Low Memory Crash, haven't found a fix yet

[Shindi]

So, I hadn't played GTA V in a while and tried to start it up the other day, and after 10-20min of play on online and/or SP, it crashes and tells me to save memory by closing it. I sent a ticket to R* and they copy&pasted some steps to try that I had told them I already tried and did not work, and now they have ceased communication even though I replied to the email to let them know the problem persists.

I have verifyed my cache, I am within the min/rec reqs, windows is up to date, drivers are up to date, I re-installed last night (not doing it again, it takes 20hrs), repaired my directX, I have no razer programs installed although I use a razer keyboard and mouse.

I'm real tired of this crash, it's a fun game, but R* is not helping, and I can't seem to self fix this issue. To me, it seems to be a memory leak on their end, I have zero issues with other games of the same caliber, I also used to be able to play this game just fine with no crashing and minimal lag.

GPU: GeForce GTX 750 Ti
CPU: AMD Athlon(tm) II X4 640 Processor
Memory: 8.00 GB RAM
OS: Windows 10
Monitor Resolution: 1600x900 60Hz

Windows 10 is recent, but I was having this crash within this last week when I was still on Windows 7 and now on windows 10, same crash.

I would really appreciate some help in fixing this, please. The last thing I did was reinsall the game and just now tried it out, after getting rid of all GTA V files, not only do I have to start over in the story mode, it sitll crashes.

Here's the launcher.log::

[2016-01-05 18:20:50.887] [DISPLAY] Using DPI 96
[2016-01-05 18:20:51.164] [DISPLAY] File version 10000:23d0001 (for E:\Programs\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe)
[2016-01-05 18:20:51.255] [DISPLAY] File version 10001:60009 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2016-01-05 18:20:51.325] [DISPLAY] File version 10000:1f90002 (for E:\Programs\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
[2016-01-05 18:20:51.342] [DISPLAY] Version: |1.0.573.1|1.1.6.9|1.0.505.2|FSP
[2016-01-05 18:20:51.821] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2016-01-05 18:20:52.057] [DISPLAY] Social Club initializing...
[2016-01-05 18:20:52.911] [DISPLAY] Attempting to create device...
[2016-01-05 18:20:52.917] [DISPLAY] Attempting to initialise DX9 COM object...
[2016-01-05 18:20:52.955] [DISPLAY] Window size: 690 x 496
[2016-01-05 18:20:53.042] [DISPLAY] Successfully created DX Device!
[2016-01-05 18:20:58.831] [DISPLAY] Geo: US
[2016-01-05 18:21:04.047] [DISPLAY] Launching game...
[2016-01-05 18:21:04.053] [DISPLAY] (path: E:\Programs\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "E:\Programs\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe")
[2016-01-05 18:21:20.694] [WARNING] Device lost.
[2016-01-05 18:21:20.694] [WARNING] Resetting device...
[2016-01-05 18:21:21.353] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2016-01-05 18:28:40.691] [WARNING] Resetting device...
[2016-01-05 18:28:40.931] [DISPLAY] Reset succeeded.
[2016-01-05 18:45:35.627] [WARNING] Device lost.
[2016-01-05 18:45:37.265] [DISPLAY] Reset succeeded.
[2016-01-05 18:46:21.535] [ ERROR ] GameComm: ReadFile failed.
[2016-01-05 18:46:21.823] [DISPLAY] Game exited with code 0x0
[2016-01-05 18:46:21.825] [ ERROR ] Unable to stat out-file!
[2016-01-05 18:46:21.828] [ ERROR ] ************************************************************************
[2016-01-05 18:46:21.828] [ ERROR ] * Setting error condition
[2016-01-05 18:46:21.829] [ ERROR ] * Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2016-01-05 18:46:21.829] [ ERROR ] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED)
[2016-01-05 18:46:21.829] [ ERROR ] * Extra:
[2016-01-05 18:46:21.829] [ ERROR ] * Localised: Launcher error. Code: 107
[2016-01-05 18:46:21.829] [ ERROR ] ************************************************************************
[2016-01-05 18:46:21.829] [ ERROR ] Unable to read out-file!
[2016-01-05 18:46:21.829] [ ERROR ] Unable to clear in-file and out-file!
[2016-01-05 18:46:23.776] [DISPLAY] Uninitializing.

[Shindi]

Also, not sure why it says "[2016-01-05 18:20:52.955] [DISPLAY] Window size: 690 x 496". Is this causing the issue, and how do I get it to choose the correct window size?

As I was playing, it was the correct 1600x900 for me.

[acs478]

I bought two more stix`s of memory and put them in my system. And I dont have this problem anymore. 16k mem works great 32 even better

[Shindi]

Originally posted by psykoteky:

That window size thing is a normal occurence in the logs.
Shader cache on in nvidia control panel?
Virtual ram size in windows is set for what?
Are you running any antivirus software? You can set it to exclude gtav directory.
In services.msc - are there any nvidia streaming services? (stop/disable them to test if so)

How do I check the virtual ram size setting? The Nvidia Geforce Experience thing said 8GB is available.
Shader cache is on, should I turn that off?

I have AntiMalware Bytes, but I don't believe it's running in the background, my windows security thing that came with Windows 10 is on. In my windows firewall Steam and GTA are whitelisted/allowed through.

How do I get to services.msc?

I also just tried to reinstall the launcher from here https://support.rockstargames.com/hc/en-us/articles/200146066 and it said the game wasn't installed, but the social club one seemed to install fine, so I'll the game again soon.

[Shindi]

Originally posted by acsmall:

I bought two more stix`s of memory and put them in my system. And I dont have this problem anymore. 16k mem works great 32 even better

I thought about upgrading to 16gb, but right now I don't have much money available for spending.

[xSOSxHawkens]

Originally posted by Shinday:

Originally posted by acsmall:

I bought two more stix`s of memory and put them in my system. And I dont have this problem anymore. 16k mem works great 32 even better

I thought about upgrading to 16gb, but right now I don't have much money available for spending.

16GB memory is way overkill for just gaming, 8GB is more than enough.

I would be curios how much actual memory the GTA.exe process is using, can you tell us by chance what task manager is reading while you are in game. On an 8GB system memory usage should be between 2.3 and 2.8GB for the GTA executable when the game is fully loaded.

[Shindi]

Originally posted by xSOSxHawkens:

Originally posted by Shinday:

I thought about upgrading to 16gb, but right now I don't have much money available for spending.

16GB memory is way overkill for just gaming, 8GB is more than enough.

I would be curios how much actual memory the GTA.exe process is using, can you tell us by chance what task manager is reading while you are in game. On an 8GB system memory usage should be between 2.3 and 2.8GB for the GTA executable when the game is fully loaded.

Well, the social club install didn't change anything.

But, after the game launches and I get to the starting scenes before the menu, it uses 95% CPU, then drops to about 20%, then into story mode it starts at 838MB and keeps going up until 1.2GB while it's loading. Then hits ~1.3GB, and up to 1.7GB after the therapy scene (very beginning of game). The up to ~2GB when I started stealing those cars with Lamar and fluxuates CPU usage between 40-91%. Whil driving, it kept going up until it hit 2.73GB then it crashed on me, saying to close the game to save on memory.

[astari✨]

Have you tried changing the size of your virtual memory?

I had the same problem after upgrading to Windows 10, even though GTA V was only using about half my RAM. After I changed the allocated space to 3 gigs and I was fine.

This shows you how to do it: http://windows.microsoft.com/en-us/windows/change-virtual-memory-size#1TC=windows-7

[Shindi]

Originally posted by Dovahcunt \\=KZZK=//:

Have you tried changing the size of your virtual memory? (http://windows.microsoft.com/en-us/windows/change-virtual-memory-size#1TC=windows-7)

I had the same problem after upgrading to Windows 10, even though GTA V was only using about half my RAM. After I changed the allocated space to 3 gigs and I was fine.

I'll give it a shot and run the game again. It does say total paging file size is 512mb. I do have an SSD that I only have the OS on, as it's small and then a 1TB hard drive that I install everything else on to. Should I be changing something with that?

Cause the 512 min/max is on my SSD.

[xSOSxHawkens]

Yeh, virtual memory should be 2:1 on your physical memory up through 4GB (meaning 8GB virtual).

Once you have an 8GB swap there is no real need to go any higher, at least not yet, but I have definantly seen some games eat well into an 8GB swap (COD:Ghosts was a horrid example).

[xSOSxHawkens]

Originally posted by Shinday:

Originally posted by Dovahcunt \\=KZZK=//:

Have you tried changing the size of your virtual memory? (http://windows.microsoft.com/en-us/windows/change-virtual-memory-size#1TC=windows-7)

I had the same problem after upgrading to Windows 10, even though GTA V was only using about half my RAM. After I changed the allocated space to 3 gigs and I was fine.

I'll give it a shot and run the game again. It does say total paging file size is 512mb. I do have an SSD that I only have the OS on, as it's small and then a 1TB hard drive that I install everything else on to. Should I be changing something with that?

Cause the 512 min/max is on my SSD.

up that 512 min/max to 4096min/max or 8192min/max and see how things go for ya :)

Personaly I run 8192mb on my SSD and have never seen any issues with memory limitations in this or any other game.

[Shindi]

Originally posted by xSOSxHawkens:

Originally posted by Shinday:

I'll give it a shot and run the game again. It does say total paging file size is 512mb. I do have an SSD that I only have the OS on, as it's small and then a 1TB hard drive that I install everything else on to. Should I be changing something with that?

Cause the 512 min/max is on my SSD.

up that 512 min/max to 4096min/max or 8192min/max and see how things go for ya :)

Personaly I run 8192mb on my SSD and have never seen any issues with memory limitations in this or any other game.

Just for the SSD, even though I don't install any games onto that one? Should I be adding a min/max for my Hard drive that I do install onto?

[Shindi]

Originally posted by psykoteky:

The gtavlauncher from R* site is for nonsteam version - no need to mess with that.
Services.msc is just start-run - type it - enter.
Windows defender in win10 - you could add gtav folder to exclusions.
They got you covered on the virtual ram in the above posts.

Oh okay, in the services.msc I did find two Nvidia Streamer network service and Nvidia Streamer service, I stopped the network service one, but no option to stop the streamer srvice, though it does say it's running.

I also added the individual folders for GTA as exclusions in windows defender.

[xSOSxHawkens]

Originally posted by Shinday:

Originally posted by xSOSxHawkens:

up that 512 min/max to 4096min/max or 8192min/max and see how things go for ya :)

Personaly I run 8192mb on my SSD and have never seen any issues with memory limitations in this or any other game.

Just for the SSD, even though I don't install any games onto that one? Should I be adding a min/max for my Hard drive that I do install onto?

Having the swap on the SSD is one of the best places for it. Putting it on the HDD would be a slow, and poor, option.

The only "risk" to putting it on an SSD would be "wearing it out" which is not actually a risk at all. There are still those out there who would argue this, but the facts speak for themselves. In actual testing SSD read/write counts are measured in high hundreds of terabytes and even petabytes so the likellyhood of actualy causing damage due to swap writes is realitivly low.

[Shindi]

Originally posted by xSOSxHawkens:

Originally posted by Shinday:

Just for the SSD, even though I don't install any games onto that one? Should I be adding a min/max for my Hard drive that I do install onto?

Having the swap on the SSD is one of the best places for it. Putting it on the HDD would be a slow, and poor, option.

The only "risk" to putting it on an SSD would be "wearing it out" which is not actually a risk at all. There are still those out there who would argue this, but the facts speak for themselves. In actual testing SSD read/write counts are measured in high hundreds of terabytes and even petabytes so the likellyhood of actualy causing damage due to swap writes is realitivly low.

I'm sorry, I'm not understanding what you mean by having the swap on the SSD. Are you saying that I should only change the page file size for the SSD from 512/512 to 4096/4096, and do nothing with the HDD page file size (it says none)?

Also, does it matter what size my SSD is? It has a total of 111GB and 37 free.

[Shindi]

Originally posted by psykoteky:

If there is no options to stop the streaming service, you could check add/remove programs - it might have its own installation there - could try uninstalling it.

It says they're for the SHIELD thing. But in my program list, I'm not seeing anything that says streamer or SHIELD.

Nvidia 3D vision controller driver 352.65
3D vision driver 361.43
Geforce Experience 2.8.1.21
Graphics Driver 361.43
HD audio driver 1.3.34.4
PhysX sys software 9.15.0428

Edit:: I checked the services.msc again and the streamer service one doesn't say running anymore for the status