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More specifically than tat, I don't remember
Apparently if your default my documents folder is custom mapped. Say onto a storage driver X-com can NOT create its config/save files. I tested this by creating a brand new user account and playing steam from there, worked flawlessly.
For windows 7, go to my computer. On the left hand pane click your username, this should list all of your specific user folders. Find your document folder, right click it and go to properties. Click on the location tab and click restore default.
A quick note on the next option.
IF you have a HUGE amount of files and your main drive is small like SSD click no to copy all of the previous files for now, otherwise it will fill your SSD with the old documents.
Once I did that, I re verified the integrity of the game files, and launched X-Com it went through a quick installation finished the folders and bam, I can play, save/load and change options.
try here.
Plus I hate the idea of my computer telling me I don't have the right to create folders in an obviously personal location like my documents.