the Beta launcher.

Steam says I own the DLC. Your launcher says I own the DLC. The game does not think I own the DLC.

EDIT: So, what ultimately worked after all of that was uninstalling Stellaris, then going to the Documents folder and deleting the C:\Users\PC\Documents\Paradox Interactive\Stellaris folder. Keep in mind that this is after unsubscribing to all mods.

EDIT 2: And... restarting the game a second time causes the problem to return.

EDIT 3: sabbeL69's solution of clearing your Steam download cache seems to work, but again, only for a single launch. The second launch causes the issue to return. (Steam, Settings, Downloads, Clear Download Cache.)

[ChrKu]

I did the same. It didn't work! Very disappointing!!

[Airmage]

Run as admin did the thing... until it crashed again midgame.

[Hobo Humpin Slobo]

Still not working - after trying all "fixes".

Shows DLC in launcher, but not in game.
Win 10 / no mods.

[ChrKu]

I am now running the Launcher's beta version (set under Launcher settings) and it works!

[atm]

What seems(?) to have worked for me is going to the manage DLC window on Steam, then unchecking and recheching the check box for Astral Planes. The game recognized that it was installed after I did that. Not sure if it will stay that way, but hopefully the process is repeatable if it doesn't.

[darthjimbo86]

Nothing has worked. 6 times I have done the Paradox Loop of BS trying to run their crappy DLC. Good Job.

[AbleBacon]

Yeah, none of these steps have done anything but waste my time... They're trying to make this seem like a Steam issue, and it is not a Steam issue. Only solution that works is to refund, IMO

[WJJellO]

Currently experiencing the issue. Running on Linux with Proton, so running Steam as an admin is not an option (Steam will not start as root), but have had no serious issues running the game in this configuration prior to today. I have tried reinstalling, verifying files, verifying then restarting Steam, all to no effect.

I have tried uninstalling, clearing my download cache in Steam, restarting Steam, and then reinstalling to no effect.

The launcher and Steam application claim that I own the DLC. The new in-game "Additional Content" browser also claims that I own the DLC, but the game itself behaves as though I do not. I have tried disabling the DLC (and Galactic Paragons, just to see) in the launcher before launching; the Astral Planes DLC consistently behaves as described and the Galactic Paragons DLC behaves normally. All other DLCs are behaving normally.

I did some digging into DLC metadata (<install-root>/dlc_metadata/dlc_info.txt) and found some interesting markup:

=====
dlc030 = {
name = "Galactic Paragons"
localizable_name = "PARAGON_TITLE"
steam_id = "2380030"
microsoft_store_id = "9PF95G4X943K"
gog_store_id = "stellaris_galactic_paragons"
paradoxplaza_store_url = ""
gui = "paragon"
icon = "GFX_galacticparagons"
show = yes
affects_gameplay = yes
recommendations = { dlc014 dlc023 dlc027 dlc021 }
}
dlc031 = { #TODO (AUG-39666) redo infos, this is a placeholder
name = "Astral Planes"
localizable_name = "ASTRAL_PLANES_TITLE"
steam_id = "2380030" # TODO (AUG-39666) Paragon id as placeholder to match dlc031.dlc file
microsoft_store_id = ""
gog_store_id = ""
paradoxplaza_store_url = ""
category = "expansion"
gui = "astral_planes"
icon = "GFX_astralplanes"
show = yes
affects_gameplay = yes
recommendations = { dlc024 } #TODO (AUG-39666) Actual recommendations
}
=====

If this logic was incorporated elsewhere, this supports some earlier observations where people who bought Galactic Paragons were sometimes able to play the Astral Planes DLC when they couldn't before. I tried editing the Steam ID in the metadata file to match the actual Steam ID for the Astral Planes DLC (2534090), but that didn't do anything to change how the game processed the DLC. Verifying the game files again re-downloaded the DLC metadata file and returned it to the above state. I'm not sure if this metadata file is actually used for anything, but it indicates a possible version control issue since this metadata file was clearly a pre-production version of the file.

At this point, I don't think there's anything more I can do to attempt to resolve this issue without a patch from Paradox.

[GM Pax]

Publicado originalmente por whereisscott:

It was running fine for me until the hotfix that just was issued. Now it's saying the DLC is missing and I can't open my savegame file. I've verified the game and restarted Steam but the issue is persisting. It says everywhere else within Stellaris that Astral Rifts is installed, though, which is odd.

Exactly this.

Currently running the File Verification process. Then will restart Steam, and if it doesn't work ... I may just ask Steam for a refund on that DLC. Why pay for something you cannot use, after all?