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transaction failed is normally caused through hiccups in the comunication with the rockstar servers
it is still possible, that rockstars screws up sometimes, while updating prices through their weelkly rotating price discounts.
I get the same thing from them with the same problem.
They keep adding new crap and it screws up 2 other things and they NEVER fix them.
During THEIR business hours, not 100% sure but I went with EST for NYC, I'm in the USA. If you are in the UK there might be R* support there too.
Note: Doing this probably will erase your previous story mode progress so keep that in mind