How do i link my steam account with my Allegorithmic account?

[Appeltaart]

Tittle says all

[Sgt. Pepper]

Sign up for an allegorithmic account
I believe it is under account settings - there should be the option to link steam account

[Appeltaart]

Originally posted by nmargie21122:

Sign up for an allegorithmic account
I believe it is under account settings - there should be the option to link steam account

I already have a acount but cannot find the option link steam account

[Sgt. Pepper]

I see a few people are having that issue on their forums.

I think they made one to many changes, causing a few bugs

[Regis]

Yep, I can't find either the "link to steam" option on my Allegorithmic account.

[Ringo18]

They changed the website and forgot to add it back in, just email them and they will set it up for you

[nicolas.liatti]

The feature will be back this week-end.
We made a huge change in our infrastructure, that's why we had a bit of hiccups and we are now putting everything back.

[Vaskania]

My account linked successfully, but I'm getting the error "Could not find any product to sync"

[TheKrazyLoon]

Originally posted by Vaskania:

My account linked successfully, but I'm getting the error "Could not find any product to sync"

Me too. Another hiccup :)

[Vitamin-C]

so... how does this work?, i sync my steam account on allegorithmic website, i see the key, but the download button is for 1.7.3 client and not the new substance painter, i got painter on steam through gift method on 16 feb, that means i should get a free upgrade, how do i proceed ?

[nicolas.liatti]

Originally posted by TRAN3R:

so... how does this work?, i sync my steam account on allegorithmic website, i see the key, but the download button is for 1.7.3 client and not the new substance painter, i got painter on steam through gift method on 16 feb, that means i should get a free upgrade, how do i proceed ?

You need to contact us in this case, with a proof of purchase, so we can give you a free SP2.
Steam does not provide any way to know the purchase date, so that's the only way...

[tokri]

Originally posted by Vaskania:

My account linked successfully, but I'm getting the error "Could not find any product to sync"

Same here, bought SP2 from Steam. Linked Steam account found SD4 and Painter before but it doesn't sync Painter 2 license. Will wait for few days to see if they fix the syncing issue :)

[nicolas.liatti]

Originally posted by tokri:

Originally posted by Vaskania:

My account linked successfully, but I'm getting the error "Could not find any product to sync"

Same here, bought SP2 from Steam. Linked Steam account found SD4 and Painter before but it doesn't sync Painter 2 license. Will wait for few days to see if they fix the syncing issue :)

It should work fine...
Please send us an email if it does not work: [e-mail]

[tokri]

Originally posted by nicolas.liatti:

Originally posted by tokri:

Same here, bought SP2 from Steam. Linked Steam account found SD4 and Painter before but it doesn't sync Painter 2 license. Will wait for few days to see if they fix the syncing issue :)

It should work fine...
Please send us an email if it does not work: [e-mail]

Alright, setting my profile to public solved this issue!