The Banner Saga 2
Spirit Jun 23, 2016 @ 10:55pm
Game wont start (SOLVED)
Since last update I cant start the game. Every time I try to open it I first have to updated and once it finishes updated a window pop out saying "1 file failed to validate and will be reaquired" or "1 problem appeared while uploading TBS2 disk read error". I have already verified game cache, reinstalled the game and had my hard drive check. '
Edit: It turns out I had to reinstall the game with my anti virus turn off... go figure.
Last edited by Spirit; Jun 24, 2016 @ 11:10pm
< >
Showing 1-12 of 12 comments
Shoggoth  [developer] Jun 23, 2016 @ 11:56pm 
Well, you've done all the checks and troubleshooting that make sense. Beyond this, something seems to have gone wonky with Steam. Have you by any chance played on any of the beta branches, like the 'survival' branch, recently? Sometimes switching branches can confuse Steam. The only other thing I can think of would be to uninstall the game, and manually browse to the install folder to make sure it's really gone, then reinstall it. I hate to ask you to reinstall again, though, as it's a pretty big download.
Spirit Jun 24, 2016 @ 1:07am 
Originally posted by Shoggoth:
Well, you've done all the checks and troubleshooting that make sense. Beyond this, something seems to have gone wonky with Steam. Have you by any chance played on any of the beta branches, like the 'survival' branch, recently? Sometimes switching branches can confuse Steam. The only other thing I can think of would be to uninstall the game, and manually browse to the install folder to make sure it's really gone, then reinstall it. I hate to ask you to reinstall again, though, as it's a pretty big download.
I havent tried the survival at all, I had no issues before the update, I will try to uninstall and look for that folder tomorrow, thanks for the reply.
Spirit Jun 24, 2016 @ 2:38pm 
I uninstalled and installed again, now I have another problem. Everytime I start the game it opens in the window mode and the screen gets all red and says "CONSOLE ERROR", what can I do?
Edit: It only stays on for 1 second, then it closes it by itself.
Last edited by Spirit; Jun 24, 2016 @ 2:38pm
Aleonymous Jun 26, 2016 @ 11:44am 
Do you have developer mode activated? (in Set Launch Options)
Spirit Jun 26, 2016 @ 3:49pm 
Originally posted by Aleonymous:
Do you have developer mode activated? (in Set Launch Options)
I dont know how to do that, unless it is a preset, no, I haven't. Already solved though was the antivirus for some reason.
Giopeppe Jun 26, 2016 @ 5:08pm 
Do you use webroot as an antivirus software by chance?
Spirit Jun 26, 2016 @ 7:56pm 
Originally posted by Giopeppe:
Do you use webroot as an antivirus software by chance?
webroot yep
slyde Jun 30, 2016 @ 2:14pm 
I'm having the exact same problem and also have webroot. This tag says solved. How?
Spirit Jun 30, 2016 @ 2:17pm 
Originally posted by slyde:
I'm having the exact same problem and also have webroot. This tag says solved. How?
Open webroot, then in PC Security go to settings. You will be in a window that says "Scan and Shields", move to the one that says "Block/Allow files" there will be a file called "nativesteamwork..." instead of blocking it choose to allow it. Webroot thinks it is a virus for some reason, hope this works for you.
Last edited by Spirit; Jun 30, 2016 @ 2:17pm
Giopeppe Jun 30, 2016 @ 2:22pm 
Oh my, webroot thinks that steamworks is a virus? I think that steam support should contact them, cause this is a problem not related specifically with Banner Saga then!
Spirit Jun 30, 2016 @ 2:26pm 
Originally posted by Giopeppe:
Oh my, webroot thinks that steamworks is a virus? I think that steam support should contact them, cause this is a problem not related specifically with Banner Saga then!
well either a virus or a threat for security :steamsad:
Giopeppe Jun 30, 2016 @ 2:33pm 
Meh. It's a DRM. But one of the more harmless, for sure.
< >
Showing 1-12 of 12 comments
Per page: 1530 50