can't connect to R* social club

[sandy claws]

i haven't played in a while and downloaded the new update.
i started the game, Steam requested some sort of script be run that i've never seen before, so i denied it access.

it's been a few days now and i'm unable to connect to the social club.
GTA5 is launching fine, just not the social club.
any tips?

update:
it does not appear to be the script. reinstalling the launcher gave me the request to run the script and i allowed it. still unable to connect to R*.

deleting and reinstalling the launcher also deleted my social club profile, which has left me unable to play single player due to having need to reactivate my profile.

[[-iD-]]

ya enable the script. thhats the newish rockstar games social club app to go along with the social club. its needed to play.

[sandy claws]

again, the script has only requested to run the first time.

[[-iD-]]

how did you block the script then? you may need to uninstall social club and reisntall it using veirfy game files.

[sandy claws]

tbh i didn't think i was going to be blocking the script for longer than that launch. i assumed this was something that would be requested on every launch.

i figured if it ran without it, i don't need it. but if it didn't run, i'd just click "yes" the next time.

i have limited data usage, so i'm trying as much as possible to not re-download this game.
i'm also worried "the rule" would still be in place even if i did reinstall.

if that ends up my only option though...

[[-iD-]]

whatever you do, don't redowload the game.
i mean just the launcher. its a separate entity and can be uninstalled in the apps section of windows.

[sandy claws]

i'll give it a whirl in the next couple hours, thanks for info

[sandy claws]

uninstalled launcher and verified files. it re-installed launcher for me, and i got the request to run script for steam again.

still cannot establish connection with R*. now i'm unable to even access offline mode as it's telling me i first need to activate my account online.

[sandy claws]

i am trying to file a ticket to fix this, but i cannot log-in to R* through a browser.
i have tried multiple browsers with shields down. it just keeps timing out the page.

i'm at a loss of what to do next

[psykoteky]

You do the standard - power modem/router off 5-30 minutes and try to get a new ip to see if that helps. Take note of your public ip before you do this so you can verify it changed. You can also test other dns like googledns (or others.. google.. many avail), and see if that helps.

This happens all the time for many reasons - various regions, isp, dns, local, ip, server, etc related issues. If you can't get that to work - some users try cell tether/hotspot, jump on friend's wifi, test a vpn, etc to see if the issue follows you/pc, or your connectivity. Some of these problems can take days, weeks, and some cases - even months to resolve themselves - and that is if the problem is somewhere between you/R*. Entirely possible the problem is R*'s end, or yours (can 'also' include av/security, other bloatware/garage apps, hosts, and other system issues -- though this 'usually' just affects social club itself, and not the website). Fun stuff, been happening for years. These issues can cause many different errors problems that send people down the rabbit hole of other things they do on their end that will never resolve it (or coincidentally resolves while they jump through silly 100gb redownloads but I digress).

/goodluck

edit - you can also theoretically contact them here without logging in -
https://support.rockstargames.com/categories/200013106?step=9c11f443
YMMV with the link - it opens fine here in 3 diff browsers.

[bigbenisdaman]

Originally posted by sandy claws:

again, the script has only requested to run the first time.

You talking bout the firewall access? If so, go into windows firewall settings and find it and tell it to allow.

[Rusty_S]

Originally posted by psykoteky:

You do the standard - power modem/router off 5-30 minutes and try to get a new ip to see if that helps. Take note of your public ip before you do this so you can verify it changed. You can also test other dns like googledns (or others.. google.. many avail), and see if that helps.

This happens all the time for many reasons - various regions, isp, dns, local, ip, server, etc related issues. If you can't get that to work - some users try cell tether/hotspot, jump on friend's wifi, test a vpn, etc to see if the issue follows you/pc, or your connectivity. Some of these problems can take days, weeks, and some cases - even months to resolve themselves - and that is if the problem is somewhere between you/R*. Entirely possible the problem is R*'s end, or yours (can 'also' include av/security, other bloatware/garage apps, hosts, and other system issues -- though this 'usually' just affects social club itself, and not the website). Fun stuff, been happening for years. These issues can cause many different errors problems that send people down the rabbit hole of other things they do on their end that will never resolve it (or coincidentally resolves while they jump through silly 100gb redownloads but I digress).

/goodluck

edit - you can also theoretically contact them here without logging in -
https://support.rockstargames.com/categories/200013106?step=9c11f443
YMMV with the link - it opens fine here in 3 diff browsers.

I dont think its on his end considering lots of people are having the same issue. I couldnt get in yesterday saying I wasnt connected to the internet so the log in failed. yet I just downloaded a update to another game at some 6 mb/s literally 30 seconds before I hit play on GTA5. After 3 attempts I said screw it and spent some five to six hours in War Thunder playing online. To proclaim it is on the users end is just stupid when its obviously on Rockstars end. Like right now I am finishing up a few downloads on the internet at 1,500 kb/s each and the launcher which I opened up separate from steam just now says "Offline mode : could not establish connection" with a pop up that says "offline unfortunately we failed to fetch an essential asset. Please try again later." with a #3000_108 code.

Go to Rockstar`s support site it has a Social Club Error Code 3000_108 and it says the following.

Answer : this error occurs whenever the Rockstar Games Launcher is unable to retrieve the CAPTCHA configuration from the Rockstar Games Launcer Services.

To resolve error code 3000_108, try the following methods:

Check to make sure your internet is working properly
Check the Rockstar Games Service Status for server outages or scheduled maintenance

If the Rockstar Games Launcher Status currently says Up, the problem may be caused by an error or issue with your Windows network configuration.

It then goes on about resetting you Winsock and IP addresses. I have a VPN that I can turn on and off that changes my IP address and it made no difference. This game worked before I got my internet security and VPN/Anti Track software but all my online games work flawlessly this is the first one that will not connect to the social club through the launcher.

Like right now the last three digits of my IP is .113 with my VPN off, switching my VPN on it is now .151 and clicking restart on the social club launcher it just sits there till it gives me an error on launching. If I hit play on steam it does the same thing but the game will eventually boot up and give me an error that it cant verify the game for offline play and kicks me back to the desktop.

[sandy claws]

Originally posted by Rusty_S:

are you able to sign-in to R* support on a browser? that is what is rather confusing for me, as i've tried on 2 separate days now and the sign-in times out there too.

i'm hesitant to do much else at this point though. i no longer have access to the email R* was attached to. (thanks MS)
all i have is my password that i'm afraid is going to end up getting reset now

[psykoteky]

Originally posted by psykoteky:

...try to get a new ip to see if that helps...

...This happens all the time for many reasons - various regions, isp, dns, local, ip, server, etc related issues.

...and that is if the problem is somewhere between you/R*. Entirely possible the problem is R*'s end, or yours (can 'also' include av/security, other bloatware/garage apps, hosts, and other system issues -- though this 'usually' just affects social club itself, and not the website).

....These issues can cause many different errors problems that send people down the rabbit hole of other things they do on their end that will never resolve it (or coincidentally resolves while they jump through silly 100gb redownloads but I digress).

This includes offline only errors that can appear with problems with onedrive, my documents / rockstar games, lack of admin/permissions, controlled folder access, and other av/security affecting internet connections, certificates, and on and on it goes.

I didn't say the problem was on his end - I said here are some things you can test. This HAS been a problem on the users' end IN THE PAST and it would be stupid to ignore that too. Simple test. Just like offline only errors have been for various reasons too - including dns, regional, isp, and even R*'s end. Your downloading of other updates for other games, means absolutely nothing - you have internet, yay I guess.

You do yourself a disservice by believing R*'s faq's are the only valid response to this. There have been rumblings here on steam, and in other places that sfc /scannow has solved 3000.108's too but.. whatever (the problem elsewhere could have coincidentally resolved itself in that timeframe too). We talking about R* here. They pump out error codes that can have 20+ WILDLY different solutions/bypasses/fixes/causes.

Even uninstalling the r* launcher here didn't delete my profile info - because I didn't slap a checkmark into the boxes telling it to do so. Another point of contention.

At least you are stating an actual error code of 3000.108 - not everyone has that, there are many variations of getting offline only mode and no errors. Just like there are people that CAN open various R*/social club websites, and there are people that CANNOT open them. Forgive me if actual solutions/fixes span multiple problems.

Again, can be caused on R*'s end, the users' end, and many places inbetween.

[sandy claws]

Originally posted by psykoteky:

Even uninstalling the r* launcher here didn't delete my profile info - because I didn't slap a checkmark into the boxes telling it to do so. Another point of contention.

on this point. i made sure both boxes were unchecked both times i attempted this.
it still erased my profile settings, although it did not attempt the game files.

[psykoteky]

I'm literally sitting here installing and uninstalling it and isn't removing my profile data - might do it another 10-20 times but I'm not seeing it. Could this be an issue caused by different os/version/launcher/etc? Sure, at this point anything is possible - my connection does actually work. You didn't rename my documents / rockstar games to -old or anything else correct? That also straight up removes the info.


edit - Being told to unsubscribe because something you experienced and I did not has me puzzled--- and trying to forcibly cause it on my end to find a cause/fix? I've since done it multiple more times using different launcher versions - still not losing my info. You are just attempting to launch through steam correct? There are plenty of others that attempt to use the launcher for other problems/reasons(admin, perms, vcredists, etc) and have nothing but headache.

As someone whose been helping here for 7+ years- I will stay subscribed so I can see the eventual outcome/solution so that info can be passed on to others. Hopefully it isn't one of those other silly fixes like the time/date is wrong, av/security is still interfering, onedrive shenanigans, hosts causing issues, ipv4/v6 silliness, etc. Yep, those are all on your end - because quite frankly - we can't do anything to fix R*'s end, or anywhere else - they have to and all you can do is wait - especially if they want to wholesale block ip ranges for whatever reason, it is their choice (and ultimately the reason to try getting a new ip to 'deal' with that).

If possible you could even try acccessing R*/social club websites on a different device on your isp/internet - like a tablet, another pc, a phone, etc and see if they work there. Completely remove your computer from the equation. A simple test, that could rule out many things. Could even have a friend log in to your account on their working setup and send you the my docs / rockstar games profile info and see if that helps.

/goodluck in your endeavors~