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Bill @ Abstraction Jan 25, 2016 @ 2:28am

Official Support Thread.

Hello all,

I'm setting up this page to collate all the currently known issues. If you feel like there is something missed, then do leave a comment below and I'll make sure to add it.

Or if you wish, you can contact us directly via our support form[abstractiongames.com]

Like most issues, a lot of these can be resolved by making sure you're using up to date drivers and your system is updated.

Vsync:

Due to the fact that the game runs on OpenGL and the nature of vsync on OpenGL being such that it depends heavily on driver support for this feature it may not work for everybody but you'll get the best chances if you play in fullscreen mode (not borderless) and force VSync in your graphics card driver.

Linux crashing:

If you're seeing the following issue whilst trying to run the game.

"Preparing to launch game" followed the game failing to run and displaying the following error

$ ./run.sh ./run.sh: line 4: 24663 Segmentation fault ./Blob

Make sure that you're running an up to date distro (Ubuntu 14.04.3 LTS or later, for example). Also make sure you're running the latest stable version of the GPU driver.

There have been reports that the latest unstable (beta) drivers can cause issues. We are currently looking into the problem with the beta drivers and hope to have a fix for you as soon as we can.

"Complete all the challenges of the forest world":

Some people have been complaining that this achievement isn't unlocking after getting 10 challenges. This is actually intended.

The forest world actually has 12 levels. The 2 last levels will unlock when you finish world 4. Only then will you be able to complete the 11th and 12th challenges and get the achievement.

Last edited by Bill @ Abstraction; Jan 25, 2016 @ 5:41am

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Showing 61-75 of 89 comments

Major Gnuisance has A Boy and His Blob

Jun 16, 2016 @ 2:31pm

Originally posted by Charlie:
Originally posted by Bill @ Abstraction:

We can't seem get a reproduction of your issue. Have you tried to replay the level since?

I have the same issue, also on Linux (64bit). Anything I can do do help debug this?

Also, there's no returning to home option, only "Quit Game".

You could try to record video of it, as I suggested in my previous post.

#61

Charlie

Jun 17, 2016 @ 3:52am

Originally posted by Major Gnuisance:
Originally posted by Charlie:

I have the same issue, also on Linux (64bit). Anything I can do do help debug this?

Also, there's no returning to home option, only "Quit Game".
You could try to record video of it, as I suggested in my previous post.

Thanks! Didn't expect you'd have to record it in order to finish the game!

In all honesty, I do not believe that really was the reason it worked on third attempt ;) The difference was that I kept pushing left after I finished the boss, and moved before leaving the Mecha, though I'm not sure how much of a difference that made. Maybe it's just a case of "third time's a charm".

#62

AeroPunk

Jun 22, 2016 @ 5:29am

NOTE: I didn't dig through all the posts here so I don't know if this is a know issue.

Some of the achievements have progress counters, like the "Collect 30/60/120 chests" achievements. Even tho the achiements work, the counters don't. They don't show any progress but the achievements do get activated when they're supposed to.

It has no priority to me and it doesn't bother me but I just noticed and thought I'd tell you so you might be able to fix it. I love your game, it's beautiful.

#63

gabeblackbeard has A Boy and His Blob

Jun 25, 2016 @ 5:03pm

Really minor mistake, but in the credits, "Gameplay Programmer - Daniel Yoon" is listed twice.
Great game, getting quite the mileage from it!

#64

Tape

Jul 3, 2016 @ 8:04pm

Hi! I just bought the game, i have this issue. When i try to run the game a white screen that appears before running every game appears, then turns black. When i move the mouse or press any key it closes, if not the black screen will stay there forever. I do meet the minimum requirements to run the game, so i dont know what is causing this

#65

Tape

Jul 4, 2016 @ 6:02am

Sorry for the last message, i just wanted to play the game but couldnt get it to work, i have been messing with the game's files for a few hours and now it runs perfectly. Thanks for this game.
I really wonder what was causing the issue

#66

cloudlessnature has A Boy and His Blob

Aug 2, 2016 @ 7:14pm

HI, I have just recently redeemed a humble bundle code for this game. Steam accepted it but when I went to look in my library, I don't see the game anywhere. I went to the store page and it says I have the game, but it won't even allow me to install or play it.

If anyone knows of a solution, please msg me. Thanks!

nvm! ^_^ I think the steam update was all it needed :) thanks anyways

Last edited by cloudlessnature; Aug 3, 2016 @ 8:55pm

#67

zharmad

Aug 15, 2016 @ 1:51pm

Hi devs, would just like to say that your challenge world 3-2 is a complete ♥♥♥♥♥♥♥♥ of a level in terms of dumb difficulty compared to the rest of the worlds. Thanks.

Also, game slows down drastically after about an hour, particular if many units have spawned.

Last edited by zharmad; Aug 15, 2016 @ 2:04pm

#68

RardRaider has A Boy and His Blob

Oct 18, 2016 @ 7:24pm

Bug report: If the boy falls down in the water holding the ball the boy doesn't die & you have to restart the level. Here's a screenshot from level 4-4.

http://steamcommunity.com/sharedfiles/filedetails/?id=783390634

#69

BridgetFisher has A Boy and His Blob

Nov 17, 2016 @ 10:38pm

controller not working to select jelly beans, seems to only work once in awhile to switch and almost random when it does work.

#70

Pitsodmetrofffkrasnoitryapki has A Boy and His Blob

Nov 18, 2016 @ 3:18am

Greetings. I have this game running very slowly, i do not why. I had noticed that in the very start of the game everything is OK. Using the latest Ubuntu operating system.

#71

JellyDonut has A Boy and His Blob

Nov 30, 2016 @ 7:47pm

Running Ubuntu, dual monitor setup. I have an issue with the cursor drifting to my other window and selecting menus, other running programs, and things of the sort when I try to play with a gamepad. It's made the game unplayable. I'd like to see a "lock cursor to game" sort of option to prevent this from happening.

UPDATE: Tried the -lockMouse launch option to no avail. Decided to work around the issue by uninstalling the Ubuntu package "xserver-xorg-input-joystick", which allowed my gamepad to function like a mouse inside of x. Not my ideal ideal fix, but at least now I can play the game.

Last edited by JellyDonut; Dec 1, 2016 @ 3:45pm

#72

CueroMalo<3 has A Boy and His Blob

Apr 12, 2017 @ 5:18pm

Hi, this archievement is glitched.

Savior of Blobolonia (Citadel 6)
Rescue all of the captured blobs of level Citadel 6

I aolready captured all the blobs but still counting 12/13.

#73

Vicsene

Jul 25, 2017 @ 1:16pm

Hi, the 12th blob in the 6th level of the citadel vanish and we can't save it (I can see it beyond the wall and when i arrive near his cage, it's empty)

#74

FromIwoJima has A Boy and His Blob

Aug 15, 2017 @ 9:27am

Game don't explain anything, how to use new abilities. They are just given from time to time.
Without Youtube, I would quit long ago.

Now that is wrong decision for cartoonish platformer, this makes it very hard.

#75

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A Boy and His Blob > General Discussions > Topic Details

Date Posted: Jan 25, 2016 @ 2:28am

Posts: 89