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next step would contacting rockstar support and let them look into your acc, they compensate if they can verify that a game bug caused the issue, but this may take several days if you don't use the live chatt option
so it is up to you waste your time with the support or simply regrind the money
To which police station you've been? There's a bunch of these around the city of Los Santos, but there's only one with an impound lot. That one next to the active railway.
Also what did you do, after you've received the message, that your vehicle was impounded by the cops? If you call another PV to get to the impound, I guess that might trigger the cops to destroy the impounded vehicle (not entirely sure though). In such case calling Moors Mutual Insurance would be pointless, since MMI only covers normal destruction by you, other players, or by the cops in a shootout, not while the vehicle is impounded, I think.
So if it was destroyed by the cops while in the impound lot (whatever triggered it), you'll have to purchase it again, there's no way of recovery, I'm afraid.