Connection Timeout and Network Failure Issue While Playing Battlefield 6

[gymbro1978]

Hello EA Support,

I would like to report a recurring issue I am experiencing while playing Battlefield 6.

Sometimes the game disconnects in less than 5 minutes, and other times it disconnects within 30 minutes of gameplay. When the issue occurs, I receive a “Connection Timed Out” message. After returning to the desktop and closing the game, my PC has no internet connection at all.

I suspect that the anti-cheat software may be causing a network failure, because the only way to restore the internet connection is to restart the PC. After rebooting, the internet works again, but once I launch the game, it disconnects shortly afterward with the same problem.

This issue happens repeatedly and makes the game unplayable.
Could you please investigate this problem?

Thank you for your assistance.

[gymbro1978]

I have already tried reinstalling Windows, updating the BIOS to the latest version, reinstalling the game, disabling IPv6, and unplugging all USB devices except the keyboard and mouse, but the issue still occurs. My system specifications are: Intel i7-10700K, ASUS Z490-F Gaming motherboard, 32GB RAM, RTX 3070 Ti GPU, Creative AE-7 sound card. Could you please investigate this issue? Thank you

[SmeggA]

Having the same issue also

[EA_Shepard]

Hey, folks

There are sporadic reports here and there, but nothing that indicates an issue, from what I can see. Does that mean any map, any mode, and so on?

Has the game been repaired or reinstalled?
Are you using a VPN, a hardwired connection, or a wireless connection?
Does this happen with any class and or loadout?

[EA_Shepard]

Originally posted by Mack:

I would suggest disabling various energy saving and efficiency settings:

Go into your network settings.
Find your lan setting name
Go into the LAN Status page.
Then go into it's properties
Then into the "Configure" section for the controller
Then to the advance tab.

Disable the following:
Green Ethernet and/or Energy Efficient Ethernet (you might only have one)
Interupt Moderation
Large Send Offload (IPV4 and IPV6)
Recieve Side Scaling (RSS) if it's in the list
TCP Checksum Offload (IPV4 and IPV6)
UDP Checksum Offload (IPV4 and IPV6)

Recieve Side Scaling may also need to be disabled via powershell.

Open Windows Terminal as Administrator and type in:

Get-NetAdapter

Write down the Ethernet name, for example, "LAN 1"

Then run:
Disable-NetAdapterRss -Name "LAN 1"
Disable-NetAdapterLso -Name "LAN 1"

Then restart PC.

See if that fixes it.

Did you run into the same or similar issue around this one, too?

[DenBerre]

I too have this

[EA_Shepard]

Originally posted by Mack:

Originally posted by EA_Shepard:

btw this issue I reported on ea is still happening:
https://forums.ea.com/idea/battlefield-6-bug-reports-en/broken-glass-windows-cause-massive-fps-drop/12848665

I have seen that and i saw it was passed over to the team. I bumped that one with them and sent this thread to them as well.

[gymbro1978]

Originally posted by EA_Shepard:

嘿，伙计们这里和那里都有零星的报告，但从我所看到的情况来看，没有任何迹象表明存在问题。这是否意味着任何地图、任何模式等等？游戏是否已修复或重新安装？您使用的是VPN、硬线连接还是无线连接？这种情况会发生在任何课程和/或装备上吗？[/报价]
Any map and any mode have the phenomenon of network timeout and disconnecting the network. I have tried to reinstall the system, reinstall the game, update the bios, change the dns, and restart the router, but the problem cannot be solved! I hope it can be repaired as soon as possible! There was no problem before the update of the first season, but it appeared after the update!

[gymbro1978]

Originally posted by EA_Shepard:

Originally posted by Mack:

I have seen that and i saw it was passed over to the team. I bumped that one with them and sent this thread to them as well.

Wired connection, no use of vpn, reinstall the system, reinstall the game, update the bios, change the dns, restart the router, can't solve the problem. Playing 10 hours a day during the month before the first season update is also very stable, but there is a problem after the first season update,

[Enundr]

Originally posted by EA_Shepard:

Hey, folks

There are sporadic reports here and there, but nothing that indicates an issue, from what I can see. Does that mean any map, any mode, and so on?

Has the game been repaired or reinstalled?
Are you using a VPN, a hardwired connection, or a wireless connection?
Does this happen with any class and or loadout?

as a side note to the repair/reinstall part , everytime ive closed my game , i can do a verify file integrity and theres always 3 files that need to get repaired (not sure if theyre corrupt or what?) , may want to look into this , could be related to several problems for all i know including the ongoing memory leak problem.

[Just0neFix]

Why am I constantly getting kicked out of sessions due to timeouts? I have high-speed internet and no issues whatsoever. But I'm constantly getting kicked in every match. What the hell is going on? Other games don't have this problem.

I'm playing on the exact same PC I started playing on at launch. I haven't made any changes. Everything was fine at launch, but now this problem has appeared. And yes, I have a new high-end PC.

[Just0neFix]

Originally posted by gymbro1978:

Hello EA Support,

I would like to report a recurring issue I am experiencing while playing Battlefield 6.

Sometimes the game disconnects in less than 5 minutes, and other times it disconnects within 30 minutes of gameplay. When the issue occurs, I receive a “Connection Timed Out” message. After returning to the desktop and closing the game, my PC has no internet connection at all.

I suspect that the anti-cheat software may be causing a network failure, because the only way to restore the internet connection is to restart the PC. After rebooting, the internet works again, but once I launch the game, it disconnects shortly afterward with the same problem.

This issue happens repeatedly and makes the game unplayable.
Could you please investigate this problem?

Thank you for your assistance.

This is 100% server side issue.

[|HP|Fire Nuts]

https://forums.ea.com/idea/battlefield-6-bug-reports-en/javelin-anti-cheat-killing-nic-mid-match/12975028

Vote it up.

[MEEZ]

I also occasionally have wifi disconnect problems and directx errors.

[Legionairie(BR)]

Originally posted by DenBerre:

I too have this

Me too. Disconnect errors and just once a crash direct to the desktop with the saying "Explorer error" but i could not find what the problem was.

[EA_Shepard]

Hey, folks

If you are cool with it, and you have time, can you try the steps on the System File Checker tool [support.microsoft.com]

Had a few people hit me up on it saying it worked, but I need to see if the repair works for more of y'all.

Cheers