Rockstar Games won't unlink my Social Club account from my Steam account

[qi4nyu]

My old email, which I no longer have access to, is connected to my Rockstar account which is linked to my Steam account, and I can't lay any Rockstar games unless I can unlink it. I contacted Rockstar Support twice and both times they said they couldn't confirm ownership of the account, which is stupid because I provided proof of payment, screenshots of my steam account and proof that the email used is no longer available.

Is there any other possible way I can unlink that email without contacting them again?

[Blunt Raps]

Stop trying to unlink it, and make a ticket about losing access to that email instead.

[qi4nyu]

Originally posted by Blunt Raps:

Stop trying to unlink it, and make a ticket about losing access to that email instead.

Yes, I did that. Twice.

[Blunt Raps]

Originally posted by qi4nyu:

Originally posted by Blunt Raps:

Stop trying to unlink it, and make a ticket about losing access to that email instead.

Yes, I did that. Twice.

Thats the only advice i have, dont use that word. Theyre trained to deny "unlink" requests.

[nikovila91]

I'm trying to play GTA but it won't let me, I don't know what email is in my account, I've tried every way but I can't play, I need a little help, thank you

[qi4nyu]

Originally posted by Blunt Raps:

Originally posted by qi4nyu:

Yes, I did that. Twice.

Thats the only advice i have, dont use that word. Theyre trained to deny "unlink" requests.

Yeah I gave up and just made a different account to make a new request saying I got hacked.

[SqueakyTweaky]

The never eding story of people requesting stuff that has nothing to do with the issue they have

Subject: Request to Change Linked Email for Rockstar Social Club Account

Message:

Dear Rockstar Support Team,

I am reaching out to request assistance in changing the email address associated with my Rockstar Games Social Club account. Unfortunately, I no longer have access to the original email account linked to my profile, which has made it impossible for me to recover or access my account through traditional methods.

I purchased Grand Theft Auto V on Steam and can provide all necessary proof of ownership, including the CD key, purchase details, and screenshots from my Steam account to verify my identity.

Could you please assist me in updating the email address associated with my account to a new, accessible one? I am happy to provide any additional information needed to complete the verification process.

Thank you for your time and assistance.

Sincerely,
[Your Full Name]
[Your Contact Information: New Email, Phone Number if applicable]
[Your Steam ID]


---

Make sure to fill in any missing details like your name, Steam ID, and any other requested info. This should ensure Rockstar has all they need to verify and assist you efficiently.

Stop trying to unlink stuff.

[qi4nyu]

Originally posted by SqueakyTweaky:

The never eding story of people requesting stuff that has nothing to do with the issue they have

Subject: Request to Change Linked Email for Rockstar Social Club Account

Message:

Dear Rockstar Support Team,

I am reaching out to request assistance in changing the email address associated with my Rockstar Games Social Club account. Unfortunately, I no longer have access to the original email account linked to my profile, which has made it impossible for me to recover or access my account through traditional methods.

I purchased Grand Theft Auto V on Steam and can provide all necessary proof of ownership, including the CD key, purchase details, and screenshots from my Steam account to verify my identity.

Could you please assist me in updating the email address associated with my account to a new, accessible one? I am happy to provide any additional information needed to complete the verification process.

Thank you for your time and assistance.

Sincerely,
[Your Full Name]
[Your Contact Information: New Email, Phone Number if applicable]
[Your Steam ID]


---

Make sure to fill in any missing details like your name, Steam ID, and any other requested info. This should ensure Rockstar has all they need to verify and assist you efficiently.

Stop trying to unlink stuff.

I did this as well, I asked to change the email instead of unlinking it but they just closed the case because I couldn't prove I had access to the previous Rockstar account even though I told them I didn't.

[SqueakyTweaky]

Originally posted by qi4nyu:

Originally posted by SqueakyTweaky:

The never eding story of people requesting stuff that has nothing to do with the issue they have

Subject: Request to Change Linked Email for Rockstar Social Club Account

Message:

Dear Rockstar Support Team,

I am reaching out to request assistance in changing the email address associated with my Rockstar Games Social Club account. Unfortunately, I no longer have access to the original email account linked to my profile, which has made it impossible for me to recover or access my account through traditional methods.

I purchased Grand Theft Auto V on Steam and can provide all necessary proof of ownership, including the CD key, purchase details, and screenshots from my Steam account to verify my identity.

Could you please assist me in updating the email address associated with my account to a new, accessible one? I am happy to provide any additional information needed to complete the verification process.

Thank you for your time and assistance.

Sincerely,
[Your Full Name]
[Your Contact Information: New Email, Phone Number if applicable]
[Your Steam ID]


---

Make sure to fill in any missing details like your name, Steam ID, and any other requested info. This should ensure Rockstar has all they need to verify and assist you efficiently.

Stop trying to unlink stuff.

I did this as well, I asked to change the email instead of unlinking it but they just closed the case because I couldn't prove I had access to the previous Rockstar account even though I told them I didn't.

Re make the ticket and ask this to be escalated to to a higher support staff , all the evidence about gta and being able to prove it is your account is on steam , even the payment method used under your purchases.

[qi4nyu]

Originally posted by SqueakyTweaky:

Originally posted by qi4nyu:

I did this as well, I asked to change the email instead of unlinking it but they just closed the case because I couldn't prove I had access to the previous Rockstar account even though I told them I didn't.

Re make the ticket and ask this to be escalated to to a higher support staff , all the evidence about gta and being able to prove it is your account is on steam , even the payment method used under your purchases.

I'll ask to escalate it once they reply. I'm not sure if they'll actually care enough to do it though.

[SqueakyTweaky]

Originally posted by qi4nyu:

Originally posted by SqueakyTweaky:

Re make the ticket and ask this to be escalated to to a higher support staff , all the evidence about gta and being able to prove it is your account is on steam , even the payment method used under your purchases.

I'll ask to escalate it once they reply. I'm not sure if they'll actually care enough to do it though.

If you need help again on what to do just ask.

[qi4nyu]

Originally posted by SqueakyTweaky:

Originally posted by qi4nyu:

I'll ask to escalate it once they reply. I'm not sure if they'll actually care enough to do it though.

If you need help again on what to do just ask.

3rd time lucky, they accepted my request this time. Thanks for the help.