Why is activation code send to a WRONG email-address ???

[Phoenix]

I'm trying to install GTA V and the verification code is send to an email-address UNKNOWN to my Rockstar account or Steam email-address???

I've not changed my email-address for the past 24 years ... WTF is wrong ?

Regards,
Phoenix

[Levianne]

Happened to me in the past as well. Seems like your current/proper email has been breached, someone got access to your R* account and asked R* to change email to a new one. So what you need to do is contact R*, explain your situation and follow their instructions in the process of verifying your current email, setting it back to R* SC account. Use a more secure password and possibly a 2 point verification, or whatever it's called. Basically let R* send you an SMS code each time you make a manual login, email change request or whatever. Without your phone the attackers won't gain access to your email, game logins and stuff.

[Phoenix]

I've had 2-step verification enabled for ages and I checked the email-address on my Rockstar account. It's the same as for the past 24 years ...

Regards,
Phoenix

[psykoteky]

On that social club account that shows the correct email - in the linked accounts tab - does it properly show your steam account, and other accounts being linked? If yes, sounds like you need to contact R* and sort out why it is being weird.

If it does not show your linked accounts, steam account, etc - that's the classic 'social club email got changed - and a new social club account was made with the old email'. It will literally log in, using your 'email', and 'look' legit. This is why you check to see if your steam account, and other accounts are linked instead. If you don't release the email, and use the recovery email link... then... It's contact R* and sort it out.

Lots of other info in the link, links, sublinks, etc - account issues happening for years -
https://steamcommunity.com/app/3240220/discussions/0/592892282007515105/#c592892282007517846

There have been some others in the last year or 2 that stated they had 2FA and still had their emails changed (though I vaguely remember 1 just using the wrong email/logins - they had multiple accounts.. but I digress).

/goodluck though, dealing with R* support for account issues can be hit or miss. Repeatedly.

[Phoenix]

I have to admit, they did listen at Rockstar (I even didn't ask to resolve this issue because there is no option for it ...)

I just tryed to logon to Rockstar Social club, my 2fa was removed, and my password was reset, I had to change it ...

And now the option for steam is visible again, and for good measure, I installed GTA again,

And now the verification code is send to my 24 year old email-address and I'm able to play it again !!!

Regards,
Phoenix