Black Screen on Start up

[ARealSwellFellow]

Whenever I start the game it goes to the social club page and signs me in, but when the game starts running all I get is a black window and then it crashes. How do I fix this?

[Conker1985]

The last patch screwed up my game, and now I'm having the same exact issue. My game's been uplayable for 3 or 4 days now. Tried doing a complete reinstall of both social club and GTAV. No luck. I've already sent a support ticket to Rockstar. I suggest doing the same.

[ARealSwellFellow]

How do I send a support ticket?

[Conker1985]

https://support.rockstargames.com/hc/en-us/requests/new

[ARealSwellFellow]

Thanks

[Conker1985]

No prob buddy. I'm hoping it gets fixed soon.

[Dr. Penguin]

Same problem. Just sent a support ticket.

[stkc]

rockstar wont help you with ♥♥♥♥ you know that right?

[Dr. Penguin]

I fixed my problem.

This is my solution:
Open the file settings.xml with the texteditor. (located in: documents/Rockstargames/GTA V).
Change DXversion value="2" to DXversion value="0"
Then launch the game

[Ramza]

Try this if your running Intel and AMD combo it worked for me. After spending hours back and fourth with rockstar support they couldn't help me useless. But this video fixed it and it only took me a couple of minutes. Its more of a workaround but at least I can play the game instead of waiting for a patch that fixes it, which could take just as long as the game did to come out. Try it you will be pleasantly surprised. https://www.youtube.com/watch?v=-8c17CTB_IE

[Nezrox]

Originally posted by XAquaPenguinX:

I fixed my problem.

This is my solution:
Open the file settings.xml with the texteditor. (located in: documents/Rockstargames/GTA V).
Change DXversion value="2" to DXversion value="0"
Then launch the game

nah it didnt work, instead of black screen i get the low memory thing ive been getting but also a "gtav has stopped working" indication and have to close it.

[Nubius]

OK if you haven't fixed it I found this it solved it for me it isn't a fix but it allows you to play

Ok so when the screen goes black click the red cross and a notice should come up saying if you want to quit click no and it starts

[꧁Gabo]

Originally posted by Dr. Penguin:

I fixed my problem.

This is my solution:
Open the file settings.xml with the texteditor. (located in: documents/Rockstargames/GTA V).
Change DXversion value="2" to DXversion value="0"
Then launch the game

It work for me, thanks

[Yuki]

This thread was quite old before the recent post, so we're locking it to prevent confusion.